Marilyn Hollinger
Senior Director, User Experience at Betterworks- Claim this Profile
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Bio
Austin Wisherop
A unique value I’ve noticed Marilyn brings to the table is her ability to incorporate UX/Design efforts into development cycles seamlessly and efficiently. Over the last 2 years, I’ve had the pleasure of working closely with Marilyn on a number of key development initiatives for MarkLogic’s Cloud offering. Whether it be a feature, process, or set of external artifacts, Marilyn consistently prioritizes understanding of the product requirements, references user personas and journeys when providing design deliverables, and ensures consideration of product vision at both granular and wide-lens views. In discussion, Marilyn efficiently and thoroughly gathers the information and understanding she (or her team) needs to provide valuable deliverables, but conversely, Marilyn leverages her breadth of experience to offer cross-team collaborators insight and feedback for them to succeed with their jobs as well!
Damon Feldman
I worked with or consulted with Marilyn on a wide range of initiatives, which speaks to her versatility and range. While Marilyn's main focus is usability, UX and user adoption, her skills range from process to enterprise architecture, making her a more effective leader. She brings a depth of experience that is rare, and allows her to lead UX initiatives in a way that align to overall strategy, and include process improvement, strategy and innovation beyond the typical UX function.
Austin Wisherop
A unique value I’ve noticed Marilyn brings to the table is her ability to incorporate UX/Design efforts into development cycles seamlessly and efficiently. Over the last 2 years, I’ve had the pleasure of working closely with Marilyn on a number of key development initiatives for MarkLogic’s Cloud offering. Whether it be a feature, process, or set of external artifacts, Marilyn consistently prioritizes understanding of the product requirements, references user personas and journeys when providing design deliverables, and ensures consideration of product vision at both granular and wide-lens views. In discussion, Marilyn efficiently and thoroughly gathers the information and understanding she (or her team) needs to provide valuable deliverables, but conversely, Marilyn leverages her breadth of experience to offer cross-team collaborators insight and feedback for them to succeed with their jobs as well!
Damon Feldman
I worked with or consulted with Marilyn on a wide range of initiatives, which speaks to her versatility and range. While Marilyn's main focus is usability, UX and user adoption, her skills range from process to enterprise architecture, making her a more effective leader. She brings a depth of experience that is rare, and allows her to lead UX initiatives in a way that align to overall strategy, and include process improvement, strategy and innovation beyond the typical UX function.
Austin Wisherop
A unique value I’ve noticed Marilyn brings to the table is her ability to incorporate UX/Design efforts into development cycles seamlessly and efficiently. Over the last 2 years, I’ve had the pleasure of working closely with Marilyn on a number of key development initiatives for MarkLogic’s Cloud offering. Whether it be a feature, process, or set of external artifacts, Marilyn consistently prioritizes understanding of the product requirements, references user personas and journeys when providing design deliverables, and ensures consideration of product vision at both granular and wide-lens views. In discussion, Marilyn efficiently and thoroughly gathers the information and understanding she (or her team) needs to provide valuable deliverables, but conversely, Marilyn leverages her breadth of experience to offer cross-team collaborators insight and feedback for them to succeed with their jobs as well!
Damon Feldman
I worked with or consulted with Marilyn on a wide range of initiatives, which speaks to her versatility and range. While Marilyn's main focus is usability, UX and user adoption, her skills range from process to enterprise architecture, making her a more effective leader. She brings a depth of experience that is rare, and allows her to lead UX initiatives in a way that align to overall strategy, and include process improvement, strategy and innovation beyond the typical UX function.
Austin Wisherop
A unique value I’ve noticed Marilyn brings to the table is her ability to incorporate UX/Design efforts into development cycles seamlessly and efficiently. Over the last 2 years, I’ve had the pleasure of working closely with Marilyn on a number of key development initiatives for MarkLogic’s Cloud offering. Whether it be a feature, process, or set of external artifacts, Marilyn consistently prioritizes understanding of the product requirements, references user personas and journeys when providing design deliverables, and ensures consideration of product vision at both granular and wide-lens views. In discussion, Marilyn efficiently and thoroughly gathers the information and understanding she (or her team) needs to provide valuable deliverables, but conversely, Marilyn leverages her breadth of experience to offer cross-team collaborators insight and feedback for them to succeed with their jobs as well!
