Experience

Saris

• United States
• Retail
• 1 - 100 Employee

• Bosch Business Development Manager

  • Feb 2021 - Present

• International Account Manager

  • Jan 2019 - Feb 2023



New Belgium Brewing

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Asheville Customer Experience and VIP General Manager

  • Oct 2013 - Dec 2018

  o Responsible for all aspects of guest experiences through customers, tours, and VIP teamo Created the annual business and marketing plan with corresponding budget o Strong understanding of creating and managing the departments P&L statementso Responsible for the overall inventory control o Created the departmental work schedules and approved all time off requestso Ensured that all events, private events, or any paid experiences are properly staffedo Coordinated additional staffing needs such as temp labor or event staffing for larger eventso Payroll responsibilities, ensures time cards are accurate, PTO balance are within company standards, report and monitor overtimeo Conducted all annual performance reviews and deliver merit increases for all direct reportso Analyzed monthly sales and inventory numbers, created forecasts, and generated weekly sales reportso Responsible for maintaining the look and feel of the all exterior areas, tour route, and brewhouse to meet NBB brand standardso Oversees the private tour and events team and directs the overarching strategy for paid events and tourso Provided input into the annual retail POS calendar and making decisions on all retail items o Responsible for guiding the social media team on content as well as direction for paid media spends Show less

• Field Marketing Manager

  • Jul 2011 - Oct 2013

  ● Multi State Territory Manager responsible for all experiential marketing activities● Developed and maintained yearly budget to support strategic priorities● Negotiated and executed sponsorship agreements● Managed relationships with vendor partners, non-profit partners, industry partners, and media partners. ● Led all decisions on sponsorships, social media, PR, paid media spends, non-profit donations, and execution company sales and branding programs. ● Responsible for all coordination and day of execution for all sponsorship activities. Show less



New Belgium Brewing

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Fort Collins Tasting Room and VIP Manager

  • 2009 - 2011

  ● Led the hiring, training, and development of all departmental personnel● Reviewed inventory and sales records to prepare reports for management.● Developed specific goals and plans to prioritize, organize, and accomplish work● Analyzed information and evaluated results to choose best solution and solve problems.● Provided guidance and direction of employees, including setting performance standards and completing consistent reviews. ● Encouraged and built mutual trust, respects, and cooperation among team members● Responsible for the creation and management of departmental budget Show less

• Liquid Center (Tasting Room) and VIP Supervisor

  • 2006 - 2009

  ● Led training and development for all new hires● Created and implemented departmental guidelines and roles in inventory management, private tour training, point of sale inventory control, and a internal shift lead program to help maximize operational efficiency.● Provided customer service by greeting and assisting customer and responding to customer inquiries and complaints● Directed and supervised employees engaged in sales, providing public tours, VIPs experiences, and assigned all daily tasks. ● Established and implemented policies, goals, objectives, and procedures for the department ● Planned and created work schedules for all employees in the department.● Coordinated all VIP experiences for involving key business partners and brand influencers Show less

• Liquid Center Representative

  • 2004 - 2006

  ● Provided excellent customer service while meeting brand standards.● Performed daily tours, demonstrating exceptional knowledge of company information and product knowledge● Developed constructive and cooperative working relationships with others, maintaining them over time. ● Gained knowledge of principle and methods for showing, promoting, and selling products.