Kelly Hoffer

Community Resource Worker at DDRC
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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5.0

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Theresa Silveira

Kelly is a very conscientious, hard worker. She got along well with all those she worked with and was willing to help out when needed. She always took great care to make sure her tasks were done right and on time. I would highly recommend her for any administrative role you have available within your company.

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Experience

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Community Resource Worker
      • Aug 2021 - Present

      • Facilitate and support client in implementing and evaluating personal plans and goals. • Identify progressive steps towards identified roles and goals. • Provide an engaging and positive environment for clients. • Facilitate the development of relationships and natural supports. • Provide support within community inclusion including accompanying clients to registered recreational or social activities; foster positive relationships within the community. • Completed any required documentation within outlined timeframes. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Comfort Care Aid
      • Mar 2021 - Jul 2021

      • Acting as a resident companion as directed, providing comfort and support to residents via companionship such as playing cards, reading the newspaper together, or just sitting with them. • Portering residents/clients to and from their rooms, recreational activities, and dining room as required. • Assisting with meals and feeding as directed by the RN/LPN/HCA. • Filling and replacing PPE carts. • Homemaking tasks include but no limited to making unoccupied beds, putting away laundry, tidying rooms, organizing closets, and helping to clean dining room. • Assist residents with activities of daily living such as dressing/hygiene, mobilization, and opening food packages. • Completed enhanced cleaning/disinfecting of high touch surfaces throughout the floor. Show less

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Storefront Staff
      • Apr 2016 - Mar 2021

      • Prepared and served foods to storefront employees. • Ensured the stocks and merchandise were all replenished. • Followed proper food and handling procedures. • Prepared and served foods to storefront employees. • Ensured the stocks and merchandise were all replenished. • Followed proper food and handling procedures.

    • Switzerland
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Document Controller/Administration Assistant
      • 2014 - 2015

      Actively pursing Administrative/Document Controller/Purchasing role in a dynamic, collaborative environment.

    • Procurement Support/Document Controller
      • 2012 - 2014

      Document Control:• Collected and assembled electronic data books, as well as hard copies, of project documents for creating final data books according to tag numbers• Received and sent documents via FTP site or email• Distributed, processed, and maintained project specific documents, drawings, data sheets, manuals, equipment lists, and specifications• Issued drawings and documents as per the Supplier's Drawing and Document Register (SDDR) index• Processed and quality checked vendor documents for review code 1, 2, and 3, and filed them in our Professional Development Center (PDC) program accordingly and distributed them internally to the project teamProcurement Support:• Prepared Request for Quotation (RFQ), Request for Purchase (RFP), Change Orders to process invoices, vendor regret letters to clients and close out procedures when projects ended• Coordinated and expedited delivery of material• Communicated and maintained relationships with the project management, engineering, construction staff, and clients to better help with projects• Organized, entered, and matched invoices with supporting backup copies• Resolved receiving and accounts payable issues with both clients and vendors Show less

    • Sweden
    • Security and Investigations
    • 700 & Above Employee
    • Branch Administrator
      • 2011 - 2012

      • Collected and accurately edited timesheets for all technicians • Prepared material to go into the shop for technicians to repair • Recorded dispatch in/out times and put it into a database • Clearly, concisely dispatched service calls to the service manager and keyed in service requests either by fax, phone, email and in person in a timely matter • Professionally and courteously answered a multi-line phone system transferring calls to various co-workers • Collected and accurately edited timesheets for all technicians • Prepared material to go into the shop for technicians to repair • Recorded dispatch in/out times and put it into a database • Clearly, concisely dispatched service calls to the service manager and keyed in service requests either by fax, phone, email and in person in a timely matter • Professionally and courteously answered a multi-line phone system transferring calls to various co-workers

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Storefront Staff/Supervisor
      • 2007 - 2011

      • Prepared and served food to customers • Supervised and ran shifts, efficiently and safely managing cash and employees • Balanced the cash registers at the end of shifts • Ensured the stocks and merchandise were all replenished. • Followed proper food and handling procedures • Trained new employees • Prepared and served food to customers • Supervised and ran shifts, efficiently and safely managing cash and employees • Balanced the cash registers at the end of shifts • Ensured the stocks and merchandise were all replenished. • Followed proper food and handling procedures • Trained new employees

    • Canada
    • Banking
    • 700 & Above Employee
    • Receptionist
      • 2002 - 2006

      Receptionist: • Provided efficient and professional administrative support to the account managers of Assets Management department by building a strong rapport with them • Prepared all written correspondence with Microsoft Word and Excel • Organized and accurately prepared files for all incoming impaired loans of confidential information, which helped account managers quickly and effectively find documents that were needed • Completed filing relating to both Personal and Mortgage Departments • Courteously responded to various inquiries both internal and external, managed communications via email, phones call and walk-in customers Receptionist/Fulfillment Specialist: • Managed addresses and account maintenance for both business and personal accounts • Mailed Fixed Date Deposits, Retirement Savings Plans (RSPs) and mailed status requests for MasterCard’s and investments, etc • Managed faxing, photocopying of statements to clients, weekly inventory of brochures, filing, and monitored and ordered inventory for employees when needed Show less

Education

  • Bow Valley College
    Medical Office Assistant/Specialist
    2019 - 2020
  • Alberta Construction Safety Association
    Health & Safety Administrator
    2016 - 2017
  • Mount Royal University
    Photography

Community

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