Lucas Andrew Bak
IT Operations Specialist at BioInnovation Institute- Claim this Profile
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Danish Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Experience
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BioInnovation Institute
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Denmark
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Biotechnology Research
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1 - 100 Employee
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IT Operations Specialist
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Mar 2023 - Present
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NNIT
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Denmark
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IT Services and IT Consulting
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700 & Above Employee
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Operations Consultant
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Jun 2021 - Mar 2023
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Onsite Support
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Mar 2021 - Jun 2021
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Care1
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Denmark
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Branch Manager
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Aug 2018 - Aug 2019
As the head of Care1's central Copenhagen location in Sankt Peders strædet, it is my responsibility and pleasure to make sure that the local operation runs smoothly, to develop the business and make sure we deliver the best customer service possible. We provide a large range of services on location as an authorized service provider for Apple: - Diagnosis - Repairs - Logistics - B2B - Customer relations As the head of Care1's central Copenhagen location in Sankt Peders strædet, it is my responsibility and pleasure to make sure that the local operation runs smoothly, to develop the business and make sure we deliver the best customer service possible. We provide a large range of services on location as an authorized service provider for Apple: - Diagnosis - Repairs - Logistics - B2B - Customer relations
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Senior BA for Apple at Reduna Group
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Sep 2016 - Jun 2018
Securing apples retail solutions, making sure everything for certification, security and software was running smoothly. Building succesfull relationships with the store staff and management to secure maximum cooporation regarding fixture and Brand value.As a Senior BA it was my responsibility to be a mentor for all the other BA's in the country and making sure that communications was perfect.During launches of new products it was also my privilige to do in-store training and manage courses for both the retail staff and temporary tech-staff.Day to day locations for visits could be:Bilka, Elgiganten, Power, Capi (KBH lufthavn), COOP butikker, Fona, diverse Telco og Humac. Show less
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BA for APPLE and iTunes at Reduna Group
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Sep 2015 - Sep 2016
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Co-founder and CEO
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Apr 2012 - Aug 2016
Head of development in ongoing project. Making sure everybody is doing their job, and got what they need. Head of development in ongoing project. Making sure everybody is doing their job, and got what they need.
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GAME Digital
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Retail
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700 & Above Employee
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Store manager
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Sep 2010 - Sep 2011
Responsible for everything from operations to staff and KPI's of the store. Had the complete responsibility of the store and employees. Responsible for everything from operations to staff and KPI's of the store. Had the complete responsibility of the store and employees.
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GAME Digital
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Retail
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700 & Above Employee
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Deputy Store manager
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Feb 2006 - Aug 2008
Was to make sure the store was running proberly together with the store manager. Was to make sure the store was running proberly together with the store manager.
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Education
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Erhvervsakademiet Dania/ Viden Djurs
AP, Computer Science and Games -
Hf-centret Efterslægten
2 year high-school course, all-round knowledge