HSELive Representative

• 2022 - Present

- Working on behalf of HSELive on the Covid-19 Helpline. - Scheduling appointments on both inbound and outbound calls for Covid Vaccinations and PCR tests while also providing advice and keeping the client up-to-date with the current guidelines in relation to Covid-19. - Managing a number of different systems at once in order to provide an excellent level of service for the client. - Working on behalf of HSELive on the Covid-19 Helpline. - Scheduling appointments on both inbound and outbound calls for Covid Vaccinations and PCR tests while also providing advice and keeping the client up-to-date with the current guidelines in relation to Covid-19. - Managing a number of different systems at once in order to provide an excellent level of service for the client.

Care Assistant

• 2018 - 2020

Teaching Assistant

• 2018 - 2019

Assisting with classroom activities and tasks. Gaining experience working with children with special needs. Assisting with classroom activities and tasks. Gaining experience working with children with special needs.

Voluntary Teacher

• 2017 - 2018

Teaching older people how to use computers and smart phones on a voluntary basis. Teaching older people how to use computers and smart phones on a voluntary basis.

Customer Service Representative

• 2017 - 2018

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Resolved product issues and shared benefits of new technology. Assisting customers with issues regarding there mobile phones. Dealing with customers bank information. Building a rapport with customers to ensure they have the best experience they can. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Resolved product issues and shared benefits of new technology. Assisting customers with issues regarding there mobile phones. Dealing with customers bank information. Building a rapport with customers to ensure they have the best experience they can.

Healthcare Assistant

• 2017 - 2017

Assisted patients with multiple diagnoses, such as Dementia. Frequently commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Maintained all confidential personnel files, licensing and CPR compliance records. Assisting with the everyday tasks of older people. Socializing and interacting with people on an everyday basis. Assisted patients with multiple diagnoses, such as Dementia. Frequently commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Maintained all confidential personnel files, licensing and CPR compliance records. Assisting with the everyday tasks of older people. Socializing and interacting with people on an everyday basis.

Healthcare Assistant

• 2016 - 2017

Assisted patients with multiple diagnoses, such as Dementia. Frequently commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Maintained all confidential personnel files, licensing and CPR compliance records. Assisting with the everyday tasks of older people. Socializing and interacting with people on an everyday basis. Assisted patients with multiple diagnoses, such as Dementia. Frequently commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Maintained all confidential personnel files, licensing and CPR compliance records. Assisting with the everyday tasks of older people. Socializing and interacting with people on an everyday basis.