Experience

Urban-Air Port

• United Kingdom
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Chief Retail Officer

  • Mar 2021 - Present

  Development and implementation of a broad non-aeronautical revenue generating ecosystem, with a heavy emphasis on sustainable Retail, Food & Beverage, and Advertising strategy, including e-commerce. www.urbanairport.com Development and implementation of a broad non-aeronautical revenue generating ecosystem, with a heavy emphasis on sustainable Retail, Food & Beverage, and Advertising strategy, including e-commerce. www.urbanairport.com



Hunter Palmer - Global Retail Solutions

• Retail

• Partner/Co-founder

  • Dec 2016 - Present

  Co-founded a specialist travel retail consultancy working collaboratively with airports, airlines, investors, operators, retailers and hospitality companies, dealing with business development & expansion projects, and advising TR businesses on revenue enhancement opportunities. www.hunterpalmer.net Co-founded a specialist travel retail consultancy working collaboratively with airports, airlines, investors, operators, retailers and hospitality companies, dealing with business development & expansion projects, and advising TR businesses on revenue enhancement opportunities. www.hunterpalmer.net



Qatar Airways

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Senior Vice President

  • Apr 2010 - Apr 2016

  Head of Airport Retail Operations, Concessions, Joint Ventures, P&L business leadership, and delivery of non-aeronautical revenue, including Qatar Duty Free retail and food & beverage, Qatar Airways In-Flight Duty Free, and Internal Media Services (IMS) for airport advertising.

• Vice President

  • Oct 2008 - Apr 2010

  Head of Qatar Duty Free at Doha International Airport and of Qatar Airways ‘In-Flight’ Duty Free service.



Bourne Leisure Ltd

• United Kingdom
• Leisure, Travel & Tourism
• 700 & Above Employee

• Retail Development Consultant

  • Jun 2008 - Oct 2008

  Retail / business development for Warner Leisure hotels around the UK. Retail / business development for Warner Leisure hotels around the UK.



Alpha Airports Group

• Regional Manager

  • Mar 2002 - Sep 2007

  Responsible for operations and business development for retail and food & beverage outlets at London Heathrow, Gatwick, Stanstead, London City, and Cardiff, as well as at the Eurostar and Eurotunnel rail terminals. Responsible for operations and business development for retail and food & beverage outlets at London Heathrow, Gatwick, Stanstead, London City, and Cardiff, as well as at the Eurostar and Eurotunnel rail terminals.



Prime Time Video LTD

• United Kingdom

• Regional Manager

  • Nov 1989 - Jan 2002

  Head of operations and development of 55 video retail outlets in London, Nottingham and Portsmouth. Head of operations and development of 55 video retail outlets in London, Nottingham and Portsmouth.