IT Lead

• Oct 2022 - Present

•Respond to and resolve support tickets put in by campus staff with regards to AV, laptops (Windows / Mac), Chromebooks, and business mobile devices •Assist the team in assessing hardware/software issues that impact all of Noble •Manage software and equipment inventory, including purchasing and maintenance of equipment •Work with campus leadership for strategic planning for capital expenditure and operation expenditure •Respond to and resolve support tickets put in by campus staff with regards to AV, laptops (Windows / Mac), Chromebooks, and business mobile devices •Assist the team in assessing hardware/software issues that impact all of Noble •Manage software and equipment inventory, including purchasing and maintenance of equipment •Work with campus leadership for strategic planning for capital expenditure and operation expenditure

Web Development Instructor

• Aug 2021 - Present

•Provide web development instruction in HTML, CSS, and JavaScript using effective teaching methods•Monitor student’s performance to ensure that they are gaining the needed competencies•Create lesson plans to ensure positive student outcomes•Facilitate and support student’s capstone project for the end of the course presentation•Troubleshoot hardware and software issues within MacOS and Windows

Sr. Technology Manager

• May 2021 - Present

•Lead the development team, including contract and offshore developers, to ensure that client deliverables are produced timely and efficiently•Create user experiences and interfaces to create business solutions for our clients•Diagnose technical issues through my analysis, testing, and discussions with users and peers•Partner with colleagues to plan, deploy, and implement projects associated with the organization's products and services•Ensure service level agreements are kept and proper communication through resolution is maintained•Develop documentation for support activities and problem resolutions•Apply technology to address business needs and constraints•Develop training material to educate customers on Microsoft and Google products Show less

Media and Technology Coordinator

• Mar 2022 - Oct 2022

•Oversaw the creation, development, implementation and growth of programming for middle schoolers, high schoolers, and young adults in media and technology •Evaluated and updated programming regularly based on available data and organizational goals •Participated in the development and management of departmental budget and all expenses related to assigned programs •Sought out and coordinated partnerships and relationships to help progress projects, opportunities, and programming •Managed computer labs, software, and equipment inventory, including purchasing and maintenance of equipment Show less

Production Engineer

• Dec 2019 - Apr 2020

• Drove continuous improvement efforts through the collection, compilation, and interpretation of data critical to the improvement of product quality, reduction of cost and waste, and overall customer satisfaction • Conducted production audits to ensured that the final product was crafted and packaged to customer specifications • Ensured the safety of plant personnel by identifying and reporting potential safety hazards • Standardized, updated, and maintained physical and virtual safety documents for 100+ machines Show less

Community Leadership Corps Member

• Apr 2019 - Oct 2019

•Collaborated with other Community Leadership Corps (CLC) members, various community members, and the Obama Foundation to design and implement a project to create positive change within our communities. •Collaborated with other Community Leadership Corps (CLC) members, various community members, and the Obama Foundation to design and implement a project to create positive change within our communities.

Student

• Jun 2019 - Aug 2019

Software Developer

• Aug 2018 - Jun 2019

•Developed an online loan calculator using JavaScript to allow clients to accurately estimate repayment •Tested web applications to provide necessary data for troubleshooting and end user improvements •Provided regular input throughout the development and updating of our systems to meet changing client needs •Identified trends and reconciled errors in historical data to ensure an accurate understanding of potential client needs •Developed an online loan calculator using JavaScript to allow clients to accurately estimate repayment •Tested web applications to provide necessary data for troubleshooting and end user improvements •Provided regular input throughout the development and updating of our systems to meet changing client needs •Identified trends and reconciled errors in historical data to ensure an accurate understanding of potential client needs

Industrial Engineering Intern

• Oct 2017 - Aug 2018

•Accessed internal databases in order to assist with forecasting •Conducted audits to determine and encourage a more efficient use of equipment •Maintained and contributed to an archive of historical data for future use and development •Created yard diagrams to gain and maintain a more accurate record of equipment storage space •Coordinated with multiple departments within the company to aid in project completion •Collaborated with multiple districts to coordinate the use and return of rental equipment saving the Illinois district over $200,000 Peak Assignment: Affy Tapple (Niles, IL) •Worked on site as a UPS liaison to aid in operations and communication to optimize trailer construction •Ensured that all trailers were loaded correctly and retrieved promptly by UPS to be run on a given sort and distributed punctually •Planned and loaded all trailers efficiently allowing the company actuals to fall within .1% of the optimal plan Show less

Counselor

• Jun 2016 - Jul 2016

•Coached high school students competing in a business competition challenging them to dream up a product or service, write a 25-30 page business plan, and market their plan in front of investors •Served as an advisor for students regarding the college application process and supervised their Northwestern visit •Planned and executed programming for students, such as diversity and inclusion/community building games and campus scavenger hunts to familiarize students with important campus resources Show less

Designer, Team Leader

• Jun 2013 - Oct 2013

•Created and implemented a plan for a community garden and organized multiple work rooms. •Created and implemented a plan for a community garden and organized multiple work rooms.

Administrative Assistant

• Jun 2013 - Oct 2013

•Organized, completed, and delegated various office tasks and monitored and escorted students throughout daily activities. •Organized, completed, and delegated various office tasks and monitored and escorted students throughout daily activities.

Research Assistant

• Jun 2009 - Aug 2009

•Partnered with three medical students to conduct research and determine the causes and possible solutions to child and adulthood obesity in economically challenged areas. •Partnered with three medical students to conduct research and determine the causes and possible solutions to child and adulthood obesity in economically challenged areas.