Lisandra Bonilla
Remote Recruiter at Source2 at Source2- Claim this Profile
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English Full professional proficiency
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Spanish Professional working proficiency
Topline Score
Bio
Leslie Jerome
Lisandra is one our most active alums—she has volunteered her time and customer service skills for many of the Monroe College initiatives. She has the ability to do well in many different environments—both real-time and digital. I would strongly recommend her and know she would be an asset to any organization she joins!
Magdi Szekerczés
I had the pleasure to work with Lisa for more than five years. She is willing to learn new technologies, and is able to quickly master the new knowledge. Lisa is a great team member. She is always willing to help out and is not afraid to take on new challenges. Lisa’s knowledge and willingness to assist her team-mates, allowed our area to focus not just on plain numbers and statistics but make those stats
Leslie Jerome
Lisandra is one our most active alums—she has volunteered her time and customer service skills for many of the Monroe College initiatives. She has the ability to do well in many different environments—both real-time and digital. I would strongly recommend her and know she would be an asset to any organization she joins!
Magdi Szekerczés
I had the pleasure to work with Lisa for more than five years. She is willing to learn new technologies, and is able to quickly master the new knowledge. Lisa is a great team member. She is always willing to help out and is not afraid to take on new challenges. Lisa’s knowledge and willingness to assist her team-mates, allowed our area to focus not just on plain numbers and statistics but make those stats
Leslie Jerome
Lisandra is one our most active alums—she has volunteered her time and customer service skills for many of the Monroe College initiatives. She has the ability to do well in many different environments—both real-time and digital. I would strongly recommend her and know she would be an asset to any organization she joins!
Magdi Szekerczés
I had the pleasure to work with Lisa for more than five years. She is willing to learn new technologies, and is able to quickly master the new knowledge. Lisa is a great team member. She is always willing to help out and is not afraid to take on new challenges. Lisa’s knowledge and willingness to assist her team-mates, allowed our area to focus not just on plain numbers and statistics but make those stats
Leslie Jerome
Lisandra is one our most active alums—she has volunteered her time and customer service skills for many of the Monroe College initiatives. She has the ability to do well in many different environments—both real-time and digital. I would strongly recommend her and know she would be an asset to any organization she joins!
Magdi Szekerczés
I had the pleasure to work with Lisa for more than five years. She is willing to learn new technologies, and is able to quickly master the new knowledge. Lisa is a great team member. She is always willing to help out and is not afraid to take on new challenges. Lisa’s knowledge and willingness to assist her team-mates, allowed our area to focus not just on plain numbers and statistics but make those stats
Credentials
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Get Ready for Generative AI
LinkedInApr, 2023- Oct, 2024 -
How to Persuade When Facts Don't Seem to Matter
LinkedInApr, 2023- Oct, 2024 -
Introduction to the PHR Certification Exam
LinkedInApr, 2023- Oct, 2024 -
Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)
LinkedInOct, 2022- Oct, 2024 -
Nano Tips for Communicating with Confidence with Selena Rezvani
LinkedInOct, 2022- Oct, 2024 -
Virtual Recruiting
LinkedInOct, 2022- Oct, 2024 -
Creating a Communications Strategy
LinkedInJun, 2021- Oct, 2024 -
Marketing Virtual Events
LinkedInJun, 2021- Oct, 2024 -
Marketing on Facebook: Managing a Company Page
LinkedInJun, 2021- Oct, 2024 -
Recruiting Foundations: Recruiting for In-House Recruiters
LinkedInJun, 2021- Oct, 2024 -
Use of Force Class - specialized in baton, handcuff, and pepper spray certification.
Rieg's Security & Training CenterMay, 2021- Oct, 2024 -
Security Officer (Armed And Unarmed)
Florida Department of Agriculture and Consumer ServicesApr, 2021- Oct, 2024 -
Project Management Certificate
Charter Oak State CollegeJan, 2009- Oct, 2024 -
Bartender Certified
Liquid One - Bartender BootcampAug, 2023- Oct, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceJun, 2011- Oct, 2024
Experience
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Source2
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Remote Recruiter at Source2
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Nov 2021 - Present
- Serve as the first point of contact for candidates, providing a positive and professional experience. - Build strong relationships with hiring managers to develop an understanding of their specific staffing needs. - Efficiently review candidates to identify the most qualified individuals to move forward. - Contact candidates through the application tracking system (WorkDay or BrightMove) or via Indeed and other sourcing websites. - Conduct phone screen interviews and coordinate with hiring managers to schedule interviews. - Communicate progress, offers, and other hiring process changes between hiring managers and candidates. - Highly motivated to achieve daily, weekly, and monthly recruiting goals using practical time management skills. Show less
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SI-MEDIA
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Orlando, Florida Area
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Independent Marketing Consultant
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Jul 2018 - Present
Assist with the clients' go-to-market social media strategy development for a wide variety of businesses. Assist with the clients' go-to-market social media strategy development for a wide variety of businesses.
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Security Officer (Supervisor/Armed)
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May 2021 - Present
- Performing searches and screening, which may include physical interaction with event-goers and conducting bag searches,- Keeping the entrances and exits of the facility clear, surveying the facility for any hazards that may exist, and knowing evacuation routes in case of emergency.- Completed 'Use of Force Class" - specialized in baton, handcuff, and pepper spray certification.Class "D" Security Officer License - D 3108832Armed G Security License - G 3202244
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Event Staff
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Sep 2019 - May 2021
- Covering festivals, sports games, concerts, and other events include guest services, assisting security, and crowd management.- Addressing patrons' concerns in a friendly and courteous manner. Help security officers with duties including access control, crowd management, and asset protection.- Keeping the entrances and exits of the facility clear, surveying the facility for any hazards that may exist, and knowing evacuation routes in case of emergency.
