Rakesh Singh
VP, Healthcare Information Services at The Oncology Institute of Hope and Innovation- Claim this Profile
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Topline Score
Bio
Credentials
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Lean Six Sigma Green Belt
St Joseph Hospital -
PMP
Project Management Institute
Experience
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The Oncology Institute
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United States
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Medical Practices
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200 - 300 Employee
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VP, Healthcare Information Services
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Oct 2020 - Present
OVERVIEW: Drove the end-to-end digital transformation initiative for the organization, working closely with operation leadership to design and implement cloud-based solutions for the seamless migration of application and data to the cloud while ensuring data security and compliance with regulatory requirements. SELECT HIGHLIGHTS: -Delivered 30% in enterprise savings after spearheading the company's migration to cloud computing, simultaneously improving system performance and… Show more OVERVIEW: Drove the end-to-end digital transformation initiative for the organization, working closely with operation leadership to design and implement cloud-based solutions for the seamless migration of application and data to the cloud while ensuring data security and compliance with regulatory requirements. SELECT HIGHLIGHTS: -Delivered 30% in enterprise savings after spearheading the company's migration to cloud computing, simultaneously improving system performance and scalability. -Introduced a comprehensive security program, ensuring compliance with industry regulations and protecting sensitive data from internal and external cyber threats. Enabled single sign on (SSO) and Identity and Access Management (IAM) to reduce the risk of productivity losses due to security related issues. -Built a big data analytics team, developing a data-driven culture leveraging analytics to inform high-level business decisions and improve customer experience. -Established a precedent for identifying and analyzing data to uncover new business opportunities, developing data products and services, and creating new revenue streams. -Oversaw the development and implementation of Sarbanes-Oxley (SOX) compliance program, ensuring that all IT systems and processes remained compliant with SOX regulations. -Led DevOps teams in the development, testing, and deployment of software applications, driving continuous integration and continuous delivery (CI/CD) processes. Show less OVERVIEW: Drove the end-to-end digital transformation initiative for the organization, working closely with operation leadership to design and implement cloud-based solutions for the seamless migration of application and data to the cloud while ensuring data security and compliance with regulatory requirements. SELECT HIGHLIGHTS: -Delivered 30% in enterprise savings after spearheading the company's migration to cloud computing, simultaneously improving system performance and… Show more OVERVIEW: Drove the end-to-end digital transformation initiative for the organization, working closely with operation leadership to design and implement cloud-based solutions for the seamless migration of application and data to the cloud while ensuring data security and compliance with regulatory requirements. SELECT HIGHLIGHTS: -Delivered 30% in enterprise savings after spearheading the company's migration to cloud computing, simultaneously improving system performance and scalability. -Introduced a comprehensive security program, ensuring compliance with industry regulations and protecting sensitive data from internal and external cyber threats. Enabled single sign on (SSO) and Identity and Access Management (IAM) to reduce the risk of productivity losses due to security related issues. -Built a big data analytics team, developing a data-driven culture leveraging analytics to inform high-level business decisions and improve customer experience. -Established a precedent for identifying and analyzing data to uncover new business opportunities, developing data products and services, and creating new revenue streams. -Oversaw the development and implementation of Sarbanes-Oxley (SOX) compliance program, ensuring that all IT systems and processes remained compliant with SOX regulations. -Led DevOps teams in the development, testing, and deployment of software applications, driving continuous integration and continuous delivery (CI/CD) processes. Show less
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Easterseals Southern California
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United States
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Non-profit Organizations
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700 & Above Employee
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Director, Enterprise Applications and Project Management
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2016 - 2020
OVERVIEW: Oversaw two concurrent EMR and budgeting software implementation projects across four service lines. Partnered cross-functionally with VPs in each department to define and plan new projects and roll out agency-wide initiatives. Major implementations included Netsmart myEvolv EMR and Host Analytics. SELECT HIGHLIGHTS: -Achieved enterprise-wide ownership of all implementations and developed a partnership approach to requirements planning by encouraging, teaching, and… Show more OVERVIEW: Oversaw two concurrent EMR and budgeting software implementation projects across four service lines. Partnered cross-functionally with VPs in each department to define and plan new projects and roll out agency-wide initiatives. Major implementations included Netsmart myEvolv EMR and Host Analytics. SELECT HIGHLIGHTS: -Achieved enterprise-wide ownership of all implementations and developed a partnership approach to requirements planning by encouraging, teaching, and