Experience

Children's Home Society of South Dakota
• United States
• Individual and Family Services
• 1 - 100 Employee
• Director of Events & Volunteer Management

  • Oct 2022 - Present


Sanford International - Pro Links Sports

• Tournament Manager

  • Feb 2018 - Oct 2022

  Communicated with partners, vendors, city officials, volunteers, and staff to retain partner loyalty and ensure successful organization of events at the internal and external level. Created, ordered, and maintained all tickets, credentials, and parking passes for 50,000+ spectators, 75+ vendors, 600+ volunteers, and 210+ partners. Coordinated 78 PGA TOUR Champions players, 30+ vendors, and 20+ staff lodging reservations and transportation. Completed administrative logistics of events planning, including contract signing, fee collection, event booking and promotions. Managed marketing and promotional materials valued up to $500K by ordering, tracking, and reviewing inventory levels. Maintained company website using WordPress and Photoshop. Fostered relationships with local and national suppliers to obtain best price, quality, and delivery of products to meet annual budget. Compiled project schedules to ensure orderly and efficient execution of tasks before, during, and after events. Proposed effective layouts for events and coordinate all staff management, logistics, and internal/external communication functions throughout event life cycle. Show less



SMG Sioux Falls - Denny Sanford PREMIER Center, Arena, Convention Center, & Orpheum Theater Center

• Box Office Manager

  • Oct 2016 - Feb 2018

  Communicated with promoter, production, and Ticketmaster personnel to ensure an accurate ticket build for 75 events yearly. Hired, trained, and scheduled 25 part-time box office staff with emphasis on superior guest service. Corresponded with staff, ticket takers, ushers, security, and patron services key ticketing information for each event.Provided exceptional customer service to patrons purchasing tickets and attending events in a manner that reflects the principles of SMG. Show less

• Assistant Box Office Manager

  • May 2016 - Oct 2016

  Maintained daily operations, electronic banking, loss prevention, and staffing of 25+ ticket sellers for 3 facilities. Organized 65+ events in Ticketmaster ONE, Fanuser, Archtics and TMWin 99.



Minnehaha Country Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• Casual Dining Manager

  • Nov 2015 - May 2016

  Oversaw restaurant sales through development of hospitality staff, proactive member interaction and being hands-on with special events. Prepared weekly work schedules for hospitality staff based on projected business volume. Motivated, supported and communicated with hospitality staff through monthly training sessions. Oversaw restaurant sales through development of hospitality staff, proactive member interaction and being hands-on with special events. Prepared weekly work schedules for hospitality staff based on projected business volume. Motivated, supported and communicated with hospitality staff through monthly training sessions.



Sioux Falls Sports Authority

• United States
• Spectator Sports
• 1 - 100 Employee

• Marketing and Promotions Assistant

  • Jun 2015 - Sep 2015

  Managed participant registration for Sioux Falls Marathon, Half Marathon, and 10 K. Planned event details and scheduled 32+ vendors for the Sanford Health Fitness Expo. Managed participant registration for Sioux Falls Marathon, Half Marathon, and 10 K. Planned event details and scheduled 32+ vendors for the Sanford Health Fitness Expo.



Nashville Sports Council

• United States
• Spectator Sports
• 1 - 100 Employee

• Events and Program Intern

  • Jan 2015 - Apr 2015

  Assisted with 30+ volunteers and event hospitality for the 2015 SEC Men's Basketball Tournament. Finalized the Banquet Event Order fulfillments during the 2015 Football Bowl Association annual meeting. Organized 700+ volunteers for water stations and 27 stage managers for the 2015 Country Music Marathon. Assisted with 30+ volunteers and event hospitality for the 2015 SEC Men's Basketball Tournament. Finalized the Banquet Event Order fulfillments during the 2015 Football Bowl Association annual meeting. Organized 700+ volunteers for water stations and 27 stage managers for the 2015 Country Music Marathon.



University of South Dakota Athletic Department

• Marketing and Promotions

  • Aug 2012 - Dec 2014

  Efficiently worked with 6 staff members to organize promotional entertainment at soccer, football, volleyball, and men’s and women’s basketball games. Successfully wrote soccer operations and announcement scripts. Efficiently worked with 6 staff members to organize promotional entertainment at soccer, football, volleyball, and men’s and women’s basketball games. Successfully wrote soccer operations and announcement scripts.