Marlene Johnson
Administrative Assistant at Harkcon, Inc.- Claim this Profile
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Bio
Christy Roegner
Marlene is an asset to any team. Her professionalism and attitude make her the
Dr. Maurice A. Thomas, PMP, CSM, Projectplus, ITIL, LSSBB
It is a pleasure to recommend Marlene Johnson for a Senior Office Manager position. I have known Ms. Johnson for over eight years through our experience working on a 189 million dollar contract in which she was the Senior Office Manager. In that role, she was responsible for maintaining office governance and cadence for over 200 employees. Throughout that engagement, she demonstrated a unique combination of corporate and operational experience in; program administration, human resource management, finance, leadership, and mentoring. Ms. Johnson is a creative and critical thinker. She possesses in-depth knowledge of business concepts, processes, and core values to solve back-office and operational problems and issues. Also, she can communicate and recommend changes in a practical but non-threatening or non-intrusive approach. Ms. Johnson has been instrumental in helping institute new operational-wide cost-saving procedures. She is very well organized, diligent in her paperwork, easily reachable, and always on time. She is one of the best business professionals I have worked with throughout my 30-year plus career. Marlene Johnson is a very congenial and efficient person. There is no doubt that she will be a significant contributor and valued employee of any organization. Best regards, Maurice Thomas, PMP, ITIL Senior Director – PMO Corporate Governance
Christy Roegner
Marlene is an asset to any team. Her professionalism and attitude make her the
Dr. Maurice A. Thomas, PMP, CSM, Projectplus, ITIL, LSSBB
It is a pleasure to recommend Marlene Johnson for a Senior Office Manager position. I have known Ms. Johnson for over eight years through our experience working on a 189 million dollar contract in which she was the Senior Office Manager. In that role, she was responsible for maintaining office governance and cadence for over 200 employees. Throughout that engagement, she demonstrated a unique combination of corporate and operational experience in; program administration, human resource management, finance, leadership, and mentoring. Ms. Johnson is a creative and critical thinker. She possesses in-depth knowledge of business concepts, processes, and core values to solve back-office and operational problems and issues. Also, she can communicate and recommend changes in a practical but non-threatening or non-intrusive approach. Ms. Johnson has been instrumental in helping institute new operational-wide cost-saving procedures. She is very well organized, diligent in her paperwork, easily reachable, and always on time. She is one of the best business professionals I have worked with throughout my 30-year plus career. Marlene Johnson is a very congenial and efficient person. There is no doubt that she will be a significant contributor and valued employee of any organization. Best regards, Maurice Thomas, PMP, ITIL Senior Director – PMO Corporate Governance
Christy Roegner
Marlene is an asset to any team. Her professionalism and attitude make her the
Dr. Maurice A. Thomas, PMP, CSM, Projectplus, ITIL, LSSBB
It is a pleasure to recommend Marlene Johnson for a Senior Office Manager position. I have known Ms. Johnson for over eight years through our experience working on a 189 million dollar contract in which she was the Senior Office Manager. In that role, she was responsible for maintaining office governance and cadence for over 200 employees. Throughout that engagement, she demonstrated a unique combination of corporate and operational experience in; program administration, human resource management, finance, leadership, and mentoring. Ms. Johnson is a creative and critical thinker. She possesses in-depth knowledge of business concepts, processes, and core values to solve back-office and operational problems and issues. Also, she can communicate and recommend changes in a practical but non-threatening or non-intrusive approach. Ms. Johnson has been instrumental in helping institute new operational-wide cost-saving procedures. She is very well organized, diligent in her paperwork, easily reachable, and always on time. She is one of the best business professionals I have worked with throughout my 30-year plus career. Marlene Johnson is a very congenial and efficient person. There is no doubt that she will be a significant contributor and valued employee of any organization. Best regards, Maurice Thomas, PMP, ITIL Senior Director – PMO Corporate Governance
Christy Roegner
Marlene is an asset to any team. Her professionalism and attitude make her the
Dr. Maurice A. Thomas, PMP, CSM, Projectplus, ITIL, LSSBB
It is a pleasure to recommend Marlene Johnson for a Senior Office Manager position. I have known Ms. Johnson for over eight years through our experience working on a 189 million dollar contract in which she was the Senior Office Manager. In that role, she was responsible for maintaining office governance and cadence for over 200 employees. Throughout that engagement, she demonstrated a unique combination of corporate and operational experience in; program administration, human resource management, finance, leadership, and mentoring. Ms. Johnson is a creative and critical thinker. She possesses in-depth knowledge of business concepts, processes, and core values to solve back-office and operational problems and issues. Also, she can communicate and recommend changes in a practical but non-threatening or non-intrusive approach. Ms. Johnson has been instrumental in helping institute new operational-wide cost-saving procedures. She is very well organized, diligent in her paperwork, easily reachable, and always on time. She is one of the best business professionals I have worked with throughout my 30-year plus career. Marlene Johnson is a very congenial and efficient person. There is no doubt that she will be a significant contributor and valued employee of any organization. Best regards, Maurice Thomas, PMP, ITIL Senior Director – PMO Corporate Governance
Experience
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Harkcon, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Administrative Assistant
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Nov 2021 - Present
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CTI Resource Management Services, Inc.
