Experience

Opportunity Home San Antonio

• United States
• Government Relations
• 200 - 300 Employee

• Applications Administrator

  • Jul 2023 - Present

  While my title transitioned, I remain focused on the intersection of HR and IT. My move to the IT department was a strategic alignment to bridge the gap between HR and IT, ensuring better communication and smoother system implementations as well as leverage my diverse skillset to enhance and streamline systems beyond the HR department. As part of the Innovative Technology team, I’m poised to maximize the potential of data, analytics tools, and AI solutions.

• HRIS Manager

  • Mar 2019 - Present

  Data Analytics & Insights ✦ Compiled data from multiple sources including HRIS, Performance system, and exit surveys to craft comprehensive HR metrics. ✦ Synthesized unstructured data from open-ended survey responses by key words and sentiment, converting raw information into actionable metrics. ✦ Analyzed trends in employee turnover by various factors like demographics, tenure, position, and reasons for leaving, offering actionable insights. Voluntary turnover analysis included… Show more Data Analytics & Insights ✦ Compiled data from multiple sources including HRIS, Performance system, and exit surveys to craft comprehensive HR metrics. ✦ Synthesized unstructured data from open-ended survey responses by key words and sentiment, converting raw information into actionable metrics. ✦ Analyzed trends in employee turnover by various factors like demographics, tenure, position, and reasons for leaving, offering actionable insights. Voluntary turnover analysis included distinguishing between avoidable (factors within our control) and unavoidable circumstances. ✦ Visualized data patterns using Google Looker Studio, enhancing data presentation and comprehension. HRIS Expertise & Implementation ✦ Oversee NeoGov Insight, Onboard, and Perform, while providing customer support, end-user training, and SOPs for new processes, functionalities, or system changes. ✦ Periodically run system interface and compare JDE and NeoGov data sets to ensure integrity and address potential errors. ✦ Spearheaded the implementation of NEOGOV Perform, ensuring the seamless transition and optimization of the employee performance management software. ✦ Collaborated closely with internal stakeholders to align desired processes with system functionality. Conducted in-depth tests of system usability and functionality, documenting and addressing areas of concern. Partnered with the vendor to develop work-around solutions in alignment with organizational goals. Training & Documentation ✦ Produced a 100+ page User Guide and video tutorials, facilitating smooth software adoption for managers and employees. ✦ Conducted tailored online training sessions, ensuring proficiency across the organization. ✦ Developed customized evaluation programs and a development plan, enhancing the performance appraisal process from paper to digital. Systems: NEOGOV Insight Applicant Tracking, Onboard (onboard new hires & offboarding) & Perform (employee performance), Oracle JD Edwards EnterpriseOne



Mindlance

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Payroll Analyst (Contract)- BD Becton Dickinson

  • Nov 2018 - Mar 2019

  Supported the North America HR Shared Services Payroll Team which manages payroll for 24,000 associates. Leveraged HR tools including HR Workday to ensure efficient payroll processes. Systems: HR Workday, SAP Global View (Payroll), ADP eTime, HROne Ticketing



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• General Ledger Accountant (Contract) - SEI Fuel Services: a 7-Eleven subsidiary

  • Feb 2018 - Jul 2018

  Assisted the accounting department, validating balances and providing analytical insights. Systems: Oracle / PDI / FD



Archdiocese of San Antonio

• United States
• Religious Institutions
• 100 - 200 Employee

• HR Accountant (Paycom HCM & Payroll management)

  • 2013 - 2017

  San Antonio, Texas Area Managed Paycom HCM and payroll services, offering data-driven solutions and tailored training to 196 subsidiary locations. Data Analytics & HRIS Management ✦ Leveraged Paycom HCM to extract, clean, and analyze employee data, supporting data inquiries and reporting as well as providing actionable insights for HR strategies. ✦ Analyzed key data about job classification, compensation, leave policies, and system training, driving continual HR improvements. ✦ Regularly audited… Show more Managed Paycom HCM and payroll services, offering data-driven solutions and tailored training to 196 subsidiary locations. Data Analytics & HRIS Management ✦ Leveraged Paycom HCM to extract, clean, and analyze employee data, supporting data inquiries and reporting as well as providing actionable insights for HR strategies. ✦ Analyzed key data about job classification, compensation, leave policies, and system training, driving continual HR improvements. ✦ Regularly audited system data, addressing discrepancies and ensuring data integrity across all records. Implementation & Integration ✦ Successfully implemented a new benefits system, overseeing the data migration and end-to-end testing processes. ✦ Conducted the weekly data interface between Paycom HCM and MyEnroll Benefits Systems, ensuring seamless data reconciliation and system updates. Payroll Oversight ✦ Managed the bi-weekly payroll processes for 4,000 employees across 196 locations, ensuring accuracy and compliance. ✦ Boosted the utilization of Time & Attendance, enhancing the enforcement of wage and time-off policies. Training & Support ✦ Delivered end-user training both live and online, producing written guides to support site managers and bookkeepers. ✦ Acted as a functional liaison with vendors, addressing system challenges, and customizing functionalities to meet organizational needs. Financial Management ✦ Managed and reconciled a monthly A/R of $1.2M for benefit premiums. ✦ Ensured accurate recording and reconciliation of pension investment and monthly COBRA activities. Show less



Mexican American Catholic College

• Religious Institutions
• 1 - 100 Employee

• Assistant to the Academic Dean (Strategic Initiatives)

  • Jan 2010 - Jun 2012

  San Antonio, Texas Area Led strategic initiatives to enhance efficiency and automation in alignment with the school's strategic plan and accreditation candidacy. Spearheaded the implementation of SonisWeb, a student management system.