Franchise Director

• Jan 2023 - Present

General Manager

• Sep 2018 - Present

Sales Manager

• May 2014 - Present

Key Responsibilities:Establish and maintain a climate of total customer care.Carry out research to determine the departments present and future market and re-direct activities and plans accordinglyCreate, agree and implement sales merchandising, advertising and promotion plans in consultation with Directors, Dealer Principle, Marketing Department and Manufacturers.Ensure the efficient and timely operation of all administration systems and operating procedures Be familiar with the company’s conditions of employment.To ensure the total security of the building and articles in the department under your controlTo hold staff briefings on a regular basis and a written record kept in minute form Maintain control over expenses and overheadsLiaise with DP on the preparation of the following years performance plans and monitor performance against plan on a monthly basis.Manage staff in relation to engagement, teamwork, job descriptions, rotas, appraisals, paperwork, training and health & safetyEngagement/Dismissal of Staff.Authorising of sales order invoices; ensuring invoicing procedures are followed and full payment is received.To ensure that all stock is maintained to a high standard.Ensure prospecting and follow up system is fully operational in every respect.Responsible for Department Operating profit, car volume, vehicle debtors, vehicle stock limited, CSI, housekeeping, vehicle documentationTo ensure that FSA Regulations are adhered to at all times attending FSA training sessions/workshops/seminars Assistance with any other task as directed Show less

Sales Controller

• Jan 2011 - May 2014