Service Technician

• Nov 2023 - Present

Landscape Construction

• May 2023 - Nov 2023

Operations Associate

• Jun 2021 - Feb 2023

Efficiently prepared both small and large patient cohorts across different priority levels to be research-ready by processing and collecting their medical records. This was accomplished with management of external vendors which required problem solving, accountability, and data analysis with minimal supervisor assistance. Independently obtained, synthesized, and analyzed data to make operational process improvements which was communicated out to the team and company. Identified… Show more Efficiently prepared both small and large patient cohorts across different priority levels to be research-ready by processing and collecting their medical records. This was accomplished with management of external vendors which required problem solving, accountability, and data analysis with minimal supervisor assistance. Independently obtained, synthesized, and analyzed data to make operational process improvements which was communicated out to the team and company. Identified cost-savings and reduced per-month fax operating costs by 75%. Largely self-sufficient in communication and collaboration with internal teams and external vendors. This included specializing in providing Operations team insights to the Legal, Info Sec, and Engineering teams. Such collaboration led to greater trust and visibility as well as ensured all processes were adhered to and compliant with all applicable regulations (eg. IRB standards and HIPAA). Independently initiated, organized, and completed cross-functional projects requiring multiple teams' input. Received minimal supervisor guidance from scheduled monthly check-ins. Assisted with data abstraction from medical records to meet project deadlines. Show less Efficiently prepared both small and large patient cohorts across different priority levels to be research-ready by processing and collecting their medical records. This was accomplished with management of external vendors which required problem solving, accountability, and data analysis with minimal supervisor assistance. Independently obtained, synthesized, and analyzed data to make operational process improvements which was communicated out to the team and company. Identified… Show more Efficiently prepared both small and large patient cohorts across different priority levels to be research-ready by processing and collecting their medical records. This was accomplished with management of external vendors which required problem solving, accountability, and data analysis with minimal supervisor assistance. Independently obtained, synthesized, and analyzed data to make operational process improvements which was communicated out to the team and company. Identified cost-savings and reduced per-month fax operating costs by 75%. Largely self-sufficient in communication and collaboration with internal teams and external vendors. This included specializing in providing Operations team insights to the Legal, Info Sec, and Engineering teams. Such collaboration led to greater trust and visibility as well as ensured all processes were adhered to and compliant with all applicable regulations (eg. IRB standards and HIPAA). Independently initiated, organized, and completed cross-functional projects requiring multiple teams' input. Received minimal supervisor guidance from scheduled monthly check-ins. Assisted with data abstraction from medical records to meet project deadlines. Show less

Medical Scribe

• Sep 2019 - Nov 2021

Observed the physician as they question and examine patients, documenting the encounter. Assembling a history of present illness, lab results, radiology reports, and physical exam maneuvers into provider notes to aid the physician. Adapt to a fast-paced emergency department environment and work with nurses, physicians, techs, and patients with goal-oriented efficiency. Observed the physician as they question and examine patients, documenting the encounter. Assembling a history of present illness, lab results, radiology reports, and physical exam maneuvers into provider notes to aid the physician. Adapt to a fast-paced emergency department environment and work with nurses, physicians, techs, and patients with goal-oriented efficiency.

Team Member

• May 2018 - Aug 2020

Working as a team member fulfilling barista, order-taker, and in-house greeter roles, shared best practices for sales and customer service with other team members to help improve the store's efficiency, and maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment. Working as a team member fulfilling barista, order-taker, and in-house greeter roles, shared best practices for sales and customer service with other team members to help improve the store's efficiency, and maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Housekeeper

• May 2018 - Nov 2018

Performs the day-to-day activities of the Housekeeping Department to assure that all facilities are maintained in a clean, safe and comfortable manner, to meet the needs of the residents/patients in accordance with applicable standards, guidelines and regulations and policies and procedures and as directed by the Environmental Services Leadership Team Performs the day-to-day activities of the Housekeeping Department to assure that all facilities are maintained in a clean, safe and comfortable manner, to meet the needs of the residents/patients in accordance with applicable standards, guidelines and regulations and policies and procedures and as directed by the Environmental Services Leadership Team