Anjanette Manwaring

Director, Technology Collaboration and Communication Unit (Acting) at Australian Government
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us****@****om
(386) 825-5501
Location
Canberra, Australian Capital Territory, Australia, AU
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Margaret Tuckwell

I have worked with Anjanette at both ComSuper and CrimTrac over a 6 year period. Anjanette has a wealth of knowledge in mainframe environment. At the CrimTrac agency she was the sole programmer on the upgrade of the name matching software (SSA-NAME3)project and produced quality outcomes in areas of data integrity and data matching. Anjanette has a broad understanding and strategic view in her areas of expertise. She is an exceptional team player and committed to tasks allocated to her. I can thoroughly recommend Anjanette to anyone considering calling on her experience.

Tim Barlow

AJ is a reliable and dependable COBOL Programmer. She is committed to producing high quality code and knows how to plan her workload so as to meet her deadlines. It was a pleasure working with AJ and I would welcome the opportunity to do so again.

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Credentials

  • ITIL® 4 Foundation
    ITSM Hub
    Jan, 2021
    - Oct, 2024

Experience

  • Australian Government
    • 200 - 300 Employee
    • Director, Technology Collaboration and Communication Unit (Acting)
      • May 2021 - Present

      In this role I lead a small team who are focused on:- Strategic planning and management services to support the Chief Information Officer (CIO) and other Senior Executives as required.- Monitoring, analysis, design and implementation of uplifts to the capabilities of the division including culture, diversity and systems thinking- Drive the division’s internal and external stakeholder engagement on the design and delivery of our digital services.- Represent the team, branch and division on strategy and business matters with senior management and at governance forums.- Engaging and supporting our partner agencies involved in our various engagement committees via the partner integrated workplan- Risk and issue management for the CIO division- Benchmarking services including managing the ICT costing model and monitoring ICT unit costs to ensure performance and resource requirements align with industry norms (TBM)- Investigation, prioritisation, coordination and costing of initiatives and new proposals- Planning and management of CIO Division’s use of its funding sources and budgets Show less

    • Assistant Director, Engineering Services
      • Jun 2020 - May 2021

      In an expansion of my previous role I was given responsibility for the day to day operations of our software development and solution architecture practice leads, ALM support, and Data Services team. A significant proportion of my time in this role involved providing backup for my manager, liaising with project and service lines in the branch with regard to resource contention for both people and technology, skills development, alignment of schedules and many other coordinating activities. A major achievement was the implementation of the resource War Room in which all managers would meet virtually once a fortnight to share plans and deconflict resource issues. Show less

    • Systems Analysis Practice Lead
      • Sep 2019 - Jun 2020

      Under a major restructure of the Technology Division, the Engineering Services section was formed to facilitate the ongoing maintenance and improvement of solution architecture, systems analysis, software development and testing services within the Technology Division.My primary focus was in the practice of systems analysis and supporting my manager in the bedding in of the restructure. During much of this period I performed the function of assistant manager, and managed many of the day-to-day activities of the section. Show less

    • Team Leader, Systems Analysis, Mainframe, Clarity & SAP
      • Jun 2018 - Sep 2019

      A realignment of duties resulted in the expansion of my team from my previous role. This role involved managing a team of varying ICT specialties to provide ongoing project and business-as-usual support to a range of corporate and client systems. Specialists reporting to me included Clarity and SAP HR & Finance support, IBM z/OS software engineers, and systems analysts. I provided oversight of all of these functions, managing workloads and priorities according to agency work plans and developments as they emerge. The expansion of my duties resulted in part from a need to improve ongoing and productive stakeholder communication with the new functional areas that I now needed to engage with, and a need to improve the delivery of outcomes to agreed deadlines. Show less

    • Quality Assurance Manager (Acting)
      • Nov 2018 - Feb 2019

      In this temporary role I took on the management of our team of testers for a number of months. The quality assurance team was run as a resource pool of testers who were allocated on an as needs basis to test software. The role involved almost daily adjustment of allocation of staff to testing tasks, recruiting and onboarding of staff, and the handover of the role to a new manager recruited to fill the role permanently.

