Head of the Centre for Research & Innovation and Senior Lecturer in Management

• Feb 2023 - Present

Head of Quality and Academic Development/Senior Lecturer in Management

• Sep 2018 - Feb 2023

Responsible for championing academic quality by working between the university Senior Management Team and all four Schools within BUV to convert strategic goals relating to quality into actionable policies and processes. Specific responsibilities include: -Developing and maintaining accreditations with external professional bodies such as QAA, ICAEW, ACCA, CPA, CISCO and AWS, and ensuring that programmes are aligned with the requirements of these bodies. -Managing the creation… Show more Responsible for championing academic quality by working between the university Senior Management Team and all four Schools within BUV to convert strategic goals relating to quality into actionable policies and processes. Specific responsibilities include: -Developing and maintaining accreditations with external professional bodies such as QAA, ICAEW, ACCA, CPA, CISCO and AWS, and ensuring that programmes are aligned with the requirements of these bodies. -Managing the creation, development, and introduction of new programmes and Schools in conjunction with academic partners. -Managing a team to develop a university-wide quality framework. -Ensuring that Vietnamese governmental licensing requirements relating to quality are met. -Developing and maintaining accreditations with external professional bodies such as QAA, ICAEW, ACCA, CPA, CISCO and AWS, and ensuring that programmes are aligned with the requirements of these bodies. Senior Lecturer and Module Leader on a wide range of programmes from pre-university (Level 3), up to post-graduate (Level 7) on the Staffordshire University, University of London, and own-degree programmes delivered by BUV. Modules delivered include: -Introduction to Quantitative Techniques, People and Organisations, Managing Practices, Business Enterprise, Introduction to Management (Level 3). -Operations and Supply Chain Management, Entrepreneurial Marketing (Level 4). -Operations Management, Asian Development, Project Management, Introduction to Business (Level 5). -Management: International Comparative Perspectives, Strategic Management, Student Projects, Research Methods, Business Ethics, Applied Business Research, Marketing Research and Information, Role of Emerging Economies in International Business (Level 6). -Managing People and Organisations (Level 7)

Academic Development and Quality Leader/ Senior Lecturer in Management

• Jun 2017 - Sep 2018

-Worked with new and existing academic partners to develop and introduce four new degree programmes, including an MBA and three flagship programmes for the new Schools of Computing, Hospitality, and Creative Practices. -Ensured the quality standards for all academic outputs were met through the training of module leaders, programme leaders, and examination office staff. -Managed two quality audits from our main academic partner, including a periodic programme review, and a five-year… Show more -Worked with new and existing academic partners to develop and introduce four new degree programmes, including an MBA and three flagship programmes for the new Schools of Computing, Hospitality, and Creative Practices. -Ensured the quality standards for all academic outputs were met through the training of module leaders, programme leaders, and examination office staff. -Managed two quality audits from our main academic partner, including a periodic programme review, and a five-year partnership review. -Monitored and developed new policies related to academic quality.

Quality Leader/Senior Lecturer

• Sep 2016 - Jun 2017

-Ensured that quality standards relating to assessments, marking, and moderation were met by all BUV faculty. -Developed policies and processes for assessment, marking, attendance, student support and discipline, and worked with faculty and students to ensure adherence to these policies. -Introduced a new system for minimising student plagiarism and contract cheating, whilst also improving academic English skills.

Lecturer in Business Management

• Sep 2013 - Sep 2016

I have been the module leader on the following modules: -Management: International Comparative Perspectives (University of London International Programme) -Asian Development and the Global Economy (Staffordshire University) -Operations Management (Staffordshire University) -People and Organisations (Taylor's University Pathway to UoL) -Introduction to Quantitative Techniques (BUV Foundation) -Student Projects (Staffordshire University) -Strategic Management… Show more I have been the module leader on the following modules: -Management: International Comparative Perspectives (University of London International Programme) -Asian Development and the Global Economy (Staffordshire University) -Operations Management (Staffordshire University) -People and Organisations (Taylor's University Pathway to UoL) -Introduction to Quantitative Techniques (BUV Foundation) -Student Projects (Staffordshire University) -Strategic Management (Staffordshire University) As well as continuing to develop my research derived from my PhD, I am currently involved in a number of projects investigating Corruption and business integrity in Vietnam and would be interested to develop my contacts in this area. As well as my teaching roles, my administrative duties include: -The development and creation of university policies relating to plagiarism and marking -Student discipline -Student Recruitment and Marketing

Early Career Researcher/PhD Candidate

• Sep 2009 - Aug 2013

My doctoral research revolved around performance in the UK police, and how it can be improved. Specifically, I examined the use of Public Confidence as a marker of police performance, and which factors have the greatest impact on this important issue.

