Experience

MercyOne North Iowa Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Staffing Assistant - HR

  • Jul 2021 - Aug 2022

  Manage colleague timecards on Kronos and maintain scheduling of units. Facilitate adjustments as necessary.

• Patient Service Representative

  • Mar 2020 - Jul 2021

  Check patients in and out of doctor's clinic; make applicable follow-up appointments, call in referrals, and coordinate with Radiology for testing. File patient charts and maintain cancelation lists.

• Pharmacist Assistant

  • Sep 2019 - Mar 2020



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Oct 2018

  Ring out customer purchases, process online order pickups, troubleshoot ordering issues, make Geek Squad appointments, recommend Best Buy tech support, store card, and rewards membership. Lead sales floor and manage their breaks and divide up assigned areas. Facilitate continued learnings of existing employees and train new hires. Part of Employee Experience Team to facilitate good employee relations, game nights, and team building exercises. Ring out customer purchases, process online order pickups, troubleshoot ordering issues, make Geek Squad appointments, recommend Best Buy tech support, store card, and rewards membership. Lead sales floor and manage their breaks and divide up assigned areas. Facilitate continued learnings of existing employees and train new hires. Part of Employee Experience Team to facilitate good employee relations, game nights, and team building exercises.



Coloff Digital, LLC

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Specialist

  • Feb 2017 - Sep 2017

  Write advertisements for various clients on social media platforms and search engines. Maintain budget for individual campaigns while ensuring ads ran at optimal times with keywords to target desired audiences. Utilize Wrike and other project management software to keep track of client projects including web design, graphic design, and digital recruitment. Write advertisements for various clients on social media platforms and search engines. Maintain budget for individual campaigns while ensuring ads ran at optimal times with keywords to target desired audiences. Utilize Wrike and other project management software to keep track of client projects including web design, graphic design, and digital recruitment.



CRST International

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Dedicated Services Manager

  • Mar 2014 - Dec 2016

  Manage three hundred drivers in a shift. Supervise on time pick-ups, deliveries, routings, and other transit time factors. Develop relationships with customers and load planning. Identify issues proactively that will compromise service and act to mitigate the impact on the customer. Maintain up to date knowledge of DOT regulations for over the road drivers including e-logs, permits, hazmat, weight restrictions etc. Ensure DOT and company specific safety regulations are being followed. Assist the Operations Manager with tasks such as designating duties to other After Hours Driver Managers, locating coverage when short staffed, and training new After Hours Driver Managers.