Shane Jacob

Associate Product Manager at Backstop Solutions Group
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Malayalam Limited working proficiency

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Credentials

  • Advanced Certified Scrum Product Owner (ACSPO)
    Scrum Alliance
    Aug, 2023
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Jan, 2022
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Aug, 2019
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Associate Product Manager
      • Sep 2021 - Present

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Specialist | Enterprise Analytics
      • Jul 2019 - Sep 2021

      • Managed offshore team consisting of data engineers, business intelligence developers, and testers across multiple projects with different timelines• Led multiple projects with unique and sometimes ambiguous requirements that surpassed stakeholder expectations of usability and functionality to create an ideal business reporting solution• Collaborated with members of different IT Teams and different functions across the globe to create Baxter's first customer facing analytics portal• Advised stakeholders on technology and design feedback based off analysis to create digital products that eclipsed initial poof of concepts• Responsible for agile Sprint planning and long term planning across a variety of projects to deliver them in a punctual manner Show less

    • IT Development Program | IT Mergers & Acquisitions
      • Jan 2019 - Jun 2019

      • Developed the M&A tracking standards that will be used to track key deliverables of all M&A projects as well as tools for upcoming projects• Orchestrated the standard process of onboarding AWS environments from acquisitions• Created the schedule for major infrastructure cutover ensuring team alignment as well as resources and equipment were in place for cutover• Assisted project manager with key components of acquisitions and was responsible for tracking and reporting of assigned functions Show less

    • IT Development Program | Global Finance IT Analyst
      • Jan 2018 - Dec 2018

      • Engaged EMEA business partners to gather requirements and business rules to implement key controls over critical financial activities related to journal certification• Documented stakeholder requirements and created functional specifications, process flows, and use cases• Provided executives with analytics and decision support tools to understand system usage and user efficiency• Led process improvement initiative to automate manual processes that will increase overall efficiency while also reducing margin of error• Coordinated vendors in implementation of solutions while regularly operating meetings with senior leaders to document progress and review risk and issues Show less

    • IT Development Program | Organizational Change Management Analyst
      • Jul 2017 - Dec 2017

      • Coordinated communication of Office 365 Migration to all employees of Baxter for smooth upgrade of Office products (Over 40,000 individuals were migrated)• Developed a standard set of requirements for the onboarding of future collaboration tools that meets legal and security standards • Created informational posts to publicize new IT initiatives that were distributed to all members of IT within Baxter• Launched a cost-saving initiative to reduce the number of physical storage devices within Baxter thus decreasing infrastructure costs• Coordinated a Box awareness project to increase user adoption of the technology as well as creating intuitive solutions for project teams with the software Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Consultant Intern
      • Jun 2016 - Aug 2016

      - Implemented Oracle’s Hyperion Planning for Cook County’s ERP department that was valued at $60 million - Created process flow diagrams with Microsoft Visio in order to understand client’s ERP system - Tracked client documents using a Requirements Traceability Matrix to ensure that client requirements for Hyperion were being met - Created functional and technical design documents in order to match clients required deliverables - Onboarded and trained new team members on client’s ERP System to allow a seamless transition into the project - Designed technical manuals to be used by team members as well as rest of company Show less

  • Volkswagen Credit
    • Libertyville, IL
    • IT Operations Intern
      • Jun 2015 - Aug 2015

      - Prepare and image hardware for the Libertyville branch and remote locations in order to have hardware for day-to-day business use - Manage and inventory lease returns of desktops and laptops which were being replaced for the implantation of new technology within VW Credit - Manage Vinnie internal corporate database so that databases were up-to-date with current employee information - Create documentation for users on the proper usage of presentation and video conference technology within conference rooms - Diagnose and solve computer-related issues within Libertyville branch so users that were down can return to work Show less

Education

  • University of Illinois at Urbana-Champaign
    Bachelor’s Degree, Accounting and Information Systems & Information Technology
    2013 - 2017
  • Adlai E. Stevenson Highschool
    High School
    2009 - 2013

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