Kate Balboni
Implementation Manager at TrackAbout, Inc.- Claim this Profile
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Bio
Credentials
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Speaking Confidently and Effectively
LinkedInMay, 2021- Nov, 2024
Experience
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TrackAbout, Inc.
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United States
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Software Development
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1 - 100 Employee
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Implementation Manager
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Jul 2022 - Present
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Senior Implementation Specialist
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Dec 2021 - Jul 2022
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Implementation Specialist
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Dec 2018 - Dec 2021
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Hub Group
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United States
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Truck Transportation
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700 & Above Employee
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LTL Specialist
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Oct 2017 - Dec 2018
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Workscape
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Project Coordinator
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Mar 2015 - Oct 2017
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DICK'S Sporting Goods
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United States
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Retail
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700 & Above Employee
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Escalation Leader
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Apr 2011 - Mar 2015
• Diffuse escalated customer interactions regarding Risk Management, Loss Prevention, and CRM. • Guide store associates and managers on sensitive topics in order to ensure customer satisfaction while being business minded. • Diffuse escalated customer interactions regarding Risk Management, Loss Prevention, and CRM. • Guide store associates and managers on sensitive topics in order to ensure customer satisfaction while being business minded.
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Marketing Coordinator
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Jul 2010 - Apr 2011
• Created and managed online presence for the company thorough outlets like Facebook, Twitter, Yelp, Foursquare, Blogspot, Flickr and Youtube. • Developed and executed both SMS and email marketing campaign to increase brand awareness and customer interaction. • Purchased mailing lists from closing gym to use for targeted direct mail marketing and to build database. • Designed all promotional material using Photoshop, Publisher and Powerpoint. • Created a relationship with Miss Pennsylvania USA Pageant to establish the fitness facility as the ‘Preferred Fitness Provider’ of the pageant. • Became skilled at the billing program in order to solve account irregularities and established strong relationship with billing company. • Participated in professional trade shows to promote the facility to potential clients face to face. Show less
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Marketing Intern
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Jan 2010 - May 2010
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Education
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Temple University
BBA, Marketing -
Winchester Thurston