Interim Service Development Manager

• Jun 2022 - Present

Service Development Lead

• Oct 2017 - Jun 2022

I am responsible for project management of service improvements, contract mobilisations and transformation programmes, most recently involving the Covid-19 vaccination programme within Essex and Suffolk. I also undertake bid and tender searching, presenting opportunities to the Executive Team and leading tender processes working alongside operational staff. I'm an Equality Champion for the Trust, and vice-chair of our Disability and Mental Health network, ensuring that all staff are supported equitably regardless of whether or not they consider themselves to have a protected characteristic. Show less

CQUIN Project Manager

• Apr 2017 - Oct 2017

Managing a programme of 10 CQUINs across community healthcare services involving staff health & wellbeing, personalised care & support planning, safe & proactive discharge, and improving the assessment of wounds. Also providing support to the project manager for the CQUIN involving the reduction of restrictive practices within forensic mental health services.

Senior Commercial Manager

• Aug 2016 - Apr 2017

Providing support to operational teams to deliver CQUIN projects in forensic mental health services & community health around end of life care, locality integrated teams and restrictive practice. Creating a governance structure for community health services, including designing and implementing systems and processes for data reporting within the department. Providing guidance to support officers in handling tenders. Providing support to operational teams to deliver CQUIN projects in forensic mental health services & community health around end of life care, locality integrated teams and restrictive practice. Creating a governance structure for community health services, including designing and implementing systems and processes for data reporting within the department. Providing guidance to support officers in handling tenders.

Interim Executive Board Member

• Apr 2016 - Mar 2017

Providing specialist governance support to a Junior school as it seeks to improve test results and join an academy trust. Providing specialist governance support to a Junior school as it seeks to improve test results and join an academy trust.

Associate

• Apr 2016 - Jul 2016

Business Development Manager

• Nov 2014 - Aug 2015

• Working closely with the Clinical Commissioning Groups, Commissioning Support Units and Acute Trusts to support the contracting. • Undertake performance monitoring of the contract exploring issues and variances. Identify and act swiftly to manage areas of under-performance. • Working with Clinicians, lead on service developments and respond to all commissioning intentions and contract opportunities. • Reviewed and restructured the referral process and associated documentation • Developed the Commissioning Strategy and Implementation Plan. • Developed and implemented commissioning and contracting systems and processes. • Working with the Medical Director and Director of Patient Services to develop and implement the clinical strategy • Ensuring National and Clinical Commissioning Group targets/initiatives are delivered • Responsible for the development of a performance framework and undertake regular performance monitoring ensuring data is reviewed on a regular basis Show less

Operations Manager

• Jun 2014 - Nov 2014

Operational management of Nacro Housing projects within Essex. Responsible for supporting and leading business growth, strategic and innovate development. Leading delivery, evaluation & monitoring of new and existing service contracts. Managing existing and new relationships with stakeholders & commissioners. Provision of direct and empowering leadership to colleagues and managers to ensure that services are delivered effectively. Prepare and manage budgets for Area Manager, working alongside Business Performance Manager to ensure financial surplus is generated. Show less

Business Development Lead

• Jan 2014 - May 2014

Skilled Business Development Lead with specialist interest in Dementia. Responsible for leading bid submissions and development of internal businesses. Strategic Lead for Integrated Reablement model development. SME for CQC registration compliance.

Bid Writer & Coordinator

• Aug 2013 - Dec 2013

Business DevelopmentBid WritingBid ManagementProject ManagementResearchData AnalysisLine Management

Business Development CoOrdinator

• Apr 2012 - Jul 2013

Bid WritingBid ManagementProject ManagementResearchData Analysis

Staff Forum Chairman

• Jul 2011 - Jul 2013

Project Manager

• Apr 2010 - Apr 2012

Manager of Essex Cares' Changing Places project. Creation & implementation of Essex Cares' staff bank.

Project Support Officer

• Mar 2008 - Mar 2010

Project & high level administrative support for Adult Social Care

Business Administrator

• May 2007 - Mar 2008

PA DutiesMinute Taking

Online Support Analyst

• Apr 2002 - May 2003

1st Line IT support 1st Line IT support

Support Analyst

• Sep 2000 - Apr 2001

1st, 2nd & 3rd line IT support for Central region of Deloitte UK 1st, 2nd & 3rd line IT support for Central region of Deloitte UK

Various

• 1998 - 2000

Data Input Application Support Data Input Application Support