Experience

CyraCom Language Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Implementation Specialist

  • Oct 2022 - Present



AllegianceMD

• United States
• Software Development
• 1 - 100 Employee

• Software Implementation Specialist

  • Jul 2020 - Oct 2022

  - Customer Facing Role in leading implementation projects for all client onboarding. - Initiate Welcome Calls and design roadmap for 4-6 week Implementation process. - Handle 10-15 client contracts at any given time and provide smooth Go Live. - Software setup and customization. - Managing Training both virtual and onsite to all staff. - CRM Account Management. - Delegate tasks to support team and other departments such as EDI/Clearinghouse staff. - Assist in client software technical support. - Template Building/Customization - Respond to client emails and calls to troubleshoot system issues Show less



MRO

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Records Specialist

  • Oct 2018 - May 2020



Boomer Solutions LLC

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Onboarding Medical Records Specialist

  • Nov 2016 - Oct 2018

  - Managing Implementation Projects with Long Term Care Facilities. - Data entry into EMR Software accurately within deadlines. - Maintaining positive client relationships with facility Directors, Nurses, and Physicians. - Traveling to facilities to ensure facility needs are being met and reviewing any EMR software concerns. - Setting up proper training seminars if needed. - Reviewing facility documentation such as Physician Orders, MAR's, TAR's, ADL Sheets, Diabetic Sheets, Injection Sheets, Diet Sheets, - Updating patients' active medication list on multiple EMR softwares. - Learn and Train on multiple softwares including Quick MAR, Point Click Care, Elder MAR. Show less



Hometown Drug Co.

• Poteau, Oklahoma, United States

• Certified Pharmacy Technician

  • Sep 2013 - Nov 2016