Kate Balboni

Implementation Manager at TrackAbout, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Credentials

  • Speaking Confidently and Effectively
    LinkedIn
    May, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Implementation Manager
      • Jul 2022 - Present

    • Senior Implementation Specialist
      • Dec 2021 - Jul 2022

    • Implementation Specialist
      • Dec 2018 - Dec 2021

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • LTL Specialist
      • Oct 2017 - Dec 2018

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Project Coordinator
      • Mar 2015 - Oct 2017

    • United States
    • Retail
    • 700 & Above Employee
    • Escalation Leader
      • Apr 2011 - Mar 2015

      • Diffuse escalated customer interactions regarding Risk Management, Loss Prevention, and CRM. • Guide store associates and managers on sensitive topics in order to ensure customer satisfaction while being business minded. • Diffuse escalated customer interactions regarding Risk Management, Loss Prevention, and CRM. • Guide store associates and managers on sensitive topics in order to ensure customer satisfaction while being business minded.

    • Marketing Coordinator
      • Jul 2010 - Apr 2011

      • Created and managed online presence for the company thorough outlets like Facebook, Twitter, Yelp, Foursquare, Blogspot, Flickr and Youtube. • Developed and executed both SMS and email marketing campaign to increase brand awareness and customer interaction. • Purchased mailing lists from closing gym to use for targeted direct mail marketing and to build database. • Designed all promotional material using Photoshop, Publisher and Powerpoint. • Created a relationship with Miss Pennsylvania USA Pageant to establish the fitness facility as the ‘Preferred Fitness Provider’ of the pageant. • Became skilled at the billing program in order to solve account irregularities and established strong relationship with billing company. • Participated in professional trade shows to promote the facility to potential clients face to face. Show less

    • Marketing Intern
      • Jan 2010 - May 2010

Education

  • Temple University
    BBA, Marketing
    2006 - 2010
  • Winchester Thurston

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