Experience

King's Park International Church

• Religious Institutions
• 1 - 100 Employee

• Guest Experience Coordinator

  • Oct 2018 - Present

  Worked with marketing to create a brand strategy for online presence, social media, SWAG and internal printed materials.Focused on fact-finding and statistical data of excellent guest experience techniques to then receive 98% positive feedback from internal survey researchImplement new research tactics to staff & volunteer culture through sharable informational decks and trainingsDeveloped and implemented 15+ new processes ranging from leader excellence to an accurate database tracking systemPlanned and executed 28 events hosting from 30-1000+ attendeesSuccessfully trained 60 volunteers biannually and consistently receive 100% positive surveysStrategically improving Sunday morning guest experience every week by restructuring 50+ volunteers to make members and guests feel welcome Show less

• Administrative Assistant

  • Jun 2017 - Sep 2018



Mariners Church

• United States
• Religious Institutions
• 100 - 200 Employee

• Lighthouse Community Center Coordinator

  • Apr 2016 - Apr 2017

  Maintain vision and strategy of Lighthouse Community Centers through oversight of programs for community residents Implement a variety of programs from children to adult that will meet specific needs of community (Community Leadership Team, tutoring, Etc.) Maintain strategic partnership with other Mariners Church ministries in regards to spiritual programs and events (Church services, Harvest Carnival, camps, etc.) Leadership Development: Train, develop and empower volunteer leaders and volunteers to run daily, weekly and monthly programs Engage relationally with families and individuals from the community. Recruit, train and develop team of residents who will be empowered and deployed as leaders in the community. Oversee daily operations of center including facility use, program schedules and special events. Work with Program Coordinators to ensure care and direction of volunteers while at the site. Assist the Director to maintain relationships with building owners, property managers, city staff and personnel, neighborhood leaders, etc. so as to facilitate partnerships and leverage opportunities for working together. Fulfill administrative responsibilities ranging from logging program attendance, reviewing metrics and financial updates. Show less



Vanguard University of Southern California

• United States
• Higher Education
• 300 - 400 Employee

• Freshman Student Activities Director: Student Government Association

  • Aug 2012 - May 2013

  Team member of the Student Government Association. Served on Activities Board by leading discussions for new and creative events for a 1,500 person student body. Designed, coordinated, and advertised 5 major events including 100+ guests each. Managed teams of up to 20 people, a $3000 budget, and vendor coordination. Creative tasks include visual design, construction, and implementation. Team member of the Student Government Association. Served on Activities Board by leading discussions for new and creative events for a 1,500 person student body. Designed, coordinated, and advertised 5 major events including 100+ guests each. Managed teams of up to 20 people, a $3000 budget, and vendor coordination. Creative tasks include visual design, construction, and implementation.