Experience

American Casual

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2018 - Present

  Custom T-shirt printing company. Providing uniforms and promotional wear to businesses, hospitals, schools, athletic teams and more. Also offer in-house screen printing and embroidery services. Answered incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Managed, picked, packed and shipped online orders from various schools, teams and companies. Checked inventory to make sure requested product is available-if not placed orders with various vendors. Created purchase orders for stock inventory and special orders Prepared invoices; informed customer of shipping date and any possible delays; reviews orders for accuracy and completion; filed copies of all orders received. Resolved customers' service or billing complaints by exchanging merchandise, refunding money, and adjusting bills. Set-up new POS system (Lightspeed-Retail)-ensured inventory is tracked correctly. Overall cleanliness of showroom



Marris Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Aug 2017 - Sep 2018



Shorty'z

• Fullerton, California

• Head Server

  • Oct 2014 - Jun 2017



Walmart

• Dry Grocery/GM Stocker

  • Aug 2013 - Dec 2014



Golfland Entertainment Centers, Inc.

• United States
• Entertainment Providers
• 1 - 100 Employee

• Pizza/Golf/Front Desk Attendant

  • May 2011 - Nov 2012



Our City Bagelry

• Food Prep/Barista

  • Sep 2007 - Nov 2012