Michelle Kingston

Development / Operations Manager at EverWash
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia

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Experience

    • United States
    • Business Intelligence Platforms
    • 1 - 100 Employee
    • Development / Operations Manager
      • Aug 2019 - Present

    • United Kingdom
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Senior Client Account Coordinator
      • Aug 2018 - Aug 2019

    • Client Account Coordinator- Commercial
      • Dec 2016 - Aug 2018

      Maintain all project related databases and rosters to include maintaining team checklists and chargeable checklists Create and maintain all project specific activity reports – weekly, monthly or annually Support all field based employees with any logistical enquiries including travel arrangements, hotel accommodations, meeting room booking and ground transportation Process instructions and conduct reviews of honoraria and expense transactions as per specific project… Show more Maintain all project related databases and rosters to include maintaining team checklists and chargeable checklists Create and maintain all project specific activity reports – weekly, monthly or annually Support all field based employees with any logistical enquiries including travel arrangements, hotel accommodations, meeting room booking and ground transportation Process instructions and conduct reviews of honoraria and expense transactions as per specific project requirements Maintain all project specific material within the Company’s SharePoint system and liaise with Client Account Managers as an when changes occur Attend weekly status meetings and web conferences and produce meeting minutes and follow up action plans Support the Client Account Managers with the creation and maintenance of client requested Excel based reports and client produced data feeds Support the Client Account Managers with the creation and development of client specific Power Point presentations Support the Compliance function with administrative support required for sampling accountability management Ordering business cards, name badges and other tools required for field based positions Organize and handle shipment and fulfillment requests and requirements. Be the point of contact for all field based enquiries and ensure queries are addressed and effectively followed up by the correct head office function Handle the operations based onboarding process for all new hires – to include IT requirements, updating rosters and liaising with other functions to ensure everything is prepared for the induction of the new hire Support the Client Account Manager’s with all employee training logistics to include material preparation (if applicable) and sourcing of venues, flights and accommodation Work with Client Account Managers to produce project specific plans to support implementation and maintenance.

    • Retail
    • 1 - 100 Employee
    • Network Operations Specialist
      • Aug 2015 - Mar 2016

      Perform functions as member of team dedicated to the startup of new affiliate locations including layout of physical space, training of new employees, initial material handling and setup of required hardware and software. Serves as support personnel during initial launch of sites to ensure business continuity and adherence to established processes and procedures for pharmacy operations. Participation in recurring site follow up visits to address any issues that arise and to back-fill any… Show more Perform functions as member of team dedicated to the startup of new affiliate locations including layout of physical space, training of new employees, initial material handling and setup of required hardware and software. Serves as support personnel during initial launch of sites to ensure business continuity and adherence to established processes and procedures for pharmacy operations. Participation in recurring site follow up visits to address any issues that arise and to back-fill any staffing gaps within local team structure. Collaborate with department leadership on creation and maintenance of company process and procedure manuals related to dispensing operations. Setup Function: Setup Team will be onsite prior to go live dispensing date to : • Receive all initial items required for startup of the Pharmacy. Complete a checklist of those items referencing affiliate startup template. • Assemble those items that require assembly • Receive initial drug order and prep drugs • Assist in setting up Inventory System. • Verify that tech printing and shipping processes work completely with IT. • Troubleshoot issues that arise by contacting the proper Philidor department or staff member if unable to correct on their own. Training / Maintenance Function: Team onsite for initial go live dispensing date, available for continuing maintenance of affiliate pharmacy operations over time. • Develop and implement Standard Operating Procedures (SOP’s) for all pharmacy functions • Support affiliate staff in a training role as they begin to perform the duties required • Develop solid working relationships with the affiliate staff • When workload dictates and not prohibited by state laws, support affiliate staff by working on the production lines. • Troubleshoot issues that arise by contacting the proper Philidor department or staff member if unable to correct on their own. • Provide feedback on procedures and personnel to department lead

    • Pharmacy Technician
      • Dec 2014 - Aug 2015

      Haboro PA

    • United States
    • Retail
    • 700 & Above Employee
    • Shift Lead
      • Jul 2014 - Dec 2014

    • Service Clerk, Beauty Adviser
      • Aug 2006 - Jul 2014

Education

  • Rider University
    Bachelor's Degree, Secondary Education; History
    2008 - 2012

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