Gail D.

Implementation Officer (Health Service Manager) at NSW Agency for Clinical Innovation
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Contact Information
us****@****om
(386) 825-5501
Location
Stanmore, New South Wales, Australia, AU

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Credentials

  • How to Make Strategic Thinking a Habit
    LinkedIn
    Jun, 2021
    - Nov, 2024

Experience

    • Australia
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Implementation Officer (Health Service Manager)
      • Dec 2022 - Present

      • Drives and facilitates the implementation/transition of the Statewide Referral Criteria program and the Emergency Care Assessment and Treatment program (ECAT) across New South Wales Local Health Districts and Specialty Health Networks. • Establishes and supports with the delivery of State-wide Referral Criteria information/education sessions for referrers (GPs, Optometrists, Orthoptists), including presentations at CPD events hosted by professional associations (or equivalent). • Develops and maintains monthly state-wide referral criteria implementation status reports for Districts, Networks and other relevant key project stakeholders • Reviews readiness assessment tools completed by Districts/Networks and provide support to identified outpatient services to uptake the state-wide referral criteria (where deemed necessary) • Formulates specific strategies, initiates, manages, and implements project tasks, ensuring high work performance and completion levels within agreed timeframes, quality standards and budget. • Develops the site leads' capability in implementing project and change management. • Builds and maintains positive relationships with key stakeholders, ensuring active and frequent consultation and communication at a local and statewide level. • Undertakes data collection, verification, and management processes to ensure data integrity for analysis. • Promotes a culture of improvement and innovation in the provision of Emergency Nursing in collaboration with health professionals in the field. Show less

    • Nursing Executive Officer (Nurse Manager)
      • Aug 2021 - Dec 2022

      • Supported the Director of the SPHERE Implementation Science strategic platform in managing high-level operational and strategic administrative requirements • Coordinated all SPHERE Implementation Science strategic platform activities including coordinating implementation science training and education and administering the grant scheme. • Drafted, reviewed and edited reports, submissions, briefings, and correspondence for the SPHERE Implementation Science strategic platform as required on behalf of the Director, SPHERE Implementation Science strategic platform. • Managed provision of high-quality and timely support for the SPHERE Nursing and Midwifery Implementation Science Academy’s meetings, working parties and forums including coordinating meeting schedules, agenda and briefing paper preparation, collating materials for presentation, minute taking, circulating documents for comment, and documenting of decision-making processes and pending actions. • Worked with the SPHERE Nursing and Midwifery Implementation Science Academy to develop and implement strategies to support cross-Local Health Districts' nurse-led implementation science research and education initiatives. • Developed and implemented strategies and initiatives for wider engagement of the SPHERE Implementation Science strategic platform and the Nursing and Midwifery Implementation Science Academy beyond SPHERE. Show less

    • Project Officer
      • Sep 2019 - Aug 2021

      • Project lead in the implementation of the Leading Better Value Care (LBVC) – Management of Diabetes clinical audit at the Canterbury Hospital to develop and improve health service delivery across the LHD, warranting excellent work performance and quality standards. • Project lead in the execution of a feasibility study that aims to determine the effectiveness of using an actively managed discharge care plan for the provision of clinical services to a priority population in the Central and Eastern Primary Health Network (CESPHN) region by delivering streamlined diabetes referral pathways and establishment of an integrative care approach.• Functioned as the Diabetes Resource Collaborative Secretariat to facilitate quarterly governance meetings with committee members from SLHD, SESLHD and SVHN whilst working closely with CESPHN. • Collaborated with Diabetes NSW to support diabetes literacy and management.• Worked in partnership with SLHD RPAH Ethics and Governance to expediate all Ethics and Site-specific assessment applications to guarantee patient safety and quality project execution.• Served as SLHD’s Diabetes Strategic Plan Implementation Committee Secretariat to set the vision for diabetes prevention and implementation of the district’s priorities and enable quarterly meetings with committee members. • Supported expanded research in diabetes and other chronic diseases to ensure conversion of evidence-based care and active translation of research into clinical practice.• Collaborated with manuscript writing and research findings and interpretation.• Developed study designs and scientific protocols for current research studies, ethics submissions, case report forms, and prepare documentation for the daily clinical study operations. Show less

    • Clinical trials coordinator
      • Dec 2017 - Sep 2019

      • Functioned as a study coordinator at the Charles Perkins Centre collaborating three hospitals: Royal Prince Alfred Hospital, Concord Repatriation General Hospital and Liverpool Hospital. • Coordinated participant screening, recruitment, follow up and clinical research activities while maintaining Good Clinical Practice. • Facilitated all Ethics applications, amendments and submissions, created a database through REDCap and case report form while maintaining the confidentiality of files. • Resolved participant and sponsor complaints in accordance with Ethics and study protocol• Demonstrated a high level of supervision to research nurses by providing education and creation of training manuals Show less

