Experience

Invitae

• United States
• Biotechnology Research
• 700 & Above Employee

• Lead for Operational Analytics

  • Oct 2019 - Sep 2022

  San Francisco, California, United States • Managed a team of up to 4 people that was the primary centralized producer of business intelligence data sources, datasets, and reports for teams throughout the company. Continually focused on priorities that produced timely, high-leverage, actionable information to stakeholders for the purposes of identifying and furthering impactful business goals. Ensured accuracy and transparency of the reports, as well as clarity of use. • Spearheaded increased governance activities on our internal… Show more • Managed a team of up to 4 people that was the primary centralized producer of business intelligence data sources, datasets, and reports for teams throughout the company. Continually focused on priorities that produced timely, high-leverage, actionable information to stakeholders for the purposes of identifying and furthering impactful business goals. Ensured accuracy and transparency of the reports, as well as clarity of use. • Spearheaded increased governance activities on our internal Tableau Server, including separation of sandbox and production reports; rollout of SOPs to maintain quality of production reports, including quarterly archiving of unused and stale reports; providing quarterly information about PHI reports to the security team; quarterly reclamation of unused user licenses. • Created datasources for Tableau reporting that could be used by multiple workbooks, starting from a mostly normalized database not optimized for reporting. Leveraged Tableau relationships to consolidate datasources and make them more flexible. Set up database tables to facilitate querying for specific areas. • Responsible for preparing the operational analytics slides for the Board of Directors meetings and many C-suite-level meetings. • Starting in 2021, oversaw management of the company’s primary reporting database. Oversaw improvements to the python ETL codebase to allow best practice maintainability. • Designed and deployed a Tableau-based workaround for a CRM system issue that prevented salespeople from seeing their quotas. This solution was considered crucial in maintaining sales continuity and revenue pipeline. Show less



GoodStart Genetics, Cambridge MA and Invitae, San Francisco CA (acquisition Aug 2017)

• Data Analyst, Data Analyst Team Lead

  • May 2016 - Sep 2019

  Cambridge, Massachusetts, United States • Maintained and created Tableau reports for teams throughout the company. • Scrupulously produced reports that include Protected Health Information (PHI), following best practices regarding access, storage, and dissemination. • Contributed to analyses and visualizations for posters at many scientific conferences, including ASRM, PCRS, NSGC, ACMG, ASHG. • Nov 2016 – Aug 2017: Managed one other team member.



Good Start Genetics

• United States
• Biotechnology Research
• 1 - 100 Employee

• Business Analyst Team Lead

  • Mar 2015 - Apr 2016

  Cambridge, Massachusetts, United States • Managed a team of up to 3 business system analysts that contributed to the successful delivery of numerous effective software tools that supported new business initiatives in the lab and elsewhere. Projects included support for assay improvements (Pre-implantation Genetic Screening assay upgrade, carrier screening panel assay upgrade, support for new sample type in carrier screening assays), lab process efficiencies (result entry changes), and new time-saving automations (automated… Show more • Managed a team of up to 3 business system analysts that contributed to the successful delivery of numerous effective software tools that supported new business initiatives in the lab and elsewhere. Projects included support for assay improvements (Pre-implantation Genetic Screening assay upgrade, carrier screening panel assay upgrade, support for new sample type in carrier screening assays), lab process efficiencies (result entry changes), and new time-saving automations (automated communications with business partners). • Instituted processes for the efficient operation of the BSA team, including initiating ticket tracking in JIRA, and putting SOPs into effect that maximized effectiveness (e.g. regarding mandatory artifacts produced and how and when they are disseminated, standards the proper identification of stakeholders, standards for communication with stakeholders).

• Business Systems Analyst

  • Nov 2013 - Mar 2015

  Cambridge, MA • Elicited requirements, performed business analysis, diagrammed business processes and workflows, conducted User Acceptance Testing, and facilitated project communications on initiatives that delivered effective software solutions to Clinical Lab Operations. • Retired a low-functioning customized off-the-shelf component that was integrated into multiple workflows in the company Enterprise Resource Planning (ERP) system. This replacement of function was accomplished with no interruption of… Show more • Elicited requirements, performed business analysis, diagrammed business processes and workflows, conducted User Acceptance Testing, and facilitated project communications on initiatives that delivered effective software solutions to Clinical Lab Operations. • Retired a low-functioning customized off-the-shelf component that was integrated into multiple workflows in the company Enterprise Resource Planning (ERP) system. This replacement of function was accomplished with no interruption of service or loss of integrity to any lab process. • Coded a perlscript that allowed the QA team to automatically generate mocked results files for our main assay, using any desired result variations and combinations. This eliminated a time-consuming step in the QA of this major effort, and allowed for much more exhaustive testing than had previously been feasible



Genedata

• Switzerland
• Biotechnology Research
• 200 - 300 Employee

• Scientific Account Manager

  • Sep 2010 - Oct 2013

  • Responsible for ensuring satisfaction of the data processing and analysis needs of dozens of research scientists in academic institutions and companies in the U.S. Performed trainings and demos, installed and update software, answered technical questions, performed troubleshooting. Communicated scientist concerns and nascent interests to the software development team to inform prioritization of software development.



Pfizer

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Engineer, Bioinformatics Analysis Solutions

  • Jan 2007 - Mar 2010

  • Evaluated data management needs and provided software solutions, technical support, and end user training for approximately 50 research scientists. End products ranged from customized vendor products to development of proprietary code. • Designed, built, tested, and deployed 10 data reports used by 5 scientists to verify sample information stored in an Oracle database before data was sent to the FDA. Proactively made changes based on understanding of users’ priorities to greatly improve… Show more • Evaluated data management needs and provided software solutions, technical support, and end user training for approximately 50 research scientists. End products ranged from customized vendor products to development of proprietary code. • Designed, built, tested, and deployed 10 data reports used by 5 scientists to verify sample information stored in an Oracle database before data was sent to the FDA. Proactively made changes based on understanding of users’ priorities to greatly improve end user satisfaction. • Developed a fileloader module for a custom sample management application that minimized errors from data loading. Work required assessment of user needs for workflow and visual layout, in-depth knowledge of a complex system of interacting applications and their back-end Oracle databases, and knowledge of the parameters of a COTS system component. • As part of a team, gathered requirements for, documented, coded, tested, deployed and maintained Wyeth Bioinformatics’ first 21-CFR-Part11-compliant, validated software system. • Wrote all code to test a migration of genetic data from one Oracle data warehouse to another, ensuring that the data was 100% intact after the migration.

• Engineer

  • Nov 2000 - Dec 2006



Mitotix

• Scientist

  • 1993 - 2000