Denise Aragon, PMP®

Deputy Head of Project Management at ROHEI Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Tagalog Native or bilingual proficiency

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Antonio Coppola

I am pleased to write this letter of recommendation for Denise Aragon. During her service at T.R.E. Group, Gaia Restaurant with us I admired her for her many valuable qualities, and regarded her with evermore respect. Denise is an hard-working person which has demonstrated an attention to details and 100% focus on customer satisfaction, she's a good team player and shows commitment to colleagues and the Company. She's a good coordinator and organizer, can handle client queries and complaints, she’s loyal and engaged. I would not hesitate to recommend her as an asset for your Company Sincerely, Antonio Coppola

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Credentials

  • Fundamentals of Food Hygiene
    The Royal Society for the Promotion of Health
    Feb, 2008
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Dec, 2020
    - Nov, 2024

Experience

    • Singapore
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Deputy Head of Project Management
      • Jun 2018 - Present

    • Project Manager
      • Aug 2015 - May 2018

    • Guest Experience
      • Sep 2014 - Jul 2015

    • Receptionist
      • 2011 - 2013

      High-end hospitality reservations and events management (ResPak); first-class front desk hospitality and customer service Coordinating special events; Planning & proposing customized set menus; Writing/ designing invitations; Corporate emails Training new receptionists and reservations agents; Briefing staff on daily events Side responsibilities: Weekly set lunch & customized menus; Purchasing; Invoices & Administration High-end hospitality reservations and events management (ResPak); first-class front desk hospitality and customer service Coordinating special events; Planning & proposing customized set menus; Writing/ designing invitations; Corporate emails Training new receptionists and reservations agents; Briefing staff on daily events Side responsibilities: Weekly set lunch & customized menus; Purchasing; Invoices & Administration

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent and Room Controller
      • Nov 2008 - Oct 2009

      High-class hospitality and customer service; Front desk reservations Guest check-in/out; Room control; Guest Relations for VIPs/regular guests special requests; Departures; Blocking VIPs & bookings with special requests Side Responsibilities: Relieving Guest Relations, At Your Service and Concierge High-class hospitality and customer service; Front desk reservations Guest check-in/out; Room control; Guest Relations for VIPs/regular guests special requests; Departures; Blocking VIPs & bookings with special requests Side Responsibilities: Relieving Guest Relations, At Your Service and Concierge

Education

  • University College Birmingham
    Bachelor of Arts (BA), Hospitality Business Management (Hons)
    2010 - 2011
  • International Hotel Management and Culinary School
    Edexcel BTEC Higher National Diploma, Hospitality Management
    2005 - 2009
  • Southville International School affiliated with Foreign Universities
    -

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