Experience

Empyrean Solutions

• United States
• Software Development
• 1 - 100 Employee

• Business Analyst

  • May 2023 - Present

  County Cork, Ireland



Fexco

• Ireland
• Financial Services
• 700 & Above Employee

• Junior Project Manager

  • Feb 2023 - Mar 2023



EviView

• Ireland
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Sep 2021 - Jun 2022

  County Cork, Ireland • Lead multiple software projects from requirements gathering through to development, implementation and technical support for multinational pharmaceutical and biotechnology companies. • Acted as a SME liaison between the customer and the internal IT delivery project team. Outlined expected timelines and important milestones during the development life cycle. • Kept business management up to date with the status of projects through the stages of design, development, testing and… Show more • Lead multiple software projects from requirements gathering through to development, implementation and technical support for multinational pharmaceutical and biotechnology companies. • Acted as a SME liaison between the customer and the internal IT delivery project team. Outlined expected timelines and important milestones during the development life cycle. • Kept business management up to date with the status of projects through the stages of design, development, testing and release. • Translated client business needs into software requirements - used to create concise, understandable user stories and requirements documentation. • Facilitated solution reviews and feedback sessions with clients to ensure alignment with expectations. • Carried out QA testing and organized deployments of regular software updates. • Created interactive software mockups using Google DevTools and product design web applications. • Managed employee training for all new Junior Business Analyst recruits and offered continuous advice, guidance and mentorship on duties and best practices. • Hosted Training workshops for new software releases and provided ongoing support to existing clients.

• Junior Business Analyst

  • Dec 2020 - Sep 2021

  County Cork, Ireland



Zazzle

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Sales Customer Support

  • Oct 2019 - Jan 2020

  County Cork, Ireland



Northwell Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Web Production Intern

  • Mar 2019 - Aug 2019

  Great Neck, New York • Updated Northwell Health websites on a daily basis using Drupal Content Management System. • Correspondended with requesters and project managers regarding all website edits that I was assigned. • Worked on various campaigns involving building out brand new web pages. • Created training documentation to improve the onboarding process for future web producers and interns.



CeX Webuy.com

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jan 2017 - Jan 2019

  Cork, Munster, Ireland Duties included processing in-store and online transactions, handling customer queries and testing mobile phones, gaming consoles and other technology. Trained in supervisory tasks such as processing refunds, transferring stock between stores and counting the shop safe.



McCauley

• Ireland
• Retail
• 100 - 200 Employee

• Stock Clerk

  • Nov 2013 - Dec 2013

  Douglas, Cork Daily tasks involved assisting customers and other staff members with a number of jobs such as providing product information, pricing items and stocking shelves.