Graduate Teaching Assistant

• 2009 - 2013

This work involved the supervision and mentoring Undergraduate and Masters students on final projects, running seminar classes for both Masters and Undergraduate courses, marking projects and scripts and carrying out various projects for the School as required, including running industry visits for students and taking part in promotional work for the School. Modules I have been involved in running have included Supply Chain Management (3rd year), Business Information Systems (PG)… Show more This work involved the supervision and mentoring Undergraduate and Masters students on final projects, running seminar classes for both Masters and Undergraduate courses, marking projects and scripts and carrying out various projects for the School as required, including running industry visits for students and taking part in promotional work for the School. Modules I have been involved in running have included Supply Chain Management (3rd year), Business Information Systems (PG), Project and Operations Management (PG). Key Achievements: •Invited by the Institute for Small Business and Enterprise (ISBE) to co-organise the doctoral day of the ISBE 2011 conference. Also organised an international two-day PhD workshop between the University of York and the German Graduate School for Business and Law. •Assisted in guest editing for a Special Edition of The International Journal of Business Environment (IJBE, 2010 Vol. 3, No. 2). •Associate Fellow of the Higher Education Academy. •Winner of the Vitae Yorkshire & North East Hub Public Engagement Competition 2012 and placed second in the University of York’s “Thesis in three minutes” competition 2012. •Nominated for the University of York Vice-Chancellor’s Teaching Award (2011). •Current academic expert on policing issues for BBC Radio York.

College Tutor (Goodricke/Halifax)

• Feb 2010 - Aug 2012

Resident senior student responsible for acting as first point of contact for students with any welfare issues or concerns, as well as dealing with minor disciplinary issues and grievances within the College. Member of both the College Welfare Team and College Council responsible both for the overall running of the college and fostering college spirit. Member of both the Graduate and Senior Common Room Committees (Goodricke) with responsibility for arranging college events and… Show more Resident senior student responsible for acting as first point of contact for students with any welfare issues or concerns, as well as dealing with minor disciplinary issues and grievances within the College. Member of both the College Welfare Team and College Council responsible both for the overall running of the college and fostering college spirit. Member of both the Graduate and Senior Common Room Committees (Goodricke) with responsibility for arranging college events and widening participation of SCR and GCR members.

Business Consultant

• Jul 2007 - Sep 2012

I am currently building my portfolio of clients and can provide assistance on all aspects of Management Consulting. Past clients have included an SME called Oakdale Contracts Limited (OCL) and The University of York. OCL is a Yorkshire based manufacturing firm who manufacture decorative paving, walling and hard landscaping products. I was solely responsible for a re-design of Oakdale's stockyard in order to improve efficiency in the business. Reporting directly to the senior management… Show more I am currently building my portfolio of clients and can provide assistance on all aspects of Management Consulting. Past clients have included an SME called Oakdale Contracts Limited (OCL) and The University of York. OCL is a Yorkshire based manufacturing firm who manufacture decorative paving, walling and hard landscaping products. I was solely responsible for a re-design of Oakdale's stockyard in order to improve efficiency in the business. Reporting directly to the senior management team, I utilised various quantitative and qualitative methods to study the business in detail and make recommendations based on my observations which resulted in significant efficiencies for the business Show less I am currently building my portfolio of clients and can provide assistance on all aspects of Management Consulting. Past clients have included an SME called Oakdale Contracts Limited (OCL) and The University of York. OCL is a Yorkshire based manufacturing firm who manufacture decorative paving, walling and hard landscaping products. I was solely responsible for a re-design of Oakdale's stockyard in order to improve efficiency in the business. Reporting directly to the senior management… Show more I am currently building my portfolio of clients and can provide assistance on all aspects of Management Consulting. Past clients have included an SME called Oakdale Contracts Limited (OCL) and The University of York. OCL is a Yorkshire based manufacturing firm who manufacture decorative paving, walling and hard landscaping products. I was solely responsible for a re-design of Oakdale's stockyard in order to improve efficiency in the business. Reporting directly to the senior management team, I utilised various quantitative and qualitative methods to study the business in detail and make recommendations based on my observations which resulted in significant efficiencies for the business Show less

Service Desk Administrator

• Dec 2008 - Sep 2009

In my time with the North Yorkshire Police, I was tasked with the project of designing and implementing a full suite of Service Level Agreements (SLA's) for the Information Systems department. This work was a key component of a more customer based approach to IT management within the North Yorkshire Police and has been successfully rolled out with Chief Officer support across all key areas within the force. The project was completed on time and in budget and the responsibility of the… Show more In my time with the North Yorkshire Police, I was tasked with the project of designing and implementing a full suite of Service Level Agreements (SLA's) for the Information Systems department. This work was a key component of a more customer based approach to IT management within the North Yorkshire Police and has been successfully rolled out with Chief Officer support across all key areas within the force. The project was completed on time and in budget and the responsibility of the maintenance was handed over to the Service Delivery Manager Show less In my time with the North Yorkshire Police, I was tasked with the project of designing and implementing a full suite of Service Level Agreements (SLA's) for the Information Systems department. This work was a key component of a more customer based approach to IT management within the North Yorkshire Police and has been successfully rolled out with Chief Officer support across all key areas within the force. The project was completed on time and in budget and the responsibility of the… Show more In my time with the North Yorkshire Police, I was tasked with the project of designing and implementing a full suite of Service Level Agreements (SLA's) for the Information Systems department. This work was a key component of a more customer based approach to IT management within the North Yorkshire Police and has been successfully rolled out with Chief Officer support across all key areas within the force. The project was completed on time and in budget and the responsibility of the maintenance was handed over to the Service Delivery Manager Show less