Katherine Carter
Human Resources Director at MCIC Vermont, LLC- Claim this Profile
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Bio
John Cleary
During my tenure with American Express I had the opportuntiy to work with Kathy during a significant business expansion in the New England Region . As we recruited individuals into the business unit I relied on Kathy's skill and expertise to ensure the most qualified people came on board . Her ability to source staff , define roles and responsibilities to new recruits while communicating her progress toward meeting our goal allowed for uninterrupted service levels to our clients while achieving outstanding employee satisfaction scores John Cleary
Maire Brosnan Katavolos
Kathy is a consummate professional. She is organized, reliable, accurate and highly responsive to the needs of the YWCA. Kathy has dramatically improved the professionalism of the HR department. Kathy has also researched, developed and implemented sweeping changes to our employee health care system that benefit both the company and the employees. Kathy is an important part of the Senior Management team and the YWCA
John Cleary
During my tenure with American Express I had the opportuntiy to work with Kathy during a significant business expansion in the New England Region . As we recruited individuals into the business unit I relied on Kathy's skill and expertise to ensure the most qualified people came on board . Her ability to source staff , define roles and responsibilities to new recruits while communicating her progress toward meeting our goal allowed for uninterrupted service levels to our clients while achieving outstanding employee satisfaction scores John Cleary
Maire Brosnan Katavolos
Kathy is a consummate professional. She is organized, reliable, accurate and highly responsive to the needs of the YWCA. Kathy has dramatically improved the professionalism of the HR department. Kathy has also researched, developed and implemented sweeping changes to our employee health care system that benefit both the company and the employees. Kathy is an important part of the Senior Management team and the YWCA
John Cleary
During my tenure with American Express I had the opportuntiy to work with Kathy during a significant business expansion in the New England Region . As we recruited individuals into the business unit I relied on Kathy's skill and expertise to ensure the most qualified people came on board . Her ability to source staff , define roles and responsibilities to new recruits while communicating her progress toward meeting our goal allowed for uninterrupted service levels to our clients while achieving outstanding employee satisfaction scores John Cleary
Maire Brosnan Katavolos
Kathy is a consummate professional. She is organized, reliable, accurate and highly responsive to the needs of the YWCA. Kathy has dramatically improved the professionalism of the HR department. Kathy has also researched, developed and implemented sweeping changes to our employee health care system that benefit both the company and the employees. Kathy is an important part of the Senior Management team and the YWCA
John Cleary
During my tenure with American Express I had the opportuntiy to work with Kathy during a significant business expansion in the New England Region . As we recruited individuals into the business unit I relied on Kathy's skill and expertise to ensure the most qualified people came on board . Her ability to source staff , define roles and responsibilities to new recruits while communicating her progress toward meeting our goal allowed for uninterrupted service levels to our clients while achieving outstanding employee satisfaction scores John Cleary
Maire Brosnan Katavolos
Kathy is a consummate professional. She is organized, reliable, accurate and highly responsive to the needs of the YWCA. Kathy has dramatically improved the professionalism of the HR department. Kathy has also researched, developed and implemented sweeping changes to our employee health care system that benefit both the company and the employees. Kathy is an important part of the Senior Management team and the YWCA
Credentials
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SHRM Senior Certified Professional (SHRM-SCP)
SHRMAug, 2020- Nov, 2024 -
DiSC Certification
Everything DiSC: A Wiley Brand
Experience
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MCIC Vermont, LLC
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United States
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Insurance
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1 - 100 Employee
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Human Resources Director
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Oct 2019 - Present
• Coaching, mentoring and development of leaders, performance management, promoting positive employee relations throughout the organization by the development and implementation of consistent and equitable processes, providing guidance on best practices and identifying solutions to mitigate risks and maintain legal compliance. Also includes maintenance of compliance program, and serving as compliance and Employee Relations expert. • Monitor and assess processes and workflows; recommend… Show more • Coaching, mentoring and development of leaders, performance management, promoting positive employee relations throughout the organization by the development and implementation of consistent and equitable processes, providing guidance on best practices and identifying solutions to mitigate risks and maintain legal compliance. Also includes maintenance of compliance program, and serving as compliance and Employee Relations expert. • Monitor and assess processes and workflows; recommend and implement changes for efficiency and process improvement. Oversee the records management and employee relations compliance-related process documentation. • Serve as an Employee Relations expert, providing guidance and managing strategy for and preparation of written responses to third parties (e.g. EEOC, FLSA, FMLA and other leaves of absence), as well as other charges and requests from government agencies and outside attorneys. Develop and manage the HR Compliance Program to ensure compliance with state, federal, and local employment regulations, and organizational polices, guidelines and standards. • In partnership with internal and external legal counsel, represents the organization in employment matters including EEOC, OSHA, or HRC complaints, agency audits, and unemployment hearings. Serve as lead on