supporting operations leaders to collaborate with integrations teams. -Saved 25% in overall costs by aligning business initiatives with all aspects of EMR implementation, tightly managing project planning and scheduling, budgeting, and reporting. -Managed vendor relationships and coordinated complex implementations to third-party interfaces across HR, Finance, and a Patient Portal, bridging communication across the entire enterprise. -Coordinated with QA and Development teams on technical details to align and execute projects. Show less OVERVIEW: Oversaw two concurrent EMR and budgeting software implementation projects across four service lines. Partnered cross-functionally with VPs in each department to define and plan new projects and roll out agency-wide initiatives. Major implementations included Netsmart myEvolv EMR and Host Analytics. SELECT HIGHLIGHTS: -Achieved enterprise-wide ownership of all implementations and developed a partnership approach to requirements planning by encouraging, teaching, and… Show more OVERVIEW: Oversaw two concurrent EMR and budgeting software implementation projects across four service lines. Partnered cross-functionally with VPs in each department to define and plan new projects and roll out agency-wide initiatives. Major implementations included Netsmart myEvolv EMR and Host Analytics. SELECT HIGHLIGHTS: -Achieved enterprise-wide ownership of all implementations and developed a partnership approach to requirements planning by encouraging, teaching, and supporting operations leaders to collaborate with integrations teams. -Saved 25% in overall costs by aligning business initiatives with all aspects of EMR implementation, tightly managing project planning and scheduling, budgeting, and reporting. -Managed vendor relationships and coordinated complex implementations to third-party interfaces across HR, Finance, and a Patient Portal, bridging communication across the entire enterprise. -Coordinated with QA and Development teams on technical details to align and execute projects. Show less
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St. Joseph Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Project Manager
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2011 - 2016
OVERVIEW: Navigated 8-10 projects annually within the $5M technology portfolio of a major Orange County healthcare provider. Owned all hardware and software application upgrades for practice management, referral system, claims system, and related clinical applications. Managed 10+ technology staff on all configurations and scope changes. Advised senior leadership on project scope and delivery schedules, including user acceptance testing and final rollout. Cleared 50+ backlogged project queues… Show more OVERVIEW: Navigated 8-10 projects annually within the $5M technology portfolio of a major Orange County healthcare provider. Owned all hardware and software application upgrades for practice management, referral system, claims system, and related clinical applications. Managed 10+ technology staff on all configurations and scope changes. Advised senior leadership on project scope and delivery schedules, including user acceptance testing and final rollout. Cleared 50+ backlogged project queues, transformed project management and delivery processes, increased internal customer satisfaction, and delivered 20 high profile projects. SELECT HIGHLIGHTS: -Population Health Quality & Performance (Cozeva): Led team of 15 in a $500K implementation project to replace Ascender productivity analysis software, delivering leading-edge Population Health Management capabilities with patient coding and follow-up solutions to support front-line healthcare workers. -Practice Acquisition and Integration: Delivered a two-year initiative with 60% cost savings for the seamless integration of 100+ physician practices as part of a massive acquisition strategy, importing all EHR data and leading all training. -Server Colomigration and Virtualization: Directed a team of 25+ in a six-month, $1.5M colomigration project to migrate all applications to the cloud, reduce costs, and increase security with no downtime to physicians. -Provider Portal: Oversaw the turnaround of a critically troubled and behind schedule Provider Portal Referral project, achieving original schedule within two months. Reduced referral approval time from 72 hours to two minutes, enabling the reassignment of 30 FTEs across nine departments. Show less OVERVIEW: Navigated 8-10 projects annually within the $5M technology portfolio of a major Orange County healthcare provider. Owned all hardware and software application upgrades for practice management, referral system, claims system, and related clinical applications. Managed 10+ technology staff on all configurations and scope changes. Advised senior leadership on project scope and delivery schedules, including user acceptance testing and final rollout. Cleared 50+ backlogged project queues… Show more OVERVIEW: Navigated 8-10 projects annually within the $5M technology portfolio of a major Orange County healthcare provider. Owned all hardware and software application upgrades for practice management, referral system, claims system, and related clinical applications. Managed 10+ technology staff on all configurations and scope changes. Advised senior leadership on project scope and delivery schedules, including user acceptance testing and final rollout. Cleared 50+ backlogged project queues, transformed project management and delivery processes, increased internal customer satisfaction, and delivered 20 high profile projects. SELECT HIGHLIGHTS: -Population Health Quality & Performance (Cozeva): Led team of 15 in a $500K implementation project to replace Ascender productivity analysis software, delivering leading-edge Population Health Management capabilities with patient coding and follow-up solutions to support front-line healthcare workers. -Practice Acquisition and Integration: Delivered a two-year initiative with 60% cost savings for the seamless integration of 100+ physician practices as part of a massive acquisition strategy, importing all EHR data and leading all training. -Server Colomigration and Virtualization: Directed a team of 25+ in a six-month, $1.5M colomigration project to migrate all applications to the cloud, reduce costs, and increase security with no downtime to physicians. -Provider Portal: Oversaw the turnaround of a critically troubled and behind schedule Provider Portal Referral project, achieving original schedule within two months. Reduced referral approval time from 72 hours to two minutes, enabling the reassignment of 30 FTEs across nine departments. Show less
