Experience

Rector Hayden REALTORS®

• United States
• Real Estate
• 200 - 300 Employee

• Realtor

  • Sep 2020 - Present

  Lexington, Kentucky, United States



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Team Manager

  • Oct 2018 - Sep 2020

  Winchester, Kentucky A Team Manager sets the vision and culture of their teams by handling individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction , by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Retail Store Manager

  • Nov 2013 - Sep 2018

  Summit at Fritz Farm



Live Work Play Coaching

• Personal and Professional Coach

  • Feb 2007 - Jan 2011

  Lexington, Kentucky Area



Humana

• Brazil
• Professional Training and Coaching

• Regional Marketing Consultant

  • Jan 2007 - Jun 2007

  Worked with market presidents to develop strategic marketing plans incorporating sponsorships, community events and advertising. Supported sales and retention by planning and implementing educational seminars for brokers and benefit administrators on Humana’s innovative tools and leading technological initiatives. Supported prospecting efforts through entertainment sponsorships and by creating networking opportunities throughout the state.



CHA Health

• Insurance
• 1 - 100 Employee

• Manager of Sales Administration and Marketing

  • Apr 2004 - Jan 2007

  MARKETING Developed and maintained $2M Marketing budget incorporating web site, television, radio, print, outdoor advertising, sports marketing, public relations events and promotional items.Supporting and promoting a statewide campaign to develop the brand and create networking and relationship building opportunities. SALES ADMINISTRATION Supervised Sales Coordinators, Sales Specialists and Sales Assistant in the day-to-day operation of quote activity and customer service for agent… Show more MARKETING Developed and maintained $2M Marketing budget incorporating web site, television, radio, print, outdoor advertising, sports marketing, public relations events and promotional items.Supporting and promoting a statewide campaign to develop the brand and create networking and relationship building opportunities. SALES ADMINISTRATION Supervised Sales Coordinators, Sales Specialists and Sales Assistant in the day-to-day operation of quote activity and customer service for agent community, group services and sales executives. Show less



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Jul 1989 - Sep 2003

  Cabin emergency management, medical emergency management, cockpit, crew and passenger communication thru public address system and in-flight intercom system, cabin staffing, service and supply location. Scheduling of on-board service (impacted by weather, flight time, staffing), customer focused problem solving, acting liaison between cockpit, operational management, ground personnel and flight attendant staff.