Experience

Do it Now Now

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Events & Programmes Manager

  • May 2022 - Present



Creative Lives in Progress

• United Kingdom
• Education
• 1 - 100 Employee

• Events & Community Project Manager

  • Sep 2021 - Aug 2022



Groundwork London

• United Kingdom
• Environmental Services
• 100 - 200 Employee

• Workforce Officer

  • Apr 2020 - Sep 2021



LOVO

• London, England, United Kingdom

• Project Manager

  • Mar 2021 - Aug 2021



Allocate

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Associate Presales Consultant

  • May 2019 - Mar 2020



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Social Media Advisor

  • May 2018 - May 2019

  ● Managed the organisation’s communications and social media content across various platforms and formats. ● Analysed consumer engagement with social media content to improve brand communication with customers. ● Developed expertise using Salesforce, Hootsuite and Sprinklr to optimise customer engagement. ● Established expert knowledge of the company’s products and services to deliver exceptional customer service. ● Created and delivered a new communication training process to enhance the recruitment process for new staff. ● Increased customer engagement by 7% through creative content in the run up to Christmas 2018. Show less



Advanced

• United Kingdom
• Software Development
• 700 & Above Employee

• Junior Consultant

  • Apr 2017 - Mar 2018

  ● Forged new business connections and strengthened existing relationships with industry leaders. ● Managed client accounts, responding to issues effectively to increase client satisfaction. ● Identified prospective clients’ processes and completed consultations to provide bespoke software solutions. ● Developed business strategies to optimise and improve operational systems. ● Coordinated focused marketing campaigns to promote products and services and drive new customer sales. ● Forged new business connections and strengthened existing relationships with industry leaders. ● Managed client accounts, responding to issues effectively to increase client satisfaction. ● Identified prospective clients’ processes and completed consultations to provide bespoke software solutions. ● Developed business strategies to optimise and improve operational systems. ● Coordinated focused marketing campaigns to promote products and services and drive new customer sales.