Alexia Higuera
Assistant Store Manager at Emjay- Claim this Profile
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Bio
Experience
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Emjay
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United States
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Retail
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1 - 100 Employee
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Assistant Store Manager
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Nov 2022 - Present
Experienced Assistant Manager with a passion for the cannabis industry.Proven ability to lead a team, manage operations, and drive sales in a fast-paced environment.Skilled in inventory management, compliance, and customer service.Committed to delivering exceptional products and services to customers while adhering to state and local regulations.Point of contact for all local officials, security team, and contractors.Created and managed monthly budget to meet corporate profit & loss goals.Maintained below .75% shrink rate with over $700.000 of active inventory and over $15,000,000 in yearly sales.Conducted bi-weekly 1:1's and quarterly reviews, while coordinating schedule, and ensuring safety for all onsite staff members.Distributed teams responsibilities which include receiving, picking, packing, cycle counting, stock rotation, and delivery of cannabis product in California.Created and tracked orders, manifests, and invoices. While overseeing the input of all relevant data into METRC (seed-to-sale tracking program).Headed multiple successful marketing campaigns regarding anniversary, holidays and events.Successfully onboard and retain sales for numerous new brands.Scheduled in shop employee trainings and CAD’s with various brands.Opened two corporate in-state locations.Passed state mandated compliance check from DCC in 15 minutes. Show less
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Menu Liaison
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Nov 2021 - Nov 2022
Upkeep heyemjay.com with constant uploading and updating of descriptions, photographs, brand logos, and general guidelines following BCC protocol.Maintain the upkeep of two successful Instagram business accounts centered around cannabis while respecting Instagram guidelines.Working backstage to music videos and social media campaigns centered around cannabis and local artists in the Southern California region. Point of contact for brand vendors, brand marketers, and sales ambassadors/representatives.Created and implemented a bundle process to limit inventory waste on expiring products saving over $100,000 in lost revenue. Collaborated with store managers and inventory managers to implement inventory insight to better assess wants and needs of different demographics.Aid in synchronizing over $70,000 through monetary donations and brand credit.Marketed multiple successful campaigns centered around anniversaries, holidays, brand specific events, etc.Aid in scheduling in-shop brand partnerships as well as budtender training to continue growth and knowledge to all departments.Remaining a constant point of contact for bartenders by creating and maintaining Slack channels centered around communication and general knowledge.Ensuring the store is not only visually and aesthetically pleasing but implementing constant audits to ensure our store is operating in a compliant manner that meets all corporate policies and state/municipal laws and regulations. Show less
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OFA
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Mar 2021 - Nov 2021
Order fulfillment associate who packed and managed ordersGained knowledge of cannabis software BlazeStore display and arrangement
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Education
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Southwestern Community College District
Associate's degree, Pre-Nursing Studies -
Western New England University
Bachelor's degree, Psychology