    • Team Leader, Systems Analysis & Mainframe
      • Jul 2015 - Jun 2018

      This role was a continuation of my previous one, with the exception of COTS support which was reallocated across the agency. It involved managing two teams of ICT specialties to provide ongoing project and business-as-usual support to a range of law enforcement systems. I provided oversight of these functions, managing workloads and priorities according to agency work plans and developments as they emerged. A primary focus of this role was to provide ongoing and productive stakeholder communication with all of the functional areas in the agency with which we engaged to receive and deliver work packages. Show less

    • COTS, Mainframe and Systems Analysis Manager
      • May 2015 - Jul 2015

      Following a restructure, my team was modified to remove some functions and add in others. This role involved managing a team of varying ICT specialties to provide ongoing project and business-as-usual support to a range of corporate and client systems. Specialists reporting to me included Clarity, TRIM and AURION applications support, IBM z/OS software engineers, and systems analysts. I provided oversight of all of these functions, managing workloads and priorities according to agency work plans and developments as they emerged. A primary focus of this role was to provide ongoing and productive stakeholder communication with all of the functional areas in the agency with which we engaged to receive and deliver work packages. Show less

    • Technical Application Support Manager
      • Aug 2014 - May 2015

      This role was an extension of my previous role where my team was expanded to include managing a team of varying ICT specialties to provide ongoing project and business-as-usual support to a range of corporate and client systems. Specialists reporting to me included IBM z/OS software engineers, systems analysts, SQL Server DBA functions, and Level Three technical application support functions for Java/Oracle based systems. I provided oversight of all of these functions, managing workloads and priorities according to agency work plans and developments as they emerged. A primary focus of this role was to provide ongoing and productive stakeholder communication with all of the functional areas in the agency with which we engaged to receive and deliver work packages. Show less

    • Team Leader - System Analysts
      • Oct 2013 - Aug 2014

      This role involved leading a small team of Systems Analysts. In taking on this role I was made responsible for establishing a framework to describe exactly what it is that a Systems Analyst does and how our services would engaged by others in the agency.Not being a Systems Analyst myself I used the analysis skills of my team to develop the framework, which proved valuable on a number of fronts. The two primary outcomes being that we were able to tap into the richness of their experiences, and the buy-in of the team to this new competency was extremely strong.Ultimately, we determined that a Systems Analyst in this agency was primarily responsible for delivering Systems Specifications, produced based on Business Requirements established by others, and to be delivered to Software Engineers for construction. Taking on the role of system specification also entailed the maintenance of master specifications, user guides & online Help,and support of software engineers and testers to the point of delivery of a solution. Later the team also took on other technical writing tasks as gaps in competency in the agency were identified. Show less

    • NPRS Service Delivery Manager
      • Nov 2012 - Oct 2013

      As manager in charge of operations and client liaison for the NPRS suite of services, my duties included:• Managing a small team responsible for the operational support of the NPRS, NNI, NVOI and NFLRS police information services• Review and analysis of business and operational processes to improve the NPRS suite operational performance• Monitoring the compliance practices of non-police access to the NPRS suite• Contributing to reporting and briefing requirements• Developing and maintaining co-operative relationships with key external stakeholders and facilitating the NPRS Advisory Forum• Developing mutually beneficial relationships and processes with key internal stakeholders to successfully deliver NPRS business outcomes and our agency's strategic objectives• Support the Director, NPRS as required Show less

    • Team Leader Mainframe Application Support
      • Apr 2011 - Nov 2012

      technical lead for the mainframe application support team

    • Application Programmer
      • May 2009 - Mar 2011

      Continuation of previous role in mainframe application maintenance. Providing ongoing support to my replacement.

  • Australian Government
    • 200 - 300 Employee
    • Analyst Programmer
      • Dec 2002 - Sep 2008

      I was initially engaged to develop and maintain the identity matching functions within the policing information sharing capabilities, primarily using SSA-NAME3. Having demonstrated by abilities I was transitioned into responsibility for the ongoing maintenance of all of the police information sharing z/OS COBOL CICS DB2 applications. Working closely with the Service Desk I was responsible for dealing with any problems that occurred in the provision and consumption of data by the 8 police jurisdictions who supply all of the content of our systems. Support of the z/OS systems included software maintenance and monitoring of system performance. In that time I detected a number of inefficiencies and implemented performance improvements that resulted in significant cost savings. I provided programmer and testing support for system and software upgrades. My role also included providing business analysis support to both internal and external stakeholders. Show less

