IT Coordinator / PMO

• Feb 2019 - Present

Start / creation of the Projects sector within the company;Activities:• Implementation of tools for managing tasks and projects (Jira / Proofhub);• Creation of processes and flows involving all areas related to the project, with the purpose of reducing noise, solving problems through the implementation of documentation processes, prototyping, project committees, forms and communication channels, control of goals and deadlines with the main focus on ensuring performance and results within each process in the respective areas;• Constant improvement of the flows and processes of the areas involved in the flow of projects, seeking the continuous improvement of the processes (mainly those identified through retrospectives);• Implementation of the resources roadmap and internal alignments regarding planning, with the purpose of reducing internal noise in relation to the prioritization of resources in relation to the activity pool and also generating predictability (estimated date for delivery) in resource allocations for future projects.• Constant participation in all stages of the project cycle, with the purpose of inspiring and stimulating the KIS concept (Keep It Simple) team, simplicity and objectivity of the solution, exceeding the customer's expectations with simple and efficient solutions.• Focal point on impediments, conflicts and problems in general, acting promptly involving the parties necessary to solve the problem;• Implementation of dashboards to assist decision making at various levels (Board, Management, Coordination and Executors) in order to facilitate a quick understanding of the current status of projects under development and the areas in question. Show less

Product Owner

• Jan 2018 - Feb 2019

Desenvolvedor Backend

• Mar 2017 - Jan 2018

Desenvolvedor Backend & Analista de Sistemas

• Mar 2013 - Feb 2017

Activities: • Responsible for Trackmall, a system for locating stores and indoor services that is present in more than 30 malls in Brazil, including Shopping Dom Pedro, Iguatemi Campinas, Iguatemi São Paulo, etc. Activities: • PHP Developer: architecture and development of new features and modules; • Integrations: SOAP and API’s, keep the information updated with the client's website, ERP and CRM (information such as cinema grid, list of stores, services and etc.); • Responsible for ensuring database performance and integrity, as well as for all queries, indexes, store procedures and information); URL: http://www.apekbrazil.com/trackmall Show less

Proprietário

• Feb 2010 - Mar 2013

Activities: • Development of e-commerce focused on the opensource Wordpress + Woocommerce platform. • Analysis and definition of strategies to improve the platform's performance with a focus on increasing revenue and profit for the company. • Constantly improving the customer experience with a focus on increasing conversion and reducing the bounce rate. • Extraction of information and insights to determine customer satisfaction levels. • Implementation and development of new features with a focus on innovation to differentiate the customer from the competition. • Latest projects developed: o Pet Supplies E-commerce Client: Pet na Moda www.petnamoda.com.br o Airsoft Equipment E-commerce Client: GM-TÁTICO www.gmtatico.com.br Show less

Desenvolvedor Web

• May 2009 - Mar 2011

WEB developer at CID (Information and Development Center), responsible for developing systems to optimize the performance of the company's legal sector. Activities: ▪ Analysis of requirements, technical specification, diagrams, preparation of the project schedule, weekly meetings of alignment with the client; ▪ Development in PHP / MySQL; ▪ Implementation of Pentaho BI; ▪ Responsible for 5 projects; Project award with the highest cost-benefit of the year. Also responsible for the performance of the database, helping other developers to develop optimized table structures, queries, store procedures, etc. Show less

Analista de Sistemas

• May 2007 - May 2009

Mainly responsible for the most important applications of the company, monitoring, developing and providing support, also analyzing the needs of the company's sectors and implementing new tools / applications. Activities: ▪ Monitoring and supporting CRM and BI deployments; ▪ Administration and maintenance of ERP, BI, CRM, Active Directory, Printers and Email servers; ▪ Implementation and customization of the OCOMON occurrence system (Open source); Mainly responsible for the most important applications of the company, monitoring, developing and providing support, also analyzing the needs of the company's sectors and implementing new tools / applications. Activities: ▪ Monitoring and supporting CRM and BI deployments; ▪ Administration and maintenance of ERP, BI, CRM, Active Directory, Printers and Email servers; ▪ Implementation and customization of the OCOMON occurrence system (Open source);

Helpdesk

• Aug 2006 - Jun 2007

Responsible for creating and removing users from the corporate network and email, keeping all workstations operational. Activities: ▪ User support (hardware and software); ▪ Monitoring and support of infrastructure; ▪ Administration of groups and users (Active Directory) and email; Responsible for creating and removing users from the corporate network and email, keeping all workstations operational. Activities: ▪ User support (hardware and software); ▪ Monitoring and support of infrastructure; ▪ Administration of groups and users (Active Directory) and email;

Estágio - Análise de Sistemas

• Apr 2004 - Aug 2006

Responsible for all schools in the northwest region of Campinas (about 30 schools and 6 laboratories). Activities: ▪ Implementation of the new customized version of Linux in the laboratories; ▪ User training (Linux and OpenOffice); ▪ User support; Responsible for all schools in the northwest region of Campinas (about 30 schools and 6 laboratories). Activities: ▪ Implementation of the new customized version of Linux in the laboratories; ▪ User training (Linux and OpenOffice); ▪ User support;