Experience

easee

• Netherlands
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Business Support Manager

  • Feb 2023 - Present

  Amsterdam, North Holland, Netherlands Finance: - Monitor and manage cash flow, accounts payable, and accounts receivable. - Manage operational budgets, forecast financial needs, and monitor expenditures. - Assist in the creation of annual budgets. - Developing financial reports that provide stakeholders with valuable insights and effective communication and engagement. HR Management: - Recruitment and selection process, including job postings, interviewing, and onboarding. - Overseeing the negotiation… Show more Finance: - Monitor and manage cash flow, accounts payable, and accounts receivable. - Manage operational budgets, forecast financial needs, and monitor expenditures. - Assist in the creation of annual budgets. - Developing financial reports that provide stakeholders with valuable insights and effective communication and engagement. HR Management: - Recruitment and selection process, including job postings, interviewing, and onboarding. - Overseeing the negotiation, drafting, and management of contracts, ensuring compliance with Dutch labor laws. - Develop and implement HR policies, procedures, and strategies. - Handle employee relations. - Processing of payroll and employee expenses. Cross-functional collaboration: - Compliance and regulatory - Developing standard operating procedures, participation in internal and external audits, and developing and implementing Corrective and Preventive actions. - Project Management. - Assist the commercial team with client management, participating in pitches and sales meetings, and with social media management.

• Office Manager

  • Oct 2021 - Feb 2023

  Amsterdam, North Holland, Netherlands - Administrative Support: Overseeing daily office operations, managing schedules, and handling administrative tasks. - Facilities Management: Maintaining the office environment, including space allocation and equipment - Supply and Inventory Management: Procuring and managing office supplies and inventory. - Budgeting and Financial Management: Handling budgeting, expense tracking, and financial reporting. - Communication: Serving as a point of contact between management and staff… Show more - Administrative Support: Overseeing daily office operations, managing schedules, and handling administrative tasks. - Facilities Management: Maintaining the office environment, including space allocation and equipment - Supply and Inventory Management: Procuring and managing office supplies and inventory. - Budgeting and Financial Management: Handling budgeting, expense tracking, and financial reporting. - Communication: Serving as a point of contact between management and staff, and often external parties. - Event Planning: Organizing meetings, conferences, and special events. - Record Keeping: Maintaining and organizing important documents and records. - Problem Solving: Addressing issues that arise within the office environment. - Team Collaboration: Promoting a positive office culture and facilitating teamwork.



Sircle Collection

• Netherlands
• Hospitality
• 100 - 200 Employee

• Front Of House Manager Sir Albert Hotel

  • Apr 2021 - Oct 2021

  Amsterdam, North Holland, Netherlands



Room Mate Hotels

• Spain
• Hospitality
• 200 - 300 Employee

• Housekeeping Ops Manager

  • Nov 2019 - Oct 2020

  Amsterdam Area, Netherlands · Managed and lead a team of over 40 people · Assisted in the creation and implementation of all COVID-19 health and safety standards and procedures. Quality Control. · Recruitment, onboarding, scheduling, payroll, inventory, and stock control. · Relationship management and administration of depatment's outsourced services



Element Amsterdam Hotel

• Netherlands
• Hospitality
• 1 - 100 Employee

• Operations Manager and Property Brand Leader

  • May 2018 - Oct 2019

  Ámsterdam y alrededores, Países Bajos • Property brand leader since January 2019. Ensuring Marriott Brand Standards are implemented and followed throughout the hotel. • Performing self-audits and property certification • Housekeeping department head. BSA cleanliness score 91.7% • Highest cleanliness score since the hotel´s opening on GuestVoice • Acting as a liaison between the different operational departments



art'otel

• Netherlands
• Hospitality
• 1 - 100 Employee

• Head Housekeeper

  • Jun 2017 - May 2018

  Amsterdam Area, Netherlands · Transitioned department from insourced to outsourced.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Sep 2015 - Jun 2017

  Ámsterdam y alrededores, Países Bajos · Essential Skills for Supervisors and Managers · Developed a new turndown service project and trained Opera PMS within the department.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Office Coordinator at the Ritz-Carlton Dubai

  • Jun 2014 - Sep 2015

  Emiratos Árabes Unidos Achievements: • Five Stars Employee award. • Opening of new hotel wing (duplicating room inventory) • Guest room cleanliness 82% Ranked n.1 VS Continent • BSA Cleanliness score 92.3% Ranked n.1 VS Continent • Implementation of Office Coordinator Check List and PWD • Submission of “Assignment Grid” to Lion’s Share • Mentioned in Trip Advisor (Office coordinator role) • Internal Brand Standard Audit at the Ritz-Carlton Abu Dhabi Responsibilities • Coordination… Show more Achievements: • Five Stars Employee award. • Opening of new hotel wing (duplicating room inventory) • Guest room cleanliness 82% Ranked n.1 VS Continent • BSA Cleanliness score 92.3% Ranked n.1 VS Continent • Implementation of Office Coordinator Check List and PWD • Submission of “Assignment Grid” to Lion’s Share • Mentioned in Trip Advisor (Office coordinator role) • Internal Brand Standard Audit at the Ritz-Carlton Abu Dhabi Responsibilities • Coordination of the department’s operation • Acting as a liaison between the different departments. • Handling guest requests • Reporting maintenance issues • Room Inventory • Handling a big volume of calls and different tasks and assignments at the same time • Handling the department administration and paperwork Show less



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Rooms Division Intern Ritz-Carlton Dove Mountain

  • Feb 2013 - Feb 2014

  Tucson y alrededores, Arizona, Estados Unidos Housekeeping (3 months) - Housekeeping Inspector and Office Coordinator Spa Front Desk (2 months) Guest reception (7 months) Forbes Five Star Training



Irmitours travel agency

• International Department

  • Aug 2010 - Jan 2013

  Gijón y alrededores, España Collaboration in the management of the travel agency, website translation and attendance to Internaional Tourism Fairs (World Travel Market, FITUR, EIBTM...) and workshops. Customer service, reservations, dealing with providers and telephone assistance.



Cámara de Comercio de Gijón

• Conference and Foreign Trade Hostess

  • Aug 2008 - Apr 2009

  Preparation of the conference rooms, providing credentials to the participants, guided tour of the Feria Internacional de Muestras de Asturias and some of the main city points of interest and culture to Honor Guests (Ambassadors) as well as full assistance during the stay.