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United States
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Government Administration
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1 - 100 Employee
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Executive Assistant
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Apr 2019 - Dec 2021
Provide clerical/administrative support to the DHS Office of Civil Rights and Civil Liberties/Institute for projects, initiatives, or other assignments as directed by the Institute's Director or staff. Effectively communicate with CRCL/Institute staff, visitors and others. Prioritize and manage multiple projects and assignments simultaneously, with the ability to follow through on issues and meet required deadlines. Ensure outgoing mail, correspondence actions, request for "I Speak" material and Constitution Pocket Guide booklets request are complete, accurate and mailed out in a timely manner. Maintain electronic and paper files as required by the department. Copy and produce documents from physical or electronic media. Prepare and type correspondence and prepare reports. Assist CRCL/Institute to create, draft, revise, and edit documentation used for the Law Enforcement Awareness Briefing (LAB) and Community Awareness Briefing (CAB) training material. Maintain the CRCL/Institute's office telephone roster and update when required. Schedule and coordinate meetings for the Director, including reserving conference rooms through the Microsoft Outlook Conference Room Scheduler. Schedule and track the Institute staff's travel to include preparing related Federal travel authorization documents, travel vouchers, itineraries, and making appropriate reservations. Process expenses and receipts for reimbursement. Maintain a log to track travel reimbursements. Greet, receive, and escort visitors attending meetings at the CRCL Headquarters. Maintain the Institutes director's calendar to ensure that there are no meeting conflicts. Show less
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General Dynamics Information Technology
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IT Services and IT Consulting
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700 & Above Employee
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Office Manager/Security Onboarding Coordinator
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Nov 2015 - Sep 2018
Client: Federal Deposit Insurance Corporation • Administered program management office support for a $350 million 5-year contract with FDIC supporting 330+ employees; • Processed over 655 security background investigation packages for potential candidates; • Audited security forms eliminating clearance lag time by 50%; • Coordinated an efficient on-boarding and off-boarding process which ensured that all government assets were collected and returned to the government in a timely manner; • Maintained a proprietary database which tracked on-boarding and termination dates, promotions, task/job changes, salary changes, converting subcontractors, moves and transfers and delivered weekly reports to government officials on time with 100% accuracy; • Position abolished due to a reduction in force of 10% of workforce Show less
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CSC
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United States
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Information Technology & Services
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700 & Above Employee
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Supervisor Administrative Services/Program Management Support Specialist
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Oct 2012 - Aug 2015
Client: Department of Homeland Security (DHS) • Organized the office to run efficiently and smoothly on a daily basis; Provided administrative support for 425+ employees supporting a $288 million 4-year contract with DHS; Ensuring all new hires and employees had the appropriate accesses and accounts to perform their job; • Added approximately 5 new employees into eQIP to complete their background investigation monthly; Served as the Public Key Infrastructure (PKI)/Entrust Trusted Agent, by validating employees who met the eligibility to received their PKI certificates;• Hired, supervised and performed yearly performance evaluations for six program management office employees located throughout the U.S.; • Transferred to the FDIC contract Show less
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Project Management Leader
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Jan 2012 - Oct 2012
Client: Internal Revenue Service (IRS)• Developed step-by-step instructions for distribution of the Daily Labor reports; Distributed the electronic reports daily to numerous Cost Accounting Managers;• Processed travel expenses in CONCUR for 20 employees weekly; Ensured all travel expenses contained the correct information, backup documentation and approval signatures; Maintained and tracked travel expenses billed to the government totaling $39,000 per week;• Promoted to a more senior role on a DHS/USCIS/SPAS contract Show less
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Office Manager/Administrative Services Senior Supervisor
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May 1997 - Dec 2011
Client: United States Patent and Trademark Office (USPTO)• Provided program management office support for a $189 million contract by providing human resources support, security support, operational support, training support and facility support for over 200 employees; • Prepared and processed 1,000 documents yearly following required standards with 100% accuracy and delivered on time;• Position abolished due to a reduction in force of 97% of workforce; Transferred to IRS contract Show less
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Education
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University of the District of Columbia
Business Administration, No Degree