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Osceola County Supervisor of Elections
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Kissimmee, Florida, United States
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Technician Election Worker
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Oct 2020 - Present
Assists with precinct set-up and shut-down; equipment testing during early voting and election day. Responsible for troubleshooting all voting equipment at the polling place including the DS200 tabulation machine, Electronic Voter Identification Device (EVID), and ExpressVote touchscreen terminal. Attend to the DS200 tabulation machine where voters actually cast their ballot. Insured the ballot is cast, and should a notification be shown on the tabulator screen that the ballot is blank or contains an overvoted race, instructed the voter how they may correct their ballot. Also gave the voters their “I Voted” stickers. Responsible for the set up and shut down of assigned voting equipment. Show less
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GravyWork
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Orlando Account Manager
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Jul 2021 - Nov 2021
- Supported Greater Orlando recruiting for our client locations within the hospitality recruiting market. - Recruiting support includes social media marketing and grassroots activities at the local level. - Interviewed and onboarded candidates via Paylocity and the application platform. - Track and maintain job orders plus our temporary workers' performance. - Worked on areas of opportunity for continuous improvement to established KPIs. - Regular communication with clients regarding all temporary workers for any concerns and provide solutions. Show less
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Team Staffing Services
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Orlando, Florida Area
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Staff/Inside Coordinator - Recruiter
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Jan 2020 - Jul 2021
Assist with recruitment, maintain employee records, assist with payroll processing, and provide administrative support to all employees. - Interviewed potential new hires, background/drug screening, and completed new hire paperwork including I-9's using E-Verify. - Help manage the tasks and movements of employees, especially new hires via Avionte recruiting and staffing software. - Maintain the client's job orders and ensure staffing needs were met. Assist in creating and implementing solutions via social media marketing. - Translator/interpreter for Spanish-speaking employees. Show less
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Ultimate Staffing
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United States
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Staffing and Recruiting
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700 & Above Employee
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Chat Specialist for Wiley
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Oct 2018 - Nov 2019
Responsible for running the online chat system for several colleges and universities. Interact with prospective students, answer questions, while ensuring a high level of service and compliance. • Generated inquiries for the admissions department by engaging prospective students using the Live Chat technology - Salesforce Live Agent and LiveMessage via Facebook. • Set appointments or chat transfers for interested students with admissions advisors. • Meet or exceed all chat conversion standards set for the team to include chat to appointment and appointment to enrollment metrics. Provide excellent customer service and support for future students. • Maintain a strong understanding of current product knowledge information for all campuses. • Follow up on prior chat engagements via email and text as needed. • Additional duties as assigned. Show less
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Viva Realty
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United States
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Real Estate
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1 - 100 Employee
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Social Media Marketing Lead Cultivator / Real Estate Assistant
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Mar 2017 - Oct 2018
Marketing •Set up, learn how to use and maintain the Client Relationship Management (CRM) system •Coordinate marketing and client activities including: oversee all listing Brochures, flyers, online marketing, managing website, and social media •Use creative writing skills to describe listings and get buyers excited about visiting each property •Send out weekly social media postings (Facebook, Twitter, LinkedIn, Instagram etc.) •Send regular drip marketing emails Listings and Open Houses •Provide support to broker during the sales process, including preparing documents, scheduling appointments, and sending emails. •Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc. •Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation. •Provide proactive weekly feedback to sellers regarding all showings and marketing activities. •Input all listing information into MLS and marketing websites and update as needed. •Assist with setting up open house events (set up signs, food etc.), schedule inspections, signings, appraisals, and service provider appointments •Prepare broker call list and a folder with all of the material needed for each appointment on daily schedule Customer Service •Provide excellent customer service and assist with problem-solving when dealing with customers; whether face to face, over the phone, or email. •Keep agent informed about challenges and issues that need to be handled through weekly check-ins •Administrative duties, to include copying, filing, scanning documents and ordering office supplies •Answer incoming calls, send response emails and potentially assist with the showing of properties. •Coordinate the purchasing of any office equipment, marketing materials and any other business related supplies •Internet research Show less
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Aetna, a CVS Health Company
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Customer Business Integration Product Owner
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2015 - 2016
Agile SAFE Customer Business EIE (Enterprise Integration Engine) development team with a focus on a new Aetna Health Insurance Exchange Marketplace website. - Responsible for translating correspondence business team’s correspondence needs to features and stories, using the Agile methodology.- Interfaced and served as a liaison with both internal and external to coordinate cross team dependencies and identify blockers and issues.- Work with QA data team to define test scenarios and data including API loop-back data to be used for service and integration validation.- Responsible for testing, UAT sign-off and approval of final product for release / deployment. Show less
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Virtual Assistant Subject Matter Expert for Member User Experience
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2009 - 2015
Support design and implementation of first Health Care Intelligent Virtual Assistant (IVA) customer service agent, advanced conversational technology providing answers to member’s health benefits online. Our team was able to reduce 29% of incoming calls to the customer service technical help desk within five months in 2010. Our virtual assistant chat sessions increase from 957k in 2010 to 7.5m in 2013.- Serves as a point of contact to internal and vendor resources for the development of the conversational assistant, including determining the boundaries and expression of its knowledge and capabilities.- Entrusted to manage usability testing effort for Aetna’s member website portal landing pages in preparation for Web site redesign. Show less
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Education
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Monroe College
Bachelor of Business Administration, Information Systems
Community
