Experience

GIVING HOME HEALTH CARE LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Case Manager

  • Dec 2019 - Present

  • Work directly with patients, patient family members and patients' physicians to process Renewal and New Service Applications and to determine best plan of action for each patient • Participate in weekly conversations with all team members, RNs, CNAs, LPNs and PCAs on each case managed to ensure they are set up for success and to build rapport and strengthen relationships • Develop comprehensive, provider-specific plans for each client in case load • Generate new patient admission packages • Prepare patients' Plan of Care • Assist in preparing and processing New Patient Assessments • Cross train on billing processes and healthcare insurance practices • Complete detailed Daily Patient Case Management documentation and record keeping • Accompany patients to doctor appointments • Advocate for patients at their appointments by explaining program requirements and individual needs • Perform home site visits to ensure quality assurance • Manage multiple projects while continuing to meet and exceed personal and team goals



Freedom Finders 317

• Co-Founder & Administrative Director

  • Jul 2019 - Present

  • Empower youth through non-profit mentorship & teaching various life skills that are not currently taught in school • Teach youth program members goal SMART goal setting skills • Impact community in a positive way by empowering youth to reach their full potential • Facilitate job & career readiness learning activities • Develop & implement monthly interactive webinars with program youth • Communicate effectively & positively with parents, youth, community partners, & school personnel to build relationships & rapport • Demonstrate the importance of Consistent Daily Action to accomplish goals & live with an Attitude of Gratitude • Lead & participate in team-building activities to engage youth & mentors • Encourage youth to identify their passions, skills, & talents • Share significance of Mental Health Awareness & Wellness • Act with integrity by practicing what we preach to the youth we mentor • Manage multiple projects while continuing to meet personal & team goals



Seven Hills Behavioral Health Hospital

• United States
• Mental Health Care
• 1 - 100 Employee

• Behavioral Health Associate

  • Apr 2019 - Dec 2019

  • Assist in developing strategies for helping patients to become as independent as possible • Reinforce new skills learned by patients from therapists, physicians and RNs that promote improved physical and/or mental wellness • Encourage patients to participate in interpersonal and other therapeutic activities to enhance their interpersonal skills • Manage patient rounds every 15 minutes, maintain line of sight and/or 1:1 observation as ordered by the physician and document findings • Participate in unit codes in order to evacuate patients for safety per SHH policies • Provide input to the treatment team that contributes to formulation/revision to treatment plan • Act as trainer/mentor for new employees • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients



Never Give Up Treatment Center

• Youth Mentor

  • Nov 2017 - May 2019

  • Administer ongoing operations and activities of the residence • Relay all pertinent medical information to families, guardians, agencies, doctors, staff and work programs as needed • Ensure hospital policies and procedures are being followed, program schedules are being implemented, and all concerns and questions are being addressed appropriately • Facilitate activity focused program groups consistent with patients' Master Treatment Plan and establish treatment programs by setting schedules and routines • Kept current of new and developing information in the mental health field by regularly attending professional conferences and workshops, and completing In-Service requirements • Trained in substance abuse, co-occurring mental disorders, and the effect of behavior and other issues on mental health • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified • Provided guidance and recommended coping mechanisms for at-risk youth dealing with difficult mental health issues



Rivendell Behavioral Health Hospital

• United States
• Mental Health Care
• 1 - 100 Employee

• Lead Mental Health Associate

  • Jun 2015 - Jun 2017

  • As Senior Lead (captain), responsible for managing all employees on shift, making sure hospital policies and procedures are being followed, proper work attire is being worn, program schedules are being implemented, and all concerns and questions are being addressed appropriately • Responsible for developing and implementing various recreation and group activities with a focus on the physical and emotional aspects of coping with mental illness • Facilitate activity focused program groups consistent with patients' Master Treatment Plan and establish treatment programs by setting schedules and routines and sticking to them consistently • Kept current of new and developing information in the mental health field by regularly attending professional conferences and workshops, and completing In-Service requirements • Trained in verbal de-escalation, substance abuse, co-occurring mental disorders, suicidal ideations, self-harm, and the effect of behavior and other issues on mental health • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs that can be implemented after completion of inpatient care • Resolved problems quickly and efficiently, improved operations and provided exceptional client support in challenging and changing environments