Hailie Best (May)

Member Services Representative at SEIU Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond Hill, Ontario, Canada, CA

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Bio

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Credentials

  • Smart Serve
    -
    Apr, 2012
    - Oct, 2024
  • Food Safety Training Certificate
    Durham Region
    Nov, 2010
    - Oct, 2024

Experience

  • SEIU Healthcare
    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Member Services Representative
      • Apr 2019 - Present

  • Southlake Regional Health Centre
    • Hospitals and Health Care
    • 700 & Above Employee
    • Staff scheduler
      • Apr 2019 - Apr 2020

      Scheduled Dietary aide staff, House keeping staff. Re-schedule and fill call in sick shifts.

    • Dietary Aide
      • Aug 2018 - Mar 2019

  • ServiceOntario
    • Customer Service Representative
      • Jul 2018 - Apr 2019

  • 360insights.com
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Channel Support Professional
      • Jan 2015 - Aug 2018

      Answer inbound calls from clients and their customersHandle incoming emailsPerform data entryProcess and validate claims Answer inbound calls from clients and their customersHandle incoming emailsPerform data entryProcess and validate claims

  • Holiday Inn
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • Aug 2013 - Jan 2015

      - Maintaining customer relations- Responsible for communications between front desk agents- Check-ins, check-outs, reservations- Billing- Filling out inquires for group bookings & corporate meetings- Data Entry- Paperwork/reports for managers & owners- Training new employees- Paperwork/reports for managers & owners - Maintaining customer relations- Responsible for communications between front desk agents- Check-ins, check-outs, reservations- Billing- Filling out inquires for group bookings & corporate meetings- Data Entry- Paperwork/reports for managers & owners- Training new employees- Paperwork/reports for managers & owners

  • Residence Inn by Marriott
    • Front Desk
      • Dec 2011 - Sep 2013

      - Maintaining customer relations- Checking Guests In/ Out- Payment Types; Cash, Debit, Credit- Reservations, Cancellations - Daily Reports- Group Inquires- Billings-Date Entry - Maintaining customer relations- Checking Guests In/ Out- Payment Types; Cash, Debit, Credit- Reservations, Cancellations - Daily Reports- Group Inquires- Billings-Date Entry

  • Gymboree
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2012 - Aug 2013

      - Cash- Inventory counts- Stocking and Unloading- Line Sets- Regular cleaning duties - Cash- Inventory counts- Stocking and Unloading- Line Sets- Regular cleaning duties

  • Lake Louise inn
    • Front Desk Agent- seasonal
      • Jun 2012 - Sep 2012

  • 7-Eleven Australia
    • Australia
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Aug 2011 - May 2012

      - Cash- Daily sale targets- Cleaning- Stocking- Inventory counts - Cash- Daily sale targets- Cleaning- Stocking- Inventory counts

  • Pizza Hut
    • Part time Manager
      • Aug 2007 - Sep 2011

      - Closing & Opening of the Restaurant.- Nightly inventory and nightly cash deposits- Training the new employee's- Cleaning- Order taking- Customer complaints - Closing & Opening of the Restaurant.- Nightly inventory and nightly cash deposits- Training the new employee's- Cleaning- Order taking- Customer complaints

Education

  • Durham College
    Diploma, Hospitality, Restaurant & Tourism Management
    2009 - 2012
  • Bowmanville High School
    Ontario Seconday School Diploma, GED, Entrepreneurship/Entrepreneurial Studies
    2004 - 2008

Community

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