Experience

ERC Distribution

• Ukraine
• IT Services and IT Consulting
• 300 - 400 Employee

• B2B & Service Manager

  • Jun 2020 - Present

  B2B Manager: • Interaction with partners: Actively engaged in communication with partners through email, phone, and other channels, responding to inquiries, and providing information about products or services. • Coordination of technical matters with partners: Ensured consistency and collaboration among partners in technical matters, providing consultations and documentation, and organizing training events. • Organization of meetings with vendors and partners: Coordinated and arranged meetings between vendors and partners to discuss business matters, product updates, and collaboration strategies. • Pricing calculation and commercial proposals: Calculated prices for products or services offered to partners, considering various factors and prepared commercial proposals with product information, prices, and delivery conditions. Service Manager: • Communication with service centers: Maintained active communication with service centers, exchanging information and instructions, coordinating their work, responding to inquiries, and ensuring effective execution of service tasks. • Reporting reconciliation: Controlled and reconciled reports to ensure accuracy and data compliance, including analyzing financial information and reports on completed work. • RMA documentation management: Responsible for managing Return Merchandise Authorization (RMA) documentation, including coordinating returns, processing warranty cases, and maintaining return records. • Assessment of damaged goods: Periodically conducted assessments of damaged goods at the main warehouse, identifying the causes of damages and taking measures to improve packaging and transportation. Show less



Shenzhen Twinkle Opto-Electronics Technology Co., Ltd.

• Shenzhen, Guangdong, China

• Logistics and Event Manager

  • Jul 2013 - Feb 2015

  Led all operations and strategic direction with full responsibility for bottom-line factors, including long-range planning and global market management. Managed the entire production and logistics process of the company from China to Azerbaijan, Dubai, and Turkey, promoting LED technology in the market, and presenting the finished product at local and international events and exhibitions. Led all operations and strategic direction with full responsibility for bottom-line factors, including long-range planning and global market management. Managed the entire production and logistics process of the company from China to Azerbaijan, Dubai, and Turkey, promoting LED technology in the market, and presenting the finished product at local and international events and exhibitions.



"Chaplin" cinema club

• Azerbaijan, Baku

• Owner and director

  • Sep 2010 - May 2013

  Maintained all operations in small cinema club, redefining organizational structure, overseeing all major staff recruitment, pricing and managing decisions as well as performed monthly financial evaluation of company results Maintained all operations in small cinema club, redefining organizational structure, overseeing all major staff recruitment, pricing and managing decisions as well as performed monthly financial evaluation of company results



Q Computers MMC

• Azerbaijan, Baku

• Owner and director

  • Aug 2010 - Nov 2012

  Managing and maintaining two stores of IT technology dealing with all the operations in it, redefining organizational structure, overseeing all major staff recruitment, pricing and managing decisions as well as performed monthly financial evaluation of company results Managing and maintaining two stores of IT technology dealing with all the operations in it, redefining organizational structure, overseeing all major staff recruitment, pricing and managing decisions as well as performed monthly financial evaluation of company results



Qafqaz Electronics MMC

• Azerbaijan, Baku

• Project Manager

  • Jul 2008 - Aug 2010

  Managing all the projects in camera installation for security system in local private organizations, public and financial institutions Managing all the projects in camera installation for security system in local private organizations, public and financial institutions



Qafqaz Electronics MMC

• Azerbaijan, Baku

• IT Department Manager

  • Sep 2003 - Jul 2007

  Directed all operations for installation and service provision for infrastructure systems: LAN, WAN, fiber optics, voice and data networks Directed all operations for installation and service provision for infrastructure systems: LAN, WAN, fiber optics, voice and data networks