Mary Pouliot

HubSpot Accreditation & Onboarding Manager at Raka
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Contact Information
us****@****om
(386) 825-5501
Location
Brookline, US

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Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • HubSpot Accreditation & Onboarding Manager
      • Apr 2023 - Present

      Portsmouth, New Hampshire, United States As the HubSpot Accreditation & Onboarding Manager, I am responsible for onboarding HubSpot customers assigned through HubSpot's PSO program, for managing and documenting Raka's PSO process, and for researching and achieving new HubSpot PSO accreditations. My role directly impacts Raka's ability to scale and grow their customer base. By consistently meeting HubSpot's high onboarding expectations at scale and achieving multiple accreditations, our goal at Raka is to be one of HubSpot's… Show more As the HubSpot Accreditation & Onboarding Manager, I am responsible for onboarding HubSpot customers assigned through HubSpot's PSO program, for managing and documenting Raka's PSO process, and for researching and achieving new HubSpot PSO accreditations. My role directly impacts Raka's ability to scale and grow their customer base. By consistently meeting HubSpot's high onboarding expectations at scale and achieving multiple accreditations, our goal at Raka is to be one of HubSpot's most trusted and sought-after solutions partners. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Customer Success Manager, Mid-Market
      • Jan 2023 - Jan 2023

      Cambridge, Massachusetts, United States

    • Senior Customer Onboarding Specialist
      • Oct 2019 - Jan 2023

      25 First St. Cambridge, MA

    • Customer Onboarding Specialist L2
      • Oct 2018 - Oct 2019

      1 Harbor Place, Portsmouth, NH

    • Customer Onboarding Specialist
      • Aug 2017 - Oct 2018

      1 Harbor Place, Portsmouth, NH

    • Customer Support Specialist
      • Apr 2017 - Aug 2017

      1 Harbor Place, Portsmouth, NH

    • Associate Customer Support Specialist
      • Jun 2016 - Apr 2017

      1 Harbor Place, Portsmouth, NH

    • Web Design and Social Media Intern
      • Jan 2016 - May 2016

      Springfield, Massachusetts Area

    • Software Development
    • Social Media Marketing Intern
      • Oct 2015 - Dec 2015

      Springfield, Massachusetts Area

    • Account Manager and Social Media Marketing Intern
      • May 2015 - Nov 2015

      Northampton, Massachusetts

Education

  • Springfield College
    Master of Business Administration (M.B.A.)
    2015 - 2016
  • Springfield College
    Bachelor of Science (B.S.) Business Management
    2011 - 2015
  • The University of Stirling
    Summer Abroad - CIS Summer in Stirling
    2014 - 2014
  • Manchester Memorial High School
    High School Diploma
    2008 - 2011

Community

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