  • ComSuper
    • Canberra, Australia
    • Analyst Programmer
      • Jul 1999 - Aug 2002

      For about half of this period, as part of a small team, I undertook the maintenance of OS390 mainframe systems using Delta, COBOL, CICS, DB2. For the rest of the period I worked in a large project team to redevelop the mainframe systems onto an Oracle based platform in Capital software. Over the life of the project I undertook various roles, including senior programmer (while mentoring junior programmers), and business analyst (incorporating mentoring of inexperienced analysts). I also acted for a time as the liaison between the analyst and technical teams, in order to overcome some problems that had arisen due to the general inexperience of both teams. Show less

  • Health Insurance Commission
    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Analyst Programmer
      • Jun 1998 - Jun 1999

      During this period I worked with a number of Medicare teams to undertake MVS application maintenance using COBOL, Delta, CICS, DB2. I developed the mainframe DB2 layer of an IVR system, and before my departure had begun working on a couple of different web development applications using HTML and a CICS/Web interface During this period I worked with a number of Medicare teams to undertake MVS application maintenance using COBOL, Delta, CICS, DB2. I developed the mainframe DB2 layer of an IVR system, and before my departure had begun working on a couple of different web development applications using HTML and a CICS/Web interface

  • Aspect Computing
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Analyst Programmer
      • Feb 1995 - Jun 1998

      Aspect are an outsourcing company. I worked variously at DEETYA, Telstra and ComSuper on mainframe IEF Composer/DB2, ORACLE Web development, and mainframe CICS/DB2/COBOL respectively. Aspect are an outsourcing company. I worked variously at DEETYA, Telstra and ComSuper on mainframe IEF Composer/DB2, ORACLE Web development, and mainframe CICS/DB2/COBOL respectively.

  • Health Insurance Commission
    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Analyst Programmer
      • Oct 1993 - Jan 1995

      At HIC I made use of my MVS mainframe maintenance and development skills using using CICS, DB2, COBOL and Delta, picking up Delta SQL skills while working on the Medibank system. At HIC I made use of my MVS mainframe maintenance and development skills using using CICS, DB2, COBOL and Delta, picking up Delta SQL skills while working on the Medibank system.

  • Retirement Benefits Office
    • Canberra, Australia
    • Analyst Programmer
      • Jan 1992 - Sep 1993

      In my first analyst programmer role I undertook MVS mainframe maintenance and development of the military superannuation schemes using DB2, CICS, COBOL and Delta DB. In my first analyst programmer role I undertook MVS mainframe maintenance and development of the military superannuation schemes using DB2, CICS, COBOL and Delta DB.

  • Charles Sturt University
    • Australia
    • Higher Education
    • 700 & Above Employee
    • Computer Room Support
      • Jun 1991 - Nov 1991

      This was a part-time role in which I provided after hours student support to users of the Universities computer facilities. This mostly involved providing printouts to students, monitoring the mainframe operations, and running backups to tape on the weekends. It also involved assisting students with system access and usage problems in the various mainframe, Windows, and Mac labs. This was a part-time role in which I provided after hours student support to users of the Universities computer facilities. This mostly involved providing printouts to students, monitoring the mainframe operations, and running backups to tape on the weekends. It also involved assisting students with system access and usage problems in the various mainframe, Windows, and Mac labs.

  • ANZ
    • Australia
    • Banking
    • 700 & Above Employee
    • Bank Clerk
      • Nov 1985 - Dec 1989

      I provided Teller and Examiner services in two small country branches. In that time I easily picked up the necessary procedural skills, trained a number of other new recruits, completely revamped the filing systems of both branches, cataloguing and archiving a backlog of years of records to storage, refreshed the customer records or every customer, converted all customer records to computer based, and provided general clerical services to the manager including typing and mail services as required. For the last two years of this period I was undertaking my Bachelors degree in ICT part-time without the support of my employer as it did on align with their study program in small country branches. This role provided valuable insight into financial systems, but importantly for my future career, insight into the reliance of customers on their ICT systems and human support of these. Show less

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