Experience

PEAKUP

• Türkiye
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • May 2023 - Present

  I have planned product development processes and priorities. I standardized the processes by documenting them. I conducted market and industry research. Through these efforts, we were able to create 2-year product roadmaps and increased the software development efficiency of the development team by 20%. I have planned product development processes and priorities. I standardized the processes by documenting them. I conducted market and industry research. Through these efforts, we were able to create 2-year product roadmaps and increased the software development efficiency of the development team by 20%.



Serim Software Solutions Ltd.

• Türkiye
• Software Development
• 1 - 100 Employee

• Business Development Specialist

  • Jun 2022 - May 2023

  I managed and oversaw a car-sharing platform project that was to be launched in Croatia. I established and led the entire process. I formed and managed the customer relations team for the Hey! Scooter platform. I handled the company's franchise agreements. I visualized internal data using Power BI and Excel, contributing to the launch of the company's first international product. Through our efforts, I significantly increased customer satisfaction for the Hey! Scooter platform by over 60%… Show more I managed and oversaw a car-sharing platform project that was to be launched in Croatia. I established and led the entire process. I formed and managed the customer relations team for the Hey! Scooter platform. I handled the company's franchise agreements. I visualized internal data using Power BI and Excel, contributing to the launch of the company's first international product. Through our efforts, I significantly increased customer satisfaction for the Hey! Scooter platform by over 60%. Furthermore, by streamlining and improving the opening process of scooters, we reduced the 40-second ride initiation time to under 8 seconds, eliminating unnecessary steps and achieving an 80% improvement in this process. Show less I managed and oversaw a car-sharing platform project that was to be launched in Croatia. I established and led the entire process. I formed and managed the customer relations team for the Hey! Scooter platform. I handled the company's franchise agreements. I visualized internal data using Power BI and Excel, contributing to the launch of the company's first international product. Through our efforts, I significantly increased customer satisfaction for the Hey! Scooter platform by over 60%… Show more I managed and oversaw a car-sharing platform project that was to be launched in Croatia. I established and led the entire process. I formed and managed the customer relations team for the Hey! Scooter platform. I handled the company's franchise agreements. I visualized internal data using Power BI and Excel, contributing to the launch of the company's first international product. Through our efforts, I significantly increased customer satisfaction for the Hey! Scooter platform by over 60%. Furthermore, by streamlining and improving the opening process of scooters, we reduced the 40-second ride initiation time to under 8 seconds, eliminating unnecessary steps and achieving an 80% improvement in this process. Show less



Finnet Elektronik Yayıncılık Data İletişim San. Tic .Ltd .Şti.

• Türkiye
• Financial Services
• 1 - 100 Employee

• Marketing & Business Analyst

  • Dec 2021 - Mar 2022



Şeref Ambalaj Anonim Şirketi

• Türkiye
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Marketing Specialist

  • Sep 2021 - Dec 2021



Kastamonu Plastik San ve Tic. LTD. Şti

• İstanbul, Türkiye

• Marketing Specialist

  • Sep 2020 - Jun 2021



KT Trims & Accessories

• Türkiye
• Apparel & Fashion
• 1 - 100 Employee

• Industrial Engineering Intern

  • Jul 2019 - Aug 2019



Toyota Motor Manufacturing Türkiye

• Türkiye
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Quality Engineering Intern

  • Jul 2018 - Sep 2018