litigation and regulatory agency complaint issues related to employment. • Provide guidance to managers and human resources on employee relations related issues, which may include employee discipline, grievances/conflict resolution, work life balance, and the EAP program. • Conduct and/or manage the execution of corrective action process, employee relations investigations and employee relations issues. Provide counsel and guidance on employee relations issues, including employee complaints, corrective action, separations, investigations and general employee relations concerns. Show less • Coaching, mentoring and development of leaders, performance management, promoting positive employee relations throughout the organization by the development and implementation of consistent and equitable processes, providing guidance on best practices and identifying solutions to mitigate risks and maintain legal compliance. Also includes maintenance of compliance program, and serving as compliance and Employee Relations expert. • Monitor and assess processes and workflows; recommend… Show more • Coaching, mentoring and development of leaders, performance management, promoting positive employee relations throughout the organization by the development and implementation of consistent and equitable processes, providing guidance on best practices and identifying solutions to mitigate risks and maintain legal compliance. Also includes maintenance of compliance program, and serving as compliance and Employee Relations expert. • Monitor and assess processes and workflows; recommend and implement changes for efficiency and process improvement. Oversee the records management and employee relations compliance-related process documentation. • Serve as an Employee Relations expert, providing guidance and managing strategy for and preparation of written responses to third parties (e.g. EEOC, FLSA, FMLA and other leaves of absence), as well as other charges and requests from government agencies and outside attorneys. Develop and manage the HR Compliance Program to ensure compliance with state, federal, and local employment regulations, and organizational polices, guidelines and standards. • In partnership with internal and external legal counsel, represents the organization in employment matters including EEOC, OSHA, or HRC complaints, agency audits, and unemployment hearings. Serve as lead on litigation and regulatory agency complaint issues related to employment. • Provide guidance to managers and human resources on employee relations related issues, which may include employee discipline, grievances/conflict resolution, work life balance, and the EAP program. • Conduct and/or manage the execution of corrective action process, employee relations investigations and employee relations issues. Provide counsel and guidance on employee relations issues, including employee complaints, corrective action, separations, investigations and general employee relations concerns. Show less
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MOTION PT Group
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United States
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Hospitals and Health Care
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100 - 200 Employee
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VP Human Resources | Healthcare
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Jun 2016 - Dec 2019
This private equity backed dynamic and growing healthcare company has experienced exponential growth since it’s inception in 2015. Growth of employee base from 50 to 600 currently, with plans for more growth. MOTION PT Group has over 90 locations in 10 states. Vice President Human Resources/CHRO Strategy | Organizational Development | Talent Acquisition | Compensation & Benefits | Culture •Orchestrated 12 small to large acquisitions resulting in the activation and onboarding… Show more This private equity backed dynamic and growing healthcare company has experienced exponential growth since it’s inception in 2015. Growth of employee base from 50 to 600 currently, with plans for more growth. MOTION PT Group has over 90 locations in 10 states. Vice President Human Resources/CHRO Strategy | Organizational Development | Talent Acquisition | Compensation & Benefits | Culture •Orchestrated 12 small to large acquisitions resulting in the activation and onboarding of over 15 new locations totaling over 600 employees. •Within 6 months, financially optimized HR processes by reviewing and implementing new HR systems and software resulting in 75% cost savings. •Implemented significant employee centered operational changes that resulted in reduction of turnover from 11.9% to 3.09% in one year. •Designed and implemented new Health and Welfare Benefits plans for 600-employee workforce and worked with vendor to automate open enrollment and ongoing enrollment. •Implemented procedures to streamline hiring process; hired talent acquisition specialist within first 3 months. Reduced cost per hire by 45% by eliminating placement fees. •Developed policies and procedures for employee relations, employee performance improvement/counseling procedures, on boarding, off boarding. •Complete revision of all HR Policies and Procedures including revision of multi-state Employee Handbook. •Develop and implemented company’s human resources business plan, establishing accountability, identifying solutions to resolve problems and fostering a diverse workplace that enables all employees to contribute to the organization at their full potential. •Established on and off-boarding procedures to enhance the employee experience and that comply with all federal and state laws. •Conducting employee engagement survey and exit survey; results be used for use in facilitating organizational improvement and change. Show less This private equity backed dynamic and growing healthcare company has experienced exponential growth since it’s inception in 2015. Growth of employee base from 50 to 600 currently, with plans for more growth. MOTION PT Group has over 90 locations in 10 states. Vice President Human Resources/CHRO Strategy | Organizational Development | Talent Acquisition | Compensation & Benefits | Culture •Orchestrated 12 small to large acquisitions resulting in the activation and onboarding… Show more This private equity backed dynamic and growing healthcare company has experienced exponential growth since it’s inception in 2015. Growth of employee base from 50 to 600 currently, with plans for more growth. MOTION PT Group has over 90 locations in 10 