    • Registered Nurse – Emergency Department
      • Nov 2013 - Dec 2017

      • Served as a Senior Clinical Initiatives Nurse with applied expertise in triage, plastering, suturing, pediatrics, trauma, cardiac arrests & a wide variety of illnesses & injuries. • Resource person in the department for the launch of EMR2 & Emeds to train colleagues • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner• Provided care to people across the lifespan with different conditions from infants, children, pregnant women, and the elderly Show less

    • Registered Nurse – Acute Assessment Unit
      • Apr 2013 - Nov 2013

      • Worked closely with other services in the hospital including the Emergency Department. • Provided patients & referring doctors with a medical service that eliminates long waits in the Emergency Department • Delivered a multi-disciplinary, comprehensive care plan for patients with complex medical issues. • Worked closely with other services in the hospital including the Emergency Department. • Provided patients & referring doctors with a medical service that eliminates long waits in the Emergency Department • Delivered a multi-disciplinary, comprehensive care plan for patients with complex medical issues.

    • New Zealand
    • Hospitals and Health Care
    • 700 & Above Employee
    • Registered Nurse – Emergency Department
      • May 2012 - Mar 2013

      • Functioned as member of the interdisciplinary healthcare team in providing critical care and performing life-saving interventions. • Closely monitored patients, alerted Physicians/Charge nurse with any changes in patients’ condition. • Interacted with patient and family members suffering from pain, stress, shock or grief.• Efficiently and knowledgeably provided excellent nursing care to patients, handled intubations, defibrillations, Porta Cath access, plastering, conscious sedation and hypothermia protocol. • Reacted effectively in emergency scenarios, demonstrating sound decision making that helped save patient’s lives. Show less

    • Registered Nurse – Admission and Planning Unit
      • Jun 2009 - May 2012

      • Worked in conjunction with the Emergency Department by providing an effective, efficient and safe front door service to acute patients. • Advanced clinical assessment skills and proficiency in nursing skills. • Assisted the Clinical Charge Nurse manning the ward through the orientation of new RNs in the Unit and precepting students from the University. • Part of the committee in Admission Planning Unit called Well Organised Ward, a hospital-wide project to simplify the workplace & reduce waste by having everything in the right place, at the right time, ready to go. Show less

    • Registered Nurse – Medical Assessment Unit
      • Feb 2009 - Apr 2009

      • Focused on the needs of complex and chronic medical patients by providing a thorough assessment and nursing care in an efficient and timely manner. • Assisted in the rapid Physician assessment with access to diagnostic services to patients with a length of stay ≤ 48 hours. • Focused on the needs of complex and chronic medical patients by providing a thorough assessment and nursing care in an efficient and timely manner. • Assisted in the rapid Physician assessment with access to diagnostic services to patients with a length of stay ≤ 48 hours.

    • New Zealand
    • Hospitals and Health Care
    • 700 & Above Employee
    • Registered Nurse – Assessment, Treatment and Rehabilitation
      • Aug 2007 - Feb 2009

      • Attended to the assessment & rehabilitation of patients 65 years old & above with Stroke, Fractures, Multiple Falls, etc. • Provided thorough documentation, care coordination management, admission organisation. • Liaised with family/healthcare team regarding patient’s discharge destination & rehabilitation progress and made referrals to appropriate agencies once a patient is discharged from the Ward • Attended to the assessment & rehabilitation of patients 65 years old & above with Stroke, Fractures, Multiple Falls, etc. • Provided thorough documentation, care coordination management, admission organisation. • Liaised with family/healthcare team regarding patient’s discharge destination & rehabilitation progress and made referrals to appropriate agencies once a patient is discharged from the Ward

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Professional Healthcare Representative
      • Sep 2001 - Jun 2007

      Visited and detailed regularly to doctors and allied medical personnel (pharmacists, medical technologists and others). Conducted other promotional activities such as CMEs (RTD, Film-showing, Symposium, Product presentation) and Lay Fora. Developed and updated Territory Master Work Plan as a source of relevant information and guideline in planning MD calls and implementation of programs. Monitored the sales, product movement and inventory levels at the trade outlets (drugstores and industrial outlets) and hospital pharmacies. Show less

Education

  • University of Technology Sydney
    Graduate Certificate in Health Service Management
    2018 - 2019
  • University of St. La Salle
    Completed 40 credit points toward Master in Business Administration
    1997 - 2000
  • St. Paul University Iloilo
    Bachelors Degree in Nursing, Registered Nursing/Registered Nurse
    1991 - 1995

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