Experience

BMAD

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Director

  • Sep 2017 - Present

  - Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.- Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.- Take ownership of the management of the sales and marketing functions of the business.- Drive increased revenue and profit to achieve the Company`s ambitious growth.- Planning and coordinating the implementation of business plans and the penetration of new markets. Show less

• Business Development Manager

  • Apr 2017 - Aug 2017



Frigoglass

• Greece
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Service Supervisor

  • Jan 2015 - Feb 2017

  • Acquire new customers to distribute Service as a product.• Tender new potential partners (logistics and technical), meeting, analysis, negotiation andfinalisation of contracts.• Travel to meet customers on a monthly basis to discuss previous performance and develop strategies to improve them.• Monitoring the effectiveness of the teams against SLA/KPI’s, driving through change as needed to deliver continual service improvement.• Ensure operational procedures and practices are well defined, documented and consistently applied.• Ensure quality, up-to-date documentation exists for all service arrangements.• Responsible of budget, provide forecasts and proceed with the P&L reviews.• Responsible for customer’s escalations and act as a point of escalation both in and out of hours when required.• Overall making sure that all operations are running smoothly. Show less

• Service Coordinator

  • Sep 2013 - Jan 2015



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Education Inside Sales Representative

  • Nov 2012 - Jul 2013

  In charge of the TEAM region (Middle East and Africa) - Manage a portfolio of client accounts and liaise closely with the Field/Channel - Generate and develop new business through the channel - Ensure sales targets/objectives are achieved quarterly and annually - Continuously improve the buying experience for our customers - Attend meetings in countries when required and travel to partner events - Editing quotes and negociations - Use of CRM tool to track customer interaction Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Support

  • Aug 2011 - Sep 2012

  Technical support for Apple products such as Macbook Pro, Macbook Air, iMac, iPhone, iPod and Apple TV . Technical support for Apple products such as Macbook Pro, Macbook Air, iMac, iPhone, iPod and Apple TV .



SFR

• France
• Telecommunications
• 700 & Above Employee

• Salesman

  • Mar 2011 - Aug 2011

  Selling mobile phones , mobile & internet contract to new and existing customers in-store. Selling mobile phones , mobile & internet contract to new and existing customers in-store.