Experience

Protingieji kurmiai, UAB

• Lithuania
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Business Analyst

  • Jan 2022 - Present



National Courts Administration of the Republic of Lithuania

• Vilnius

• IT systems and network administrator

  • Aug 2022 - Present



Lithuanian Courts

• Lithuania
• Government Administration
• 1 - 100 Employee

• System Analyst

  • Jul 2020 - Jan 2022



UAB "Belam LT"

• Kaunas

• IT Engineer

  • Jan 2020 - Apr 2020



UAB Data Bank Group

• Kaunas

• IT Engineer

  • Feb 2019 - Dec 2019

  Remote customer service IT support for customers by phone and e-mail Office 365 administration Active Directory administration Installing and troubleshooting of Microsoft NAV server and MSSQL server Experience with iOS and MacOS Remote customer service IT support for customers by phone and e-mail Office 365 administration Active Directory administration Installing and troubleshooting of Microsoft NAV server and MSSQL server Experience with iOS and MacOS



Lithuanian Inland Waterways Authority

• Lithuania
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• IT Manager

  • Aug 2018 - Feb 2019

  Monitored efficient working of service delivery team and ensured achievement of all objectives. Participated in change management meetings and provided consultations. Monitored IT infrastructure process and ensured compliance to service level agreements. Ensured compliance to all company change control processes. Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware, and network connectivity. Implemented improved assessment and analytical techniques for further achievement of identified departmental goals. Communicated with company reps and vendors to identify computer products that would support and enhance departmental and company operations. Assisted in implementation of new hardware and software solutions within company Provided support to users learning new technology assets to support existing operations and to make possible workflow expansion. Coordinated installation of video surveillance and access control systems Adept in building strong relationships with customers, vendors and third party contractors. Show less



Kaunas District Court

• Kaunas

• Head Of Information Technology Department

  • Jan 2011 - Aug 2018

  Administered efficient working of IT Operations team and achieved all objectives. Monitored efficient working of service delivery team and ensured achievement of all objectives. Coordinated with staff members for all IT operations processes. Participated in change management meetings and provided consultations. Monitored IT infrastructure process and ensured compliance to service level agreements. Ensured compliance to all company change control processes. Managed and implemented all service improvement programs on processes. Provided on-phone and online support for users of extended company communication network to facilitate effective operation of IT resources. Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware, and network connectivity. Implemented improved assessment and analytical techniques for further achievement of identified departmental goals. Installing and management of virtual machines Drove enhanced performance figures for IT team and department to meet stated management expectations and relevant standards. Communicated with company reps and vendors to identify computer products that would support and enhance departmental and company operations. Assisted in implementation of new hardware and software solutions within company to improve workflow and customer service provision. Provided support to users learning new technology assets to support existing operations and to make possible workflow expansion. Recognized for delivering leading edge solutions that consistent meet complex business requirements. Adept in building strong relationships with IT staff, customers, vendors and third party contractors. Show less