Director of IT

• Apr 2021 - Present

• Built and led the IT Infrastructure from the ground up, establishing the technology vision and strategy to support rapid business growth and scalability. • Developed and implemented IT applications, systems, and processes, ensuring they aligned with the startup's unique needs and goals. • Leveraged cloud-based solutions and agile methodologies to drive efficient and cost-effective IT operations, enabling flexibility and adaptability in a fast-paced startup environment. • Played an active role in evaluating, adopting, and seamlessly integrating vital systems, including CRM, ERP, and collaboration tools, to optimize operational efficiency and foster collaboration among cross-functional teams. • Leveraging Jira software to manage the release process effectively, plan and schedule tasks, track progress, and generate comprehensive reports. This includes weekly updates on the project's status, sprint progress, and aging tickets. • Provided strategic guidance and expertise to senior leadership on technology trends, and potential risks to inform decision-making and drive business growth. • Cultivated a culture of innovation and continuous learning within the IT team, fostering collaboration, professional development, and a strong sense of ownership. Show less

Sr IT Manager

• Sep 2019 - Apr 2021

• Led a team of IT professionals, overseeing the planning, implementation, and maintenance of technology systems and infrastructure to support the company's operations and compliance requirements. • Pioneered and spearheaded the migration of the Oracle ERP System from an on-premises data center to the AWS cloud, successfully achieving cost reduction, enhanced security, and improved scalability, reliability, and availability. • Led technical integration process for validated computer systems during acquisitions, ensuring seamless integration and compliance. • Championed and managed the creation of new employee onboarding procedures and integration of a new recruiting tool HR management platform (Oracle HCM). • Collaborate with cross-functional teams, including R&D, Quality Assurance, and Regulatory Affairs, to assess technology needs, define requirements, and implement solutions that enhance productivity, data integrity, and regulatory compliance. • Spearheaded digital transformation initiatives, leveraging emerging technologies and automation to streamline business processes, improve efficiency, and drive innovation within the pharmaceutical industry. • Develop and manage IT budgets, closely monitoring expenses, and implementing cost optimization strategies while ensuring appropriate resource allocation for critical projects and support functions. Show less

Sr IT Manager

• Sep 2018 - Sep 2019

• Reduced IT expenses by 40% (migrate to O365, reviewed and re-negotiated contract renewals, replaced vendors identified as sub-par). • Developed and executed the IT infrastructure strategy, aligning technology initiatives with business goals, industry best practices, and regulatory guidelines. • Led SAP ERP Disaster Recovery Cloud implementation, defining activation procedures, and developing an annual testing plan. • Oversee the design, implementation, and maintenance of the global network infrastructure, including WAN, LAN, WLAN, and VPN, to provide reliable and secure connectivity. • Managed vendor relationships, negotiated contracts, and optimized service level agreements to ensure reliable and cost-effective technology solutions. • Implemented robust data security measures, including encryption, access controls, and regular audits, to protect sensitive customer and company information. Show less

Sr IT Infrastructure Production Manager

• Jan 2017 - Sep 2018

• Managed the day-to-day production support activities associated with production control and coordination for infrastructure technology and business processes for PSEG lines of business. • Provided support for the upgrade of the main Data Center UPS and Core Switches, ensuring smooth implementation and uninterrupted operations. • Led Network Operation Center (NOC), Network 2nd and 3rd level engineers, and Field Services to identify and resolve complex infrastructure, client application, and hardware problems impacting the availability and performance of the applications. • Collaborated closely with infrastructure and application project teams to ensure solutions are aligned with requirements, and transition of new/upgraded systems are seamlessly moved to production. Show less

IT Manager

• Jul 2014 - Jan 2017

• Took the lead in successfully executing the migration of the data center and the headquarters relocation. • Enhanced email security, availability, and cost-effectiveness by executing the migration of the email system to Office 365 (O365). • Implemented enterprise collaboration tools to enhance business collaboration and facilitate seamless communication among teams. • Established and implemented robust policies and procedures to ensure compliance with HIPAA regulations and achieve HITRUST certification. • Provide strategic guidance to senior leadership, advising on technology investments, risk management, and cybersecurity measures to protect critical data assets. Show less

Network Administrator

• Oct 2008 - Apr 2014

ICT Site Service Analyst

• Mar 2008 - Aug 2008