states. Vice President Human Resources/CHRO Strategy | Organizational Development | Talent Acquisition | Compensation & Benefits | Culture •Orchestrated 12 small to large acquisitions resulting in the activation and onboarding of over 15 new locations totaling over 600 employees. •Within 6 months, financially optimized HR processes by reviewing and implementing new HR systems and software resulting in 75% cost savings. •Implemented significant employee centered operational changes that resulted in reduction of turnover from 11.9% to 3.09% in one year. •Designed and implemented new Health and Welfare Benefits plans for 600-employee workforce and worked with vendor to automate open enrollment and ongoing enrollment. •Implemented procedures to streamline hiring process; hired talent acquisition specialist within first 3 months. Reduced cost per hire by 45% by eliminating placement fees. •Developed policies and procedures for employee relations, employee performance improvement/counseling procedures, on boarding, off boarding. •Complete revision of all HR Policies and Procedures including revision of multi-state Employee Handbook. •Develop and implemented company’s human resources business plan, establishing accountability, identifying solutions to resolve problems and fostering a diverse workplace that enables all employees to contribute to the organization at their full potential. •Established on and off-boarding procedures to enhance the employee experience and that comply with all federal and state laws. •Conducting employee engagement survey and exit survey; results be used for use in facilitating organizational improvement and change. Show less
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National MS Society
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United States
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Non-profit Organizations
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700 & Above Employee
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Vice President Compliance, Diversity and Employee Relations | National Non-Profit | Voluntary Health
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Jun 2015 - Jun 2016
Primary responsibility for providing strategic direction and administration of all policies, procedures and compliance with regard to federal and state employment laws and managing risks related to compliance. Directs overall policies and procedures with responsibility for collaborating with staff during society transitions, organizational restructure, and other society-wide initiatives. Oversees the development of communications plans during organizational changes and transitions that educate… Show more Primary responsibility for providing strategic direction and administration of all policies, procedures and compliance with regard to federal and state employment laws and managing risks related to compliance. Directs overall policies and procedures with responsibility for collaborating with staff during society transitions, organizational restructure, and other society-wide initiatives. Oversees the development of communications plans during organizational changes and transitions that educate employees in the most effective manner. Partners with other HR leaders to ensure compliance is met in all areas. Designs processes in this area to improve communication, systems and workflow in support of organizational effectiveness.
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Regional Director of Human Resources, Northeast Region | National Non-Profit | Voluntary Health
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2011 - Jun 2015
Manages Human Resources for an 8 state territory including NY, NJ, CT, MA, RI, VT, NH, and ME. This region serves 63,000 people with MS and provides education and support to their families, caregivers and healthcare providers. The Region is comprised of 7 chapters, has approximately 200 employees and a combined annual budget of $40MM.
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YWCA Northern New Jersey
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Sr. Director Human Resources | National Non-Profit
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Oct 2005 - Jun 2011
Established first Human Resources department for organization of 400 employees in over 20 locations. Responsible for all areas of Human Resources; day to day human resources generalist support and consultation, workforce planning and staffing, talent management and development, performance management, employee relations, compliance, diversity/inclusiveness, HR policy and procedures and strategic planning of organization. This is a senior level management position reporting directly to the CEO.… Show more Established first Human Resources department for organization of 400 employees in over 20 locations. Responsible for all areas of Human Resources; day to day human resources generalist support and consultation, workforce planning and staffing, talent management and development, performance management, employee relations, compliance, diversity/inclusiveness, HR policy and procedures and strategic planning of organization. This is a senior level management position reporting directly to the CEO. The HR team consists of Director, Recruiter, and HR Associate. Show less Established first Human Resources department for organization of 400 employees in over 20 locations. Responsible for all areas of Human Resources; day to day human resources generalist support and consultation, workforce planning and staffing, talent management and development, performance management, employee relations, compliance, diversity/inclusiveness, HR policy and procedures and strategic planning of organization. This is a senior level management position reporting directly to the CEO.… Show more Established first Human Resources department for organization of 400 employees in over 20 locations. Responsible for all areas of Human Resources; day to day human resources generalist support and consultation, workforce planning and staffing, talent management and development, performance management, employee relations, compliance, diversity/inclusiveness, HR policy and procedures and strategic planning of organization. This is a senior level management position reporting directly to the CEO. The HR team consists of Director, Recruiter, and HR Associate. Show less
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Education
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Binghamton University - School of Management
BA, Business, Psychology
Community
