Director of Systems

• Jul 2021 - Present

As Director of Systems, I research and evaluate new products and services for the company. I install, maintain, and upgrade our company servers, networking equipment, security cameras, phone and access control systems. I maintain our Active Directory system including maintaining accurate user account management across all systems used by Gold Mountain. I work with our COO, VP's and Operations team members to ensure reporting and documentation is maintained and accurate. I also have a close… Show more As Director of Systems, I research and evaluate new products and services for the company. I install, maintain, and upgrade our company servers, networking equipment, security cameras, phone and access control systems. I maintain our Active Directory system including maintaining accurate user account management across all systems used by Gold Mountain. I work with our COO, VP's and Operations team members to ensure reporting and documentation is maintained and accurate. I also have a close relationship with our clients to ensure we are meeting their requests when it comes to anything technology related.

Systems Administrator

• Apr 2015 - Jul 2021

My current role is both Systems Administrator and head of the I.T. department. In this role I research and evaluate new products and services for the company. I install, maintain, and upgrade our company servers, networking equipment, security cameras, phone and access control systems. I maintain our Active Directory system including maintaining accurate user account management across all systems used by Gold Mountain. I work with our SVP and Operations team members to ensure reporting and… Show more My current role is both Systems Administrator and head of the I.T. department. In this role I research and evaluate new products and services for the company. I install, maintain, and upgrade our company servers, networking equipment, security cameras, phone and access control systems. I maintain our Active Directory system including maintaining accurate user account management across all systems used by Gold Mountain. I work with our SVP and Operations team members to ensure reporting and documentation is maintained and accurate.

Desktop Support Specialist

• Apr 2013 - Apr 2015

I diagnosed/repaired/replaced computers, monitors, mice, keyboards, headsets, and various other desktop equipment related to day to day operations. I maintained our company's Intranet site. I also trained our team members on company's various technology systems.

Call Compliance Associate

• Oct 2012 - Apr 2013

Sales Representative

• Jan 2012 - Oct 2012