Experience

CRMD

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO

  • May 2014 - Present

  Newbury Street, Boston, MA CRMD ("the CRM-Doctors") is an elite team of enterprise-strength cloud consultants and developers. We specialize in the Salesforce.com platform and Salesforce.com Communities implementations. If your business doesn't take weekends off, neither will we.



Actifio

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Jun 2013 - Mar 2015

  Waltham, MA Responsible for architecting Actifio's Salesforce instance along with all other tech-driven corporate systems like Intacct, Hubspot and NetSuite. Specialize in Salesforce.com development and business alignment / consulting. Work with the executive team to create Actifio's strategic roadmap as it applies to not only business systems, but product direction, employee initiatives and customer brand-perception. Actifio is a Salesforce.com end-to-end customer, using it for service, support… Show more Responsible for architecting Actifio's Salesforce instance along with all other tech-driven corporate systems like Intacct, Hubspot and NetSuite. Specialize in Salesforce.com development and business alignment / consulting. Work with the executive team to create Actifio's strategic roadmap as it applies to not only business systems, but product direction, employee initiatives and customer brand-perception. Actifio is a Salesforce.com end-to-end customer, using it for service, support, marketing and sales. Recently Completed Projects: - Salesforce Customer Communities; Self-service customer portal and content hub - Service Cloud implementation; Including Live Agent chat, Computer Telephony Integration - Accounting system implementation - Hosted Knowledge-base; Including configuration of our LMS (leaning management system) - Single Sign-On - 100% user adoption Actifio is radically simple copy data management. Our technology replaces any or all of the siloed data protection and availability storage applications you might be using today – backup, snapshot, business continuity, disaster recovery, test & dev, analytics, and anything else that creates copies of your production data – with a single, complete storage system, purpose-built to manage copy data. Doing so delivers recovery times in minutes instead of hours, even for large scale application data sets, while slashing total cost of ownership by as much as 90% versus the traditional model. Actifio pioneered the industry’s first storage system optimized for managing copies of production data, eliminating redundant silos of IT infrastructure and data management applications. Show less



Slalom

• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • Apr 2013 - Jun 2013

  Greater Boston Area Slalom Consulting brings business and technology expertise together to help companies drive enterprise performance, accelerate innovation, enhance the customer experience, and increase employee productivity. The firm delivers award-winning solutions in areas such as project leadership, business intelligence, mobility, and cloud through a national network of local offices across 11 North American cities. At Slalom, we live and work in the same communities as our clients, fostering a local… Show more Slalom Consulting brings business and technology expertise together to help companies drive enterprise performance, accelerate innovation, enhance the customer experience, and increase employee productivity. The firm delivers award-winning solutions in areas such as project leadership, business intelligence, mobility, and cloud through a national network of local offices across 11 North American cities. At Slalom, we live and work in the same communities as our clients, fostering a local connection. Specialties: Slalom has a deep understanding in the areas that matter most to today’s leading companies: • Business Intelligence • Change Leadership • Custom Development • Portals & Collaboration • Project Leadership and Delivery Excellence • Technology Infrastructure • CRM & Saleforce.com • Business Process Excellence Show less



Bluewolf, an IBM Company

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Consultant

  • May 2010 - Mar 2013

  New York Cross-functional business management consultant, specializing in CRM, Marketing Automation and Analytics. Driving innovative solutions for our core accounts while managing and maintaining all relationships. Leading expansion into new markets.



Bentley University

• United States
• Higher Education
• 700 & Above Employee

• Graduate

  • Sep 2006 - Jul 2010

  Waltham, MA Strategic Management with a focus in Entrepreneurial Studies, Information Design, and Corporate Communications



Finale Dessert Company

• Manager

  • Oct 2007 - Nov 2008

  Maintain the stability of business operations in both administrative and customer related aspects, train new ‘team members,’ and prepare daily financial data for records.