Marketing Executive

• Sep 2022 - Present

Head of CyberHotline

• Aug 2021 - Feb 2023

CyberHotline is one of 4 solutions in CyberKid for cyber victims, providing counseling and assistance services for children attacked in cyberspace based on 4 elements: psychology, legality, technology, and practicality.Responsibilities- Being the representative of CyberHotline to - Creating and planning strategies for operational work- Coaching, leading and evaluating the performance of the other 4 executive members- Monitoring and evaluating product’s outcomes and impacts on customersAchievements- Provided fully services for team member development- Provided fully supports for 64 victims of cyberthreat contacted to CyberHotline- Gained about 80,000 reaches and engagements from society in 02 successful communication campaigns

Vice Head of CyberSchool

• Aug 2021 - Feb 2023

CyberSchool is one of 4 solutions in Cyberkid, providing free 45 to 90-minute “Internet Safety” classes for primary schools, middle schools, and high schools to enhance children's knowledge and ability to utilize the Internet effectively. Responsibilities- Co-creating ideas and planning strategies for operational work with Head of Product- Coaching, leading, and evaluating the performance of the other 3 executive members- Ensuring the quality of members and tasks related to Content Development and Marketing Communication fields- Monitoring and evaluating internal and external projects - Providing quarterly training sessions for teaching volunteers Achievements- Provided well-prepared 500 classes for 32 schools in Hanoi, Ha Giang, Cao Bang, Lang Son, Thai Nguyen, and Ho Chi Minh - Achieved direct impact to 18,802 primary and secondary students - Recruited and managed 309 teaching volunteers

Event Management Executive

• Mar 2021 - Aug 2021

- Build plan for volunteer management and risk management- Recruit, manage and allocate volunteers- Hold the training events for volunteers- Create a comfortable space for volunteers and increase their engagement

Content Collaborator

• Feb 2020 - Aug 2021

Media Collaborator

• Mar 2021 - Jun 2021

In Cadao We Trust is a non-profit project about gender equality through Vietnamese folk and proverb. This project was hosted by Director Ms. Nguyen Hoang Diep, Australian Aid and WISE in the framework of Investing in Woman program. In Cadao We Trust is a non-profit project about gender equality through Vietnamese folk and proverb. This project was hosted by Director Ms. Nguyen Hoang Diep, Australian Aid and WISE in the framework of Investing in Woman program.

Content Team Lead

• Sep 2020 - Feb 2021

Palos Institute is an educational startup for Vietnamese youth which helps them to find their fit career path.Responsibilities- Co-ordinated with the Product Development team when launching a new product- Researched target market, target customers, and competitors- Planned for campaigns on social media and created topic ideas every month- Edited content in texts and designs for Content Marketing team members- Allocated team members for suitable tasks- Instructed new members about workload and what they have to doAchievements- Monitored 02 successful workshops about Investment Banking and Branding- Led Content team to achieve 100% KPI of the team in communication goals - Built the sustainable foundation of content on the company website

Content Writer

• Jul 2020 - Sep 2020

Member of Human Resources Department

• Oct 2018 - Jul 2020

Leader of Press team

• Oct 2019 - Jun 2020

- Trained basic writing skills and organized training time for team members- Planned team activities in each quarter, especially in a new project- Edited member’s posts before sending to Journal agencies- Allocated team members for suitable types of content