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Farmers Insurance
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United States
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Insurance
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700 & Above Employee
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Program Manager and Release Manager
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2005 - 2011
OVERVIEW: Engaged in a contract role to oversee large on and offshore teams in the delivery of 100+ large, medium, and small projects to modernize Farmers’ practices and increase competitiveness. SELECT HIGHLIGHTS: -Multi-Car Project: Led an on/offshore team of 220 during the three-year, multimillion-dollar design and development of a multi-auto policy system. Reduced cost of ownership and cost of maintenance while streamlining cost complexity. -Data Delivery and Regulatory… Show more OVERVIEW: Engaged in a contract role to oversee large on and offshore teams in the delivery of 100+ large, medium, and small projects to modernize Farmers’ practices and increase competitiveness. SELECT HIGHLIGHTS: -Multi-Car Project: Led an on/offshore team of 220 during the three-year, multimillion-dollar design and development of a multi-auto policy system. Reduced cost of ownership and cost of maintenance while streamlining cost complexity. -Data Delivery and Regulatory Compliance Solution: Spearheaded the design and delivery of a Data Delivery Solution. Reduced data transmission costs by 30%, consolidated 50K lines of code to 10K, and reduced processing time. -New Auto Product: Program managed the development and implementation of innovative driver data risk evaluation product. Grew new business and customer retention by 25% and streamlined quote delivery capabilities. Show less OVERVIEW: Engaged in a contract role to oversee large on and offshore teams in the delivery of 100+ large, medium, and small projects to modernize Farmers’ practices and increase competitiveness. SELECT HIGHLIGHTS: -Multi-Car Project: Led an on/offshore team of 220 during the three-year, multimillion-dollar design and development of a multi-auto policy system. Reduced cost of ownership and cost of maintenance while streamlining cost complexity. -Data Delivery and Regulatory… Show more OVERVIEW: Engaged in a contract role to oversee large on and offshore teams in the delivery of 100+ large, medium, and small projects to modernize Farmers’ practices and increase competitiveness. SELECT HIGHLIGHTS: -Multi-Car Project: Led an on/offshore team of 220 during the three-year, multimillion-dollar design and development of a multi-auto policy system. Reduced cost of ownership and cost of maintenance while streamlining cost complexity. -Data Delivery and Regulatory Compliance Solution: Spearheaded the design and delivery of a Data Delivery Solution. Reduced data transmission costs by 30%, consolidated 50K lines of code to 10K, and reduced processing time. -New Auto Product: Program managed the development and implementation of innovative driver data risk evaluation product. Grew new business and customer retention by 25% and streamlined quote delivery capabilities. Show less
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Kaiser Permanente
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United States
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Hospitals and Health Care
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700 & Above Employee
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Project Manager
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1999 - 2005
OVERVIEW: Contributed directly to the Southern California deployment and support of two major modules being configured on the EPIC system: Prelude and CareEverywhere. SELECT HIGHLIGHTS: -Delivered key support for business-critical transition from legacy systems to EPIC EMR -Project managed the design and development of key interfaces between legacy practices -Managed 3 key legacy systems prior to EPIC migration (CARG), PCIS and RTMS -Project managed the… Show more OVERVIEW: Contributed directly to the Southern California deployment and support of two major modules being configured on the EPIC system: Prelude and CareEverywhere. SELECT HIGHLIGHTS: -Delivered key support for business-critical transition from legacy systems to EPIC EMR -Project managed the design and development of key interfaces between legacy practices -Managed 3 key legacy systems prior to EPIC migration (CARG), PCIS and RTMS -Project managed the development and implementation of a multifunctional outpatient registration system -Automated chart pull process for upcoming appointments by leading an internal team and vendors in the redesign and implementation of patient chart and Radiology tracking systems
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Senior System Analyst
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1997 - 1999
Developed and maintained legacy systems, automated chart pull process, and programmed and implemented scheduling systems.
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Education
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2022 - 2022
LearningFuze
Advance Data science Program -
2021 - 2021
LearningFuze
Web Development/Programming -
2014 - 2016
University of California, Irvine
Executive MBA, Concentration in Healthcare -
2012 - 2014
California State University-Fullerton
Master of Science (M.S.), Computer Software Engineering -
1989 - 1993
Osmania University
BE, Computer Science & Engineering
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