Siti Maryam Nainggolan
Customer Support Specialist at Pilot- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Jakarta, Indonesia, ID
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Credentials
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EF SET English Certificate 88/100 (C2 Proficient)
EF Standard English Test (EF SET)Apr, 2021- Oct, 2024 -
Critical Thinking
LinkedInMar, 2021- Oct, 2024 -
Customer Service Foundations
LinkedInMar, 2021- Oct, 2024 -
Customer Service Strategy
LinkedInMar, 2021- Oct, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInMar, 2021- Oct, 2024 -
Leadership Fundamentals
LinkedInMar, 2021- Oct, 2024 -
Leading a Customer Service Team
LinkedInMar, 2021- Oct, 2024 -
Navigating Environmental Sustainability: A Guide for Leaders
LinkedInMar, 2021- Oct, 2024 -
Providing Legendary Customer Service
LinkedInMar, 2021- Oct, 2024
Experience
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Pilot
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United States
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Software Development
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1 - 100 Employee
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Customer Support Specialist
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Aug 2021 - Present
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AirAsia
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Malaysia
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Airlines and Aviation
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700 & Above Employee
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Customer Happiness Executive
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Jul 2018 - Jun 2021
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Bobobobo
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Indonesia
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Technology, Information and Internet
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1 - 100 Employee
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Senior Customer Care
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Jul 2017 - Dec 2017
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Nusatrip
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Indonesia
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Technology, Information and Internet
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1 - 100 Employee
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Customer Support Team Leader
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May 2016 - Jul 2017
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Customer Support Agent
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May 2015 - May 2016
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PT. Finansia Multi Finance
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Indonesia
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Financial Services
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700 & Above Employee
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Risk Verification Service
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Jul 2013 - Oct 2014
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PT Kalbe Farma, Tbk
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Indonesia
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Pharmaceutical Manufacturing
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700 & Above Employee
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Production Admin & Packer
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Oct 2011 - Sep 2012
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Education
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Universitas Terbuka
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SMK Ciledug Al Musaddadiyah
High School
Community
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