Experience

Connacht Hospitality Group

• Ireland
• Hospitality
• 1 - 100 Employee

• Reservationist

  • Sep 2022 - Present



LeisureWorld

• Bishopstown, Cork City, Ireland

• Receptionist

  • Mar 2022 - Aug 2022

  Serving customers with the highest standards of service to ensure members are satisfied with our community based facility. Continuously helping people in person, over the phone, and via email. Being trusted with responsibility of making transactions throughout full shifts and training in new staff. Serving customers with the highest standards of service to ensure members are satisfied with our community based facility. Continuously helping people in person, over the phone, and via email. Being trusted with responsibility of making transactions throughout full shifts and training in new staff.



Abtran

• Ireland
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Administration

  • Jun 2021 - Jan 2022

  At Abtran I was responsible for processing driving licences for the National Driver Licence Service. My roles included using the NDLS' CRM system, reviewing and confirming customer documents, communicating with them via email, ensuring all data was precise and accurate, working strictly according to GDPR, and continuously meeting targets. This was my first experience of hybrid working, as I spend 3 months onsite and 5 at home. At Abtran I was responsible for processing driving licences for the National Driver Licence Service. My roles included using the NDLS' CRM system, reviewing and confirming customer documents, communicating with them via email, ensuring all data was precise and accurate, working strictly according to GDPR, and continuously meeting targets. This was my first experience of hybrid working, as I spend 3 months onsite and 5 at home.



Premier TEFL

• Ireland
• E-Learning Providers
• 1 - 100 Employee

• Marketing Executive

  • Jan 2021 - Apr 2021

  This work placement was very valuable. I learned about digital advertising, email advertising, social media advertising, and particularly using social media organically and onboarding affiliates. My main role during this internship was creating and managing the business's Instagram account, LinkedIn account, Facebook account, and multiple Facebook groups. I gained experience using applications like Creator Studio and Hootesuite, as well as MailChimp and Zoho. This work placement was very valuable. I learned about digital advertising, email advertising, social media advertising, and particularly using social media organically and onboarding affiliates. My main role during this internship was creating and managing the business's Instagram account, LinkedIn account, Facebook account, and multiple Facebook groups. I gained experience using applications like Creator Studio and Hootesuite, as well as MailChimp and Zoho.



Carl Scarpa

• Ireland
• Apparel & Fashion
• 1 - 100 Employee

• Sales Assistant and Keyholder

  • Oct 2018 - Dec 2020

  I was a senior salesperson and keyholder in this Italian shoe shop for over 2 years. During my time in this high-end retail store I excelled in providing customer service to visitors, training to staff members, and doing administrative work by accepting deliveries, processing orders, making invoices, and filling out financial reports (which included cash handling). This experience was very beneficial for building my ability to work independently as I was trusted with the responsibility of opening and closing shop, as well as running the Sunday shifts completely on my own. Show less