Project Manager

• Jun 2021 - Present

Junior Project Manager

• Jan 2020 - Jun 2021

Marketing & PR Co-ordinator

• Feb 2018 - Jan 2020

Projects:- GDPR: making sure the business is compliant with new data regulation (both online and offline) and the Privacy Policy includes this legal compliance-Rebrand: implementing an umbrella brand and a refreshed modern brand guideline across the estate and its various pillars (hotel, spa, leisure club, golf, meetings, etc)Daily duties:- Brand ambassador; overlooking brand communication across various channels and ensuring it meets both brand guidelines and brand vision- Arranging and processing any PR requests such as press visits, press releases, photography/videography, blogs, advertorials, and editorials. Providing copywriting and content marketing when required- Photography/videography shooting and editing of media when required- Management of all literature across all pillars of the business from design brief to print- Assisting in advertising- All previous responsibilities in Marketing Assistant role- Research into new marketing channels and tools that will influence the customer experience, improve operations internally and be cost effective

Marketing Assistant

• Nov 2016 - Feb 2018

-Managing and optimizing social media platforms, both organically and paid, using relevant brand tone of voice-Creating e-mail marketing campaigns for Spa, Leisure Club, Me-time (loyalty program) and Conference to achieve specific campaign goals-Analyzing and reporting results of email and social media campaigns to Marketing Manager and Commercial Director such as open rates, click-through, bounce and exit rates and ROI-Maintaining and updating the business website through CMS, while monitoring and reporting on website analytics using tools such as Google Analytics, Search Console and Moz-Assisting in SEO through Google Adwords, Google Analytics, Search Console-Maintaining brand reputation across multi-channels both online and offline-Designing and executing various offline promotions for different pillars of the business, such as marketing collateral, print, press releases and advertorials-Inputting and managing data used for communication campaigns

Replenishment Team Leader

• Sep 2015 - Apr 2016

- Organization on planning and executing objectives- Time Management- Delegating tasks to team members - Communicating effectively and clearly to team members- Responding to customer complaints in a positive, effective and timely manner- Being influential on short and long term goals and objectives- Assisting in learning & development for team members - Organization on planning and executing objectives- Time Management- Delegating tasks to team members - Communicating effectively and clearly to team members- Responding to customer complaints in a positive, effective and timely manner- Being influential on short and long term goals and objectives- Assisting in learning & development for team members