Damon Feldman
I worked with or consulted with Marilyn on a wide range of initiatives, which speaks to her versatility and range. While Marilyn's main focus is usability, UX and user adoption, her skills range from process to enterprise architecture, making her a more effective leader. She brings a depth of experience that is rare, and allows her to lead UX initiatives in a way that align to overall strategy, and include process improvement, strategy and innovation beyond the typical UX function.
Credentials
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Certified Scrum Master
-May, 2015- Nov, 2024
Experience
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Betterworks
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United States
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Software Development
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100 - 200 Employee
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Senior Director, User Experience
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May 2022 - Present
Responsible for overall UX strategy and management across the product set. Responsible for overall UX strategy and management across the product set.
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MarkLogic
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United States
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Software Development
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100 - 200 Employee
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Senior Director, Design and User Enablement
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Jul 2019 - Feb 2022
- Managed User Experience, Documentation, Training, and the Developer Community functions on multiple technology platforms, including database, data hub, and cloud systems - Leader on the senior engineering staff; initiated common practices and provided mentoring - Lead designer on key product areas, using UCD methodologies and tooling such as Figma - Participated in company-wide initiatives for establishing customer-focused programs - Leader in company Diversity training and initiatives Show less
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Guidewire Software
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United States
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Software Development
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700 & Above Employee
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Director, User Experience
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Jul 2011 - Feb 2019
• Initiated the UX design practice, first as the sole designer, then growing the multi-disciplinary team to 25. • Design leadership across the entire product spectrum on multiple platforms, including insurance operations, digital experiences, analytics, and cloud, using tooling such as Sketch and InVision • Established a mentoring network for women • Initiated the UX design practice, first as the sole designer, then growing the multi-disciplinary team to 25. • Design leadership across the entire product spectrum on multiple platforms, including insurance operations, digital experiences, analytics, and cloud, using tooling such as Sketch and InVision • Established a mentoring network for women
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Genentech
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United States
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Biotechnology Research
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700 & Above Employee
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Business Analyst (contract)
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Apr 2008 - Dec 2010
• Led the redesign of an intranet portal. • Synthesized requirements for reporting tools, calendar, blogs, and Salesforce integration • Designed and trained the author experience for the Vignette CMS • Led the redesign of an intranet portal. • Synthesized requirements for reporting tools, calendar, blogs, and Salesforce integration • Designed and trained the author experience for the Vignette CMS
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Intuit
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United States
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Software Development
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700 & Above Employee
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Senior Manager, Experience Design
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Sep 2006 - Oct 2007
• Design Architect for Quicken Health. • Managed designers, artists, architects, and researchers. • Partnered on the cross-department leadership team. • Design Architect for Quicken Health. • Managed designers, artists, architects, and researchers. • Partnered on the cross-department leadership team.
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Director, Ease-of-Use Architecture
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Jan 1994 - Aug 2006
• Design leader and manager for Enterprise Manager, used for managing all Oracle server products. • Changed the culture within the division by implementing user-centered design (UCD) principles and practices. • Partnered with senior management/executive staff to define and execute business and technology decisions. • Designed and built the first GUI tools for the Oracle database. • Design leader and manager for Enterprise Manager, used for managing all Oracle server products. • Changed the culture within the division by implementing user-centered design (UCD) principles and practices. • Partnered with senior management/executive staff to define and execute business and technology decisions. • Designed and built the first GUI tools for the Oracle database.
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Senior UI Development Manager
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Jun 1983 - Jan 1994
- Designed and developed office systems applications - Designed and developed office systems applications
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Education
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1984 - 1989
Stanford University
MS, Computer Science, specialization: Systems -
1979 - 1983
UC Santa Barbara
BS, Computer Science
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