Matt Transue
Professional Services Team Lead, Vision (US) at OMNIQ Corp.- Claim this Profile
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Bio
Rob Simpson
I am proud to say that I recommended to Matt to leave the company we worked at to pursue his desire to work with cameras and surveillance systems. He is an incredibly hard worker and great with coworkers and clients. He is dedicated to getting the right results and for ensuring clients are happy with those results. I have had the opportunity to watch a young man grow and mature and greatly exceed other people's expectations, but not mine. I still remember him asking me while we were working if he should stay or leave. I hated losing him, but it is thrilling to see all he has done in such a short time. Matt is the perfect example of what you can do if someone encourages you to pursue your dreams and you do. I am very proud of you Matt, and any company you ever work for is very lucky to have you.
Ivan S.
Few words can say a lot: great person!
Rob Simpson
I am proud to say that I recommended to Matt to leave the company we worked at to pursue his desire to work with cameras and surveillance systems. He is an incredibly hard worker and great with coworkers and clients. He is dedicated to getting the right results and for ensuring clients are happy with those results. I have had the opportunity to watch a young man grow and mature and greatly exceed other people's expectations, but not mine. I still remember him asking me while we were working if he should stay or leave. I hated losing him, but it is thrilling to see all he has done in such a short time. Matt is the perfect example of what you can do if someone encourages you to pursue your dreams and you do. I am very proud of you Matt, and any company you ever work for is very lucky to have you.
Ivan S.
Few words can say a lot: great person!
Rob Simpson
I am proud to say that I recommended to Matt to leave the company we worked at to pursue his desire to work with cameras and surveillance systems. He is an incredibly hard worker and great with coworkers and clients. He is dedicated to getting the right results and for ensuring clients are happy with those results. I have had the opportunity to watch a young man grow and mature and greatly exceed other people's expectations, but not mine. I still remember him asking me while we were working if he should stay or leave. I hated losing him, but it is thrilling to see all he has done in such a short time. Matt is the perfect example of what you can do if someone encourages you to pursue your dreams and you do. I am very proud of you Matt, and any company you ever work for is very lucky to have you.
Ivan S.
Few words can say a lot: great person!
Rob Simpson
I am proud to say that I recommended to Matt to leave the company we worked at to pursue his desire to work with cameras and surveillance systems. He is an incredibly hard worker and great with coworkers and clients. He is dedicated to getting the right results and for ensuring clients are happy with those results. I have had the opportunity to watch a young man grow and mature and greatly exceed other people's expectations, but not mine. I still remember him asking me while we were working if he should stay or leave. I hated losing him, but it is thrilling to see all he has done in such a short time. Matt is the perfect example of what you can do if someone encourages you to pursue your dreams and you do. I am very proud of you Matt, and any company you ever work for is very lucky to have you.
Ivan S.
Few words can say a lot: great person!
Experience
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OMNIQ Corp.
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Professional Services Team Lead, Vision (US)
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Sep 2022 - Present
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Support Engineer
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Apr 2017 - Sep 2022
- Responsible for the majority of US support activity and customer relations. - Manage projects and design of complex fixed lane and mobile LPR systems. - Provide remote and on-site support to ensure system operation. - Provide training for internal and external customers.- Direct product enhancements to improve the quality of hardware and software.
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Eagle Energy Systems
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United States
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Warehousing
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1 - 100 Employee
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Video Surveillance Specialist
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Aug 2015 - Feb 2017
- Design surveillance systems to exceed customer expectations. - Strengthen product offering based on latest technology trends. - Create and administer product training webinars for customers. - Site surveys with Project Management. - Provide high-level customer service to key accounts. - Assess client profiles and align them with the best possible products and services to meet their needs. - Improve company efficiencies by reducing loss and maximizing productivity. - Optimize surveillance system components based on unique environmental challenges.
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IPVM
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Engineer
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Mar 2015 - Aug 2015
- Tested products and provided results for technical articles and how-to videos. - Created and maintained industry-leading online training on topics including, IP networking, surveillance cameras, and website technology tools. - Researched data for new articles and topics within the surveillance industry. - Tested online tools and feature additions to ensure correct operation. - Tested products and provided results for technical articles and how-to videos. - Created and maintained industry-leading online training on topics including, IP networking, surveillance cameras, and website technology tools. - Researched data for new articles and topics within the surveillance industry. - Tested online tools and feature additions to ensure correct operation.
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IQinVision
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United States
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Security and Investigations
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1 - 100 Employee
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Technical Services Engineer
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Jan 2012 - Feb 2015
- Improved communication between technical support and engineering, ensuring high-level issues were addressed and resolved quickly and responsibly. - Developed and maintained best-in-class technical support team. - Provided leadership for technical support personnel. - Supported Regional Sales Managers with projects through email, telephone and on-site visits when necessary. - Assisted sales staff in acquiring new customers. - Directly supported key accounts on technical issues. - Designed trade show booths, including technology showcases. -Developed, updated, and administered technical product training for customers of all knowledge levels. - Tested products to meet Quality Assurance standards. -Drove innovation within the product line. - Created and maintained product documentation, including tutorials and how-to guides.
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Basler AG
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Germany
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Appliances, Electrical, and Electronics Manufacturing
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300 - 400 Employee
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Technical Services Specialist
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Oct 2010 - Jan 2012
Responsibilities include, but not limited to: - Pre and post sales technical support via. telephone and email correspondence - Alpha, beta and release candidate firmware/software testing - Product quality assurance testing - Integration help with technology partners - Trade show setup, booth duty and tear down - Customer visits for necessary opportunities - Technical writing of articles, newsletters, FAQ's and white papers on various technologies - Open communication with product management, engineering and development teams - Future product/feature road map enhancements and considerations - Develop, maintain and administer world wide technical product trainings for users of all experience levels - Provide local administration for US team of Salesforce.com
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IQinVision
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United States
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Security and Investigations
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1 - 100 Employee
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Technical Services Specialist
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Mar 2007 - Oct 2010
- Provide Tier 3 technical support to internal and external customers on past, current and future product offerings. - Worldwide travel to provide product training on IP surveillance products to customers of all knowledge levels. - Provide bug testing and feedback for product enhancement. - Identifying and resolving difficult networking issues. - Create, review and approve product technical data such technical tip (video and written), technical blog entries and Architecture and Engineering specifications. - General office computer and network maintenance and repair
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App-Techs
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United States
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Security and Investigations
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1 - 100 Employee
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IT/Video/Telephone Specialist
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Sep 2003 - Feb 2007
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IT Department Intern
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Jan 2002 - Apr 2002
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Education
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2001 - 2002
York Technical Institute of Technology
Associates Degree, Computer Systems Specialist -
YTI Career Institute-York
associates in specialized business, Computer Technology/Computer Systems Technology
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