Courtney Miles

Technical Services Analyst II at MCG Health
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Byung Ryou

Courtney is very passionate about her works. She has total ownership for her tasks, good communication of status, and makes things done. She was assigned Tableau Server implementation lately, she showed her values on this project again. She is a very talented analyst with great Database skill sets.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Become a Programmer
    Lynda.com
    Sep, 2016
    - Nov, 2024
  • Visual Basic Essential Training
    Lynda.com
    Sep, 2016
    - Nov, 2024
  • Business Analysis Fundamentals
    Lynda.com
    Jun, 2016
    - Nov, 2024
  • Tableau 9 Essential Training
    Lynda.com
    May, 2016
    - Nov, 2024
  • SQL Server 2008 Essential Training
    Lynda.com
    Apr, 2016
    - Nov, 2024
  • Data Visualization for Data Analysts
    Lynda.com
    Mar, 2016
    - Nov, 2024
  • SQL Server Integration Services
    Lynda.com
    Mar, 2015
    - Nov, 2024
  • Foundations of Programming: Databases (2013)
    Lynda.com
    Feb, 2015
    - Nov, 2024
  • Relational Database Fundamentals
    Lynda.com
    Jan, 2015
    - Nov, 2024

Experience

  • MCG Health
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Technical Services Analyst II
      • Mar 2018 - Present

      Working directly with customers on application issues. Issues include but are not limited to HL7, API Integration, User Sessions, Application Parameter configuration. In-depth troubleshooting using SQL, New Relic, SumoLogic, and Swagger. Working directly with customers on application issues. Issues include but are not limited to HL7, API Integration, User Sessions, Application Parameter configuration. In-depth troubleshooting using SQL, New Relic, SumoLogic, and Swagger.

  • Overlake Medical Center & Clinics
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Systems Analyst/Systems Administrator
      • 2007 - 2017

      Performed system backups and restores, installs, and upgrades for APIHealthcare and Tableau applications. Worked with customers, vendors, and other team members when needed to resolve system issues as well as implement new systems. Created SQL reports for the Radiation Oncology, Nurse Staffing Office, and Finance departments. Tested new Meditech enhancements during version upgrades. Performed system backups and restores, installs, and upgrades for APIHealthcare and Tableau applications. Worked with customers, vendors, and other team members when needed to resolve system issues as well as implement new systems. Created SQL reports for the Radiation Oncology, Nurse Staffing Office, and Finance departments. Tested new Meditech enhancements during version upgrades.

  • St. Anne (Highline Medical Center)
    • Hospitals and Health Care
    • 200 - 300 Employee
    • System Analyst
      • 2004 - 2007

      Worked with customers, vendors, and other team members to resolve system issues as well as implement new systems. Created and modified Meditech NPR reports for Scheduling, Admitting, and Billing departments. Performed needed Meditech dictionary maintenance. Tested new Meditech enhancements during version upgrades. Worked with customers, vendors, and other team members to resolve system issues as well as implement new systems. Created and modified Meditech NPR reports for Scheduling, Admitting, and Billing departments. Performed needed Meditech dictionary maintenance. Tested new Meditech enhancements during version upgrades.

  • Regence BlueCross BlueShield of Oregon
    • United States
    • Insurance
    • 700 & Above Employee
    • Boeing Business Process Analyst/Pricing and Reimbursement Analyst
      • 1997 - 2004

      Served as liaison between customers and the IT department. Documented and tracked system issues. Educated contract administrators on system constraints. Served as liaison between customers and the IT department. Documented and tracked system issues. Educated contract administrators on system constraints.

Education

  • Spelman College
    Bachelor of Arts (B.A.), Political Science and Government
    1987 - 1991

Community

You need to have a working account